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Best Western Hotel Plaza Matamoros

3.0 star property

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Photo gallery for Best Western Hotel Plaza Matamoros

Outdoor pool, open 10 AM to 9 PM, pool loungers
Reception
Exterior
Aerial view
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
9th And Bravo Street #1421, Matamoros, TAMPS, 87300
  • Casamata Museum
    ‪20 min walk‬
  • Gladys Porter Zoo
    ‪5 min drive‬
  • University of Texas at Brownsville
    ‪5 min drive‬
  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Hotel Plaza Matamoros

Hotel in Matamoros with fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel Plaza Matamoros. During your stay, you'll be within walking distance of Rio Grande. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at El Patio
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes on foot from Rio Grande and a 2-minute drive from Casamata Museum
Best Western Hotel Plaza Matamoros offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Hotel Plaza Matamoros. Free self parking is available.

This 3-star Matamoros hotel is smoke free.

El Patio – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Patio

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 January to 29 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Hotel Plaza Matamoros

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 9 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Best Western Hotel Plaza Matamoros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 700 reviews
Rating 8 - Good. 203 out of 700 reviews
Rating 6 - Okay. 74 out of 700 reviews
Rating 4 - Poor. 22 out of 700 reviews
Rating 2 - Terrible. 31 out of 700 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Oscar

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

MARCO A

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ma, Baytown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no me gusta dejar mi carro lejos del hotel. no se ma hace. seguro caminar. para llegar al Hotel. tiene uno que llegar temprano para tener estacionamiento
Stayed 1 night in Nov 2024

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Very limited parking spaces
Stayed 1 night in Nov 2024

6/10 Okay

Adargiza

Stayed 2 nights in Aug 2024

10/10 Excellent

Florencio, CLEVELAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was excellent, the clerk checked me in before normal check in time .. very nice of them to do that since I arrived early. Recommend this hotel
Stayed 1 night in Nov 2024

8/10 Good

Maurilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me paresio muy bien, volveria a regresar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

8/10 Good

Ma, Baytown

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Christian, Cancún

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

Ma, Baytown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
me encanta este hotel. lo mal es estacionamiento. si llego tarde ya no hay lugar para estacionamiento
Stayed 1 night in Aug 2024

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy satisfactorio
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DR ERASMO

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jose Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good choice for a one night, just the A/C makes a little bit of noise, and the elevator needs an adjustment of speed since makes you feel illness at your first step outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Baltazar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien muy amable el personal definitivamente lo recomiendo
Stayed 2 nights in Aug 2024

10/10 Excellent

YANARA, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Marisela

Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean property
Stayed 1 night in Jul 2024