Matsue Universalhotel

3.0 star property

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Lobby
Exterior
Lobby
Single Room, 1 Bedroom, Smoking
Single Room, 1 Bedroom, Smoking

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003

Room options

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 3 Single Sofa Beds

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Single Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Single Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Single Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

Similar properties

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and 24-hour front desk
A restaurant, laundry facilities and a 24-hour front desk are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.
Matsue Universalhotel offers 316 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is provided on a daily basis.
During your stay at Matsue Universalhotel , you're just a quick walk from Mefu Shrine. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities and a vending machine
  • Within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 8:30 AM.
Matsue Universalhotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 24 out of 176 reviews
Rating 8 - Good. 48 out of 176 reviews
Rating 6 - Okay. 61 out of 176 reviews
Rating 4 - Poor. 32 out of 176 reviews
Rating 2 - Terrible. 11 out of 176 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

TATSUYA

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
良かったのですが、ウォシュレットが故障してるのが唯一残念でしたが、コスパは良かったです。
Stayed 1 night in Dec 2024

2/10 Terrible

Fung Chuen

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
酒店就在車站對面,絕對是十分方便,但酒店房間十分差,設備陳舊,電源插頭只有一個都是第一次見,幾度的氣溫雖然空調已調節到三十度,但完全沒有令到房間變暖,睡一晚凍醒幾次,出風聲音十分巨大。 洗手間的抽風機不能單獨關閉,要關就只能和燈光一同關,洗澡變得十分寒冷。 房間灰塵特別多,沒法想像這個衛生程度。 總結如果不是為了出行方便,建議不要住這裡,幸好今次只租住一晚,不建議入住這裡。
Stayed 1 night in Dec 2024

6/10 Okay

???

手頃な料金で良かった
Stayed 1 night in Dec 2024

8/10 Good

マナミ

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

コスパはとても良かったです。夕飯・朝食は無料でした。
Stayed 1 night in Dec 2024

8/10 Good

しょうご

Stayed 3 nights in Nov 2024

8/10 Good

Satomi

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
施設はかなり老朽化していて古さは気になる所もありますが、泊まるだけでこだわりのない人なら十分だと思います。安いのに朝食夕食が無料で驚きました。
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

しんご

Liked: Staff & service
朝食、夕食付きでこんなに宿泊費安くて大丈夫?と心配になるほど安い 今度近くに関連のホテルがあれば積極的に利用したい
Stayed 1 night in Dec 2024

6/10 Okay

shinji

Disliked: Cleanliness
朝夕食ついてこの値段ならやむなし
Stayed 3 nights in Dec 2024

2/10 Terrible

ひでみ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service
駅に近すぎて。
建物が古いのは仕方ない。シングルの部屋頼んだのにトリプルの部屋でした。一泊二食で値段が安い。フロントも他のホテルに比べて若い人で人数が多かった。窓を開けると高架線が近い。駅に近すぎて電車が通るたびに電車の音がかなり聞こえた。
Stayed 1 night in Dec 2024

6/10 Okay

katsuhiko

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

ゆかこ

Business traveller
Disliked: Amenities, property conditions & facilities
部屋全体に加齢臭でやばすぎた。 布団にも染み付いていたようで 香水をふりかけてしのぎました。
Stayed 1 night in Nov 2024

6/10 Okay

Koji

Liked: Staff & service
Disliked: Cleanliness
スタッフの対応は凄く良かったです。 ベッド周りにコンセントがあればよかったです。
Stayed 2 nights in Dec 2024

8/10 Good

まさひろ

Stayed 1 night in Nov 2024

6/10 Okay

すすむ

Liked: Staff & service
Disliked: Cleanliness
食事付きで安いというのは魅力 大浴場が使えなかったのは残念 キーロックが不具合だったり、部屋のほこりが気になったりと老朽化は仕方ないにしても改善が求められる
Stayed 1 night in Dec 2024

8/10 Good

YAMADA

Travelled with family
Liked: Amenities
大浴場とサウナが使えなかったのは残念でしたが、朝ごはんバイキングついてきて、とても美味しく満足のご飯でした。
Stayed 1 night in Nov 2024

6/10 Okay

ジュンイチ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

マサユキ

Travelled with partner
Liked: Cleanliness, staff & service, amenities
食事もついての値段は、他に類をみない。夕食はパッとしないが、軽く食して地元料理を食べに飲みに行けばよい。出張者に紹介すると、松江の出張は立候補するようになりました。
Stayed 1 night in Nov 2024

6/10 Okay

たかし

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

4/10 Poor

ナカネミキオ

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
夜の騒音
Stayed 1 night in Nov 2024