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Pianelle Resort

4.0 star property

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Photo gallery for Pianelle Resort

Terrace/patio
Family Studio Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio
View from property
Free daily cooked-to-order breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
Piazza S. Pietro Caveoso, Rione Pianelle, 52, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪1 min walk‬
  • Cathedral of Matera
    ‪6 min walk‬
  • Viewpoint of Matera and the Sassi
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room (Sassi Cave)

Deluxe Double Room (Sassi Cave) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room (Sassi Cave)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Single Room (Sassi Cave)

Comfort Single Room (Sassi Cave) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Comfort Single Room (Sassi Cave)

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Comfort Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom, City View

Deluxe Double Room, 1 Bedroom, City View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, 1 Bedroom, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Studio Suite

Family Studio Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family Studio Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Panoramic Studio Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About this property

Pianelle Resort

Hotel with free breakfast, steps from Sassi and the Park of the Rupestrian Churches
This hotel features a snack bar/deli, a rooftop terrace and valet parking. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services and dry cleaning. Change of towels is available on request
Pianelle Resort offers 17 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

This Matera hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pianelle Resort. During your stay, you're just a quick walk from Sassi and the Park of the Rupestrian Churches. Enjoy features like free breakfast and free WiFi in public areas, plus a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Sassi and the Park of the Rupestrian Churches and 13 minutes by car from Viewpoint of Matera and the Sassi
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Pianelle Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Matera hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, French, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a national park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 132 per room (one-way)
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Pianelle Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT077014A102744001

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Pianelle Resort Hotel
Pianelle Resort Matera
Pianelle Resort Hotel Matera

Pianelle Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 67 out of 70 reviews
Rating 8 - Good. 1 out of 70 reviews
Rating 6 - Okay. 1 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most incredible stay at Pianelle Resort. It was nothing short of magical.. Matera is a very special and unique place and Pianelle Resort made it even more extraordinary in every way -from the lovingly preserved, stylishly beautiful and thoughtfully contemporary hotel design and architecture to outstanding hotel staffs, namely Saverio, Christian, Rocco, Linda and another breakfast staff whose name slipped my mind. They are most hospitable, knowledgeable, patient, warm, thoughtful and helpful during our stay. The beautiful and thoughtfully designed Pianelle Resort and its amazing staffs makes for a destination in itself.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Valeria, Holmdel

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

10/10 Excellent

vivian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Beautiful property. Excellent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fayez, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matera is a very nice town. Pianelli has great location and great rooms. The rooms are well furnished and have cave style. This is second stay in Pianelli in 2vyears.
Stayed 1 night in Oct 2024

10/10 Excellent

baray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful retreat for relaxation
Beautiful hotel! Loved the all the people that worked there. Very friendly and helpful with all of our questions. With our luck it was raining the nights we were there. But the hotel has an excellent restaurant. We enjoyed our meals. Everyone was so welcoming, it felt we were at some one’s home. It’s the best place to relax. Great location.
Our JR. suite
Hotel grounds
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Great staff and beautiful resort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aubrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property that is truly unique. All rooms looked great. Staff went above and beyond for us. Hotel has been remodeled to be like new and does not have any old or musty smells.

10/10 Excellent

shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Lara Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovation and design of this property was stunning. Great parking service with supplemental charge, making the arrival and departure stress free. Nice check in and excellent breakfast service from Beatrice and Dom. Beatrice was exceptionally warm and welcoming!
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! What a location and the rooms are surprisingly good, have great decor and design. Amazing value
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special and unique property! We were absolutely blown away at the architecture of the town and the hotel, the design of the rooms and the hospitality. The breakfast was authentic and Delicious. The staff was so friendly and beyond helpful in every way. We absolutely would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Great sized rooms. Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated property in the heart of everything you want to see. The room was unique and tastefully designed, staff was helpful and personable - a terrific experience al around
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel. Great location with a beautiful view. We stayed in the deluxe double room which was very spacious and although modern still maintained the authentic cave atmosphere. Breakfast was good. If driving, I would recommend the private secured parking deck option provided with the shuttle to the hotel. Well worth the 40 euros. Would recommend this hotel to anyone and would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Sam, Southbank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a wonderful ambience, fantastic friendly staff, truly lux designer rooms and an amazing position.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, beautifully designed property at the heart of the town. Their garage and transport option was great - and the staff was lovely. The rooms and the public rooms are thoughtfully designed by someone with great taste. I particularly loved my room with the cave details. It was charming and very comfortable. The breakfast was amazing ands the staff was charming. Highly reccommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Irini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, in the middle of sasso caveoso, and beautiful hotel. Staff super nice and delicious breakfast. Highly recommended!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan, Manaus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , location and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
WOW! This resort is simply stunning! Right in the heart of Matera, close to amazing dining, and very walkable through the streets. The hotel is very comfortable, stylish and you get a room in the rock! Blown away with the high level of finish, great air con and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most unique and beautiful hotels I have stayed. Five star
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property—the room was pristine clean, comfortable and elegant. The breakfast was the best in Italy with great service. GRAZIE
Stayed 2 nights in Jul 2024