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Hotel New Station

3.0 star property

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Photo gallery for Hotel New Station

Design Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Front of property
Lobby
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-1-11 Chuo, Matsumoto, Nagano-ken, 390-0811
  • Matsumoto Performing Arts Center
    ‪14 min walk‬
  • Matsumoto Castle
    ‪15 min walk‬
  • Asama Hot Spring
    ‪5 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Twin Room, 2 Single Beds, Non Smoking

Basic Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Basic Twin Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Design Twin Room, 2 Single Beds, Non Smoking

Design Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Design Twin Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Wide Single Room (121cm) Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Wide Single Room (121cm) Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi Double Room (135 cm), Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room (135 cm), Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Toyoko Inn Matsumoto-eki Higashi-guchi

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.3 out of 5, Excellent, (244)
The price is €88
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Toyoko Inn Matsumoto-eki Higashi-guchi

About this property

Hotel New Station

Hotel with a 24-hour front desk, a quick walk to Yohashira Shrine
A restaurant, self parking and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Limited housekeeping is available.
Hotel New Station offers 95 air-conditioned accommodations with free newspapers and complimentary slippers. 16-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel New Station. During your stay, you're just a quick walk from Jorinji Temple. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Yohashira Shrine and Matsumoto Scale Museum
There's a restaurant on site. Public spaces have free WiFi. Hotel New Station also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.
Guests can enjoy local cuisine breakfast for a fee.
Ajian Koyo – This restaurant serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Local cuisine breakfast available for a fee: JPY 900 for adults and JPY 900 for children
  • A restaurant

Restaurants on site

  • ajian Koyo

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 900 for adults and from JPY 900 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Station
Hotel New Station Matsumoto
New Station Matsumoto
Hotel New Station Hotel
Hotel New Station Matsumoto
Hotel New Station Hotel Matsumoto

Hotel New Station Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 216 reviews
Rating 8 - Good. 94 out of 216 reviews
Rating 6 - Okay. 43 out of 216 reviews
Rating 4 - Poor. 7 out of 216 reviews
Rating 2 - Terrible. 0 out of 216 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Avoid
A very tired old hotel, cramped rooms, just one lift servicing well over 100 bedrooms Very irritating that, having paid for breakfasts when booking, the management then refused to provide any breakfast. Avoid.
Stayed 3 nights in Oct 2024

10/10 Excellent

Colette, Wailuku

Liked: Staff & service, amenities, property conditions & facilities
Served a great Japanese breakfast each morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Siriphan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good walk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, solid hotel
Good location right near the station and a short walk away from interesting things. Hotel was a bit dated but still functional. Small room, but that's to be expected in Japan and especially for the price.
Stayed 3 nights in Jun 2019

8/10 Good

CHIN NIAN

Liked: Cleanliness, staff & service, room comfort
Great, other than slow wifi.
Within 3-5 mins walk to Matsumoto JR station. Hotel and room is dated slightly old, but not a deal-breaker. Extremely slow wifi. Other than that, great for its price and location.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Polo, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean. Rooms are traditional Japanese space. Blanket feels a bit old. traditional Japanese bath on top floor is very pleasant.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to the station good public baths on top floor.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
We arrived early in the day so the staff held our luggage for us until the rooms were ready. This was a great help. One room smelled heavily of cigarette smoke even though the sign on the door said non-smoking. The bathroom shower/bath is VERY small. Overall a tolerable experience based on the price.
Stayed 1 night in Jun 2018

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok if you pay less then $50
Hotel is ok but the room was not cleaned to the standard in Japan. Numerous hair, dirty wall (I had to clean the area next to the bed before going to bed), very dusty under the bed and furniture etc... also it's quite old and would need renovation works for walls, carpets... Service and employees were good. Location is nice.
Stayed 2 nights in May 2018

10/10 Excellent

huak, bkk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It is a great hotel I recommend you to stay here. It will be a good experience
Stayed 1 night in May 2018

8/10 Good

Kousuke

Liked: Staff & service, room comfort

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel !
IT was great !

10/10 Excellent

Sharlene, Adelaide, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Our stay at New Station was pleasant and comfortable. It is conveniently located three minutes from the station and 15 minutes’ walk to the Matsumoto Castle. Staff were fabulous as well. Highly recommended!
Stayed 2 nights in Nov 2017

8/10 Good

Bartholomé, London

Liked: Cleanliness, room comfort
Basic yet pleasant hotel
The hotel's location is its best asset, it's literally 2 minutes walk from the train station. The building and the rooms are a bit dated and narrow but it's overall quite pleasant. Facilities are basic but all working well. Beds are comfortable. We appreciate the fact that the hotel was flexible enough to reschedule at the last minute our reservation 24 hours later than originally planned without charging anything.
Stayed 1 night in Aug 2017

10/10 Excellent

Dennis, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience !
Sizeable room near everything, train and bus stations and old and new town as well as castle.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

Beverley, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Convenient location after completing the alpine route

10/10 Excellent

Alexander, Sherborn, ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tiny room
Very nice, clean, overall comfortable room but extremely tiny.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny Room
The room is really tiny and not comfortable to stay with another person. Location was very good close to the Matsumoto Station.

6/10 Okay

Hideki

Liked: Staff & service, room comfort

10/10 Excellent

Robin, Rochester, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to JR Masumoto Station
Nice hotel that is close to JR Matsumoto Station and easy to get around like visiting Matsumoto Castle, restaurants. Good rest before going up to the Japan alps. Two female front desk staffs were very helpful and can speak English. I appreciated their hospitality. If you replace the bed mattress, I definitely will come back again. Thank you.