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Palazzo della Fontana

4.0 star property

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Exterior
Exterior
Traditional Suite | Premium bedding, down duvets, pillow-top beds, minibar
Reception
Delux Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Via Luigi Lavista 14, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Cathedral of Matera
    ‪13 min walk‬
  • Viewpoint of Matera and the Sassi
    ‪11 min drive‬

Room options

View all photos for Traditional Suite

Traditional Suite | Premium bedding, down duvets, pillow-top beds, minibar

Traditional Suite

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Delux Double or Twin Room

Delux Double or Twin Room | Premium bedding, down duvets, pillow-top beds, minibar

Delux Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazzo della Fontana

Hotel in Matera, steps from Sassi and the Park of the Rupestrian Churches
Along with a meeting room, this smoke-free hotel has concierge services and tour/ticket assistance. WiFi in public areas is free. Additionally, a front desk safe, multilingual staff assistance and a banquet hall are on-site. Change of towels is available on request
Palazzo della Fontana offers 14 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and printers; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Palazzo della Fontana. During your stay, you're just a quick walk from Sassi and the Park of the Rupestrian Churches. You'll find features such as free WiFi in public areas, plus a meeting room and concierge services. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Sassi and the Park of the Rupestrian Churches and 11 minutes by car from Viewpoint of Matera and the Sassi
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
Public spaces have free WiFi. Business amenities include a meeting room and coworking spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Palazzo della Fontana.

This 4-star Matera hotel is smoke free.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:30 AM to 8:30 PM; EUR 20 per day; reservations required
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 10 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area, pet-sitting services and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day (656 ft away; open 7:30 AM to 8:30 PM)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 72942149

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo della Fontana Hotel
Palazzo della Fontana Matera
Palazzo della Fontana Hotel Matera

Palazzo della Fontana Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 85 out of 97 reviews
Rating 8 - Good. 10 out of 97 reviews
Rating 6 - Okay. 1 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHOO PING

Stayed 2 nights in Oct 2024

8/10 Good

Quoc hi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

joseph, Pompano Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and excellent breakfast. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad I happened upon this one!
I really enjoyed this hotel! The location was excellent and the rooms were fresh and clean. A nice little breakfast and cappuccino in the morning was perfect. Best of all, the front desk people were nothing but helpful and enjoyable! Will recommend this hotel to anyone visiting lovely Matera!
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing rooms and wonderful staff. Very close to the centre of Matera but nice and quiet. The breakfast was also fantastic!
Stayed 1 night in Oct 2024

8/10 Good

Sergey

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel conveniently located in the center of the city walking distance to everything. Excellent amenities and very friendly staff. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Comfy bed. Good sized rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Marios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo della Fontana is a beautifully renovated hotel right at the start of the historic town, allowing you to reach it easily by car, and also use it as the perfect base for sightseeing. A very tasteful, spotlessly clean property with excellent staff and great amenities. Cherry on top… the rooftop bar where you can enjoy your cocktail with a great view of the old town.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Great Location
Very nice hotel with modern and nice rooms. Great location and not too far from parking garage. Nice rooftop bar.
Stayed 1 night in Aug 2024

10/10 Excellent

sarthak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property and we highly entire our stay - Paolo checked us in and was very professional, kind and friendly - I will definitely stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a perfect location. The staff is exceptionally helpful and professional. Best value in the city.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice decor and excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property within walking distance to everything in Matera. Staff were all very friendly snd were able to answer any questions we had and helped us get a lunch reservation during the city festival. I will definitely be recommending this hotel to anyone going to Matera
Stayed 1 night in Jul 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, friedly staff
Stayed here for only 1 night, wish it was longer. Super comfortable bed, with large bathroom. Right nwxt to the main puazza. Staff are super friendly. They also have a rooftop deck to enjoy drinks appies at the end of your day. Will definitely stay here in our next trip To Matera
Stayed 1 night in Jul 2024

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and central to historic area, easy walking distance to main sites. Very comfortable and beautifully restored hotel. Staff very friendly and helpful. It was a joy to meet up and talk to Paolo, Anna Maria and Roberta. Our first choice of hotel if we were to return.
Stayed 2 nights in Jun 2024

10/10 Excellent

Arleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very friendly and helpful staff. Wonderful breakfast. Lovely rooftop bar. You cannot drive directly to the hotel. Parking is a short distance away and you must walk to the hotel on cobblestone streets with your luggage, but this is not too difficult and true of many places in central Matera.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Colette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the hotel is lovely and the staff were very friendly and helpful. Only criticism, would be better if the roof terrace was accessible during the day. I intend to return in the near future if I can
Stayed 7 nights in Apr 2024

10/10 Excellent

Jacinthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a few steps away from the main piazza (Piazza Vittorio Veneto) with many dining options available nearby. Very « chic » hotel. Roof terrace with a view of the Cathedral. Warm welcoming!
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice hotel, great location, extremely kind, friendly, and extremely helpful service from Paolo at the front desk and the nice lady in charge of the breakfast buffet. The breakfast included various sweet items, cakes, cereals, yogurt but also bruschetta and eggs and bacon plus fruit.it's an excellent hotel and highly recommended. We parked on the adjoining street paying the fees with the app easypark. You cannot drive right up to the hotel. We found parking at a bit under 100 meters away but were lucky. We would stay there again. Restaurant recommendation Annina 1937. The front desk will make a reservation for you.
Stayed 1 night in Jan 2024

10/10 Excellent

giampaolo

Stayed 1 night in Dec 2023