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Izumiya Zenbe

3.0 star property

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Japanese Style Standard Room with Shared Bath | In-room safe, free WiFi
Interior entrance
Flat-screen TV
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Satoyamabe 451, Matsumoto, Nagano-ken, 3900221
  • Asama Hot Spring
    ‪3 min drive‬
  • Matsumoto Castle
    ‪4 min drive‬
  • Matsumoto Performing Arts Center
    ‪4 min drive‬

Room options

View all photos for Japanese Style Standard Room with Shared Bath

Japanese Style Standard Room with Shared Bath | Living area | Flat-screen TV

Japanese Style Standard Room with Shared Bath

  • Sleeps 4
  • 4 Single Futons

Similar properties

Hot springs

Yumotoya

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (51)
The price is €112
for 1 night
for 1 night
18 May - 19 May
Yumotoya

About this property

Izumiya Zenbe

Ryokan with free parking, near Asama Hot Spring
A restaurant, coffee/tea in a common area and free newspapers are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, gift shops/newsstands and a TV in a common area are on-site.
Izumiya Zenbe offers 15 accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath, an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.
During your stay at Izumiya Zenbe, you're just a quick walk from Utsukushigahara Onsen. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs
  • Just a 3-minute drive from Asama Hot Spring and a few minutes from Matsumoto Castle
There's a restaurant on site. WiFi is free in public spaces. Izumiya Zenbe offers its guests hot springs. Izumiya Zenbe also features gift shops/newsstands, a garden, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 3-star Matsumoto ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 9:30 AM.
Izumiya Zenbe has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests traveling with a service animal must contact the property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Izumiya Zenbe Inn Matsumoto
Izumiya Zenbe Inn
Izumiya Zenbe Matsumoto
Izumiya Zenbe
Izumiya Zenbe Ryokan
Izumiya Zenbe Matsumoto
Izumiya Zenbe Ryokan Matsumoto

Izumiya Zenbe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 102 reviews
Rating 8 - Good. 44 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Stayed 1 night in Jan 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to get away!

This place was absolutely fabulous! You can add dinner to your stay, and their breakfast is like none you'll ever have in the U.S. Truly an amazing experience!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant spot

Free coffee near the lobby, 24hr hot bath and quiet location. About 13min bus ride from the castle.
Stayed 3 nights in Jun 2018

8/10 Good

Isaac, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Ryokan out of Matsumoto City Centre

Firstly, this Ryokan is far from the City Centre! You'll need to take a Bus or Private Taxi to the Ryokan. For the convenience of future travellers, the bus journey is 340 yen per pax, on line 31. You should alight at the terminus station before it looks back. For your convenience, the bus stop number to alight is 8. After figuring out your transport, Izumiya Zenbe is merely a 2-minute walk from the bus stop. The staff was polite and friendly, largely Japanese speaking with some basic English communication. The breakfast was excellent and we will highly recommend you to try it if you are staying in a Ryokan for the first time. Unfortunately, the outdoor onsen was closed for repair and renovations, but this was compensated by keeping the indoor onsen open for 24 hours. There is a nearby public sento around which has a semi-open air onsen for those who are craving an open air bath. However given that renovations and repair works were almost complete, this problem will probably be irrelevant to future travellers. For those who would like a private bath, it can be booked for 3000 yen. The private bath coes with both indoor and outdoor onsen; we highly recommend this private bath. Overall this is a place to go to if you are looking for some peace and quietness during your trip and I will highly recommend this place for all travellers heading to Matsumoto.
Stayed 2 nights in Apr 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Takasuke, Regina, Saskatchewan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picturesque garden view from room and hot spring

We had pretty good stay at this hotel. The room we reserved had an individual hot spring bath as per wife’s request. From this hot spring bath tub you can see small Japanese garden (lots of ferns) beside sliding doors of our room. Supper was Japanese style as we expected. I tired a soba boodle, I should have ordered more than one serving as it was real good. As for breakfast, as per my wife’s requirement, she needed gluten free breakfast. They are relatively good at accommodating her needs.
Stayed 1 night in Oct 2017

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and very enjoyable Japanese experience

Very nice hotel and baths. Friendly staff who spoke just enough English to understand. Clean and quiet. Really enjoyed our stay and wish we had stayed an extra night to fully enjoy it (stayed one night only). Con: a little bit far from center of town but accessible by bus. Worth it.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not in town, but great

If you want traditional, this is it. A $20 cab out of town, incredible meals, men's & women's onsen baths. Mats on floors, kind owners. Real Japan here.
Stayed 3 nights in Jul 2017

8/10 Good

Louis, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Ryokan with friendly owners

A well maintained, traditional Japanese Ryokan - house slippers, tatami mats, yukatas, communal onsen baths etc. The owners were very gracious and the Japanese breakfast was a delight; a dozen different and delicate dishes to sample.
Stayed 2 nights in Jun 2017

8/10 Good

grace

Liked: Cleanliness, staff & service
The hotel grounds and the onsen are very nice, worth the 20-30 minute bus ride from downtown Matsumoto. The food was really great, so fun to try the traditional fancy Japanese meal. The room itself, however, was pretty dated and smelled quite stale, possibly like old smoke despite being a nonsomking room. A little overpriced given the condition of the room but the staff was very friendly and the meals added a lot of value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matsumoto great stop, will come back

The stay at the hotel was superb. My wife and I traveled to Matsumoto on our motorcycles from Sagamihara for a full day of riding and site seeing. Beautiful day, but full day so having the right relaxing place to spend the night is important. The Izumiya Zenbe was perfect for us. Easy to find, easy to park is always a great start! The staff was waiting for us at checkin and the process was very easy. We were shown the rooms, the baths and the other area if the hotel. Our room was very comfortable, foutons were already out as we had arrived near 6. The hot tea was delicious. For dinner, we headed out and discovered a superb small sushi restaurant 5 minutes away! After dinner we enjoyed the baths, the outside baths were very nice. The location is quiet, the reading room a very nice spot as well. The hotel also had very good free wifi in the room. In the morning, quick bath and then an exceptional breakfast. The fresh made and served Japanese omelette was tops. It was a great stay.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic traditional style Japanese inn

This is a fantastic little hotel for anyone hoping to stay at a traditional Japanese inn. The room was comfortable, the baths (both indoors and outdoors) were relaxing, breakfast was delicious, and the staff were all friendly and helpful. I would gladly stay here again.

8/10 Good

Carson, Kanazawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for a Visit to Matsumoto Castle

From the delicious and plentiful meals of local foods to the variety of public baths, we had a wonderful and relaxing ryokan experience at Izumiya Zenbe. The staff is wonderful in making you feel welcome and responding to any needs you may have. The outdoor foot bath, separate baths for men and women, and the reservable (at no cost) family bath, were great places to kick back after walking around Matsumoto all day. They also have a 24-hour shower and public bath available in the middle of the facility. Though its a bit older, it is nice for those that do not fit the ryokan's schedule for opening and closing times of other baths. There are set meal times (8 am for breakfast and 6 pm for dinner) for dining in the main building. Though you are in the same room as other guests, the experience is personalized, even down to different menus depending on the amount of nights that you are staying. The place itself feels like a maze at times, but an English map provided at check-in helped us to find our way around. If you do not have a car, you will need to get a taxi to and from the town of Matsumoto as it is about a 10 minute drive away. Matsumoto town though is easily walkable once you arrive there. Would definitely return to this quaint inn on the edge of town!

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Japanese style room & real hot spring

This nostalgic, maze-like inn is built on the slope, suggesting that the hot spring is real. The open-air spa was great. As they have the (clean) source place, you can drink the water of the hot spring for free. I bottled it every morning. They also have a private bath tub for the family use, apparently.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle Town Stay: Izumiya Zenbei

We wanted a ryokan near Matsumoto Castle, and while the distance is a bit far at 4km and you would need a car or good map to find this property, it's worth it. Outstanding food with explanations of its choice and origins, nice baths outside - inside a bit average, while no discernible neighborhood to visit. Okay for families as well as couples; When you're there, you're there for duration and it's a fine and memorable stay.

8/10 Good

Paul, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

A very Japanese experience.

This ryokan is 5km's from the railway, which makes it very quiet, but not accessible with suitcases, taxi's are plentiful at the station and cost abt 2200Y. The beds are traditional rolled out mats, and are more comfortable than they look. The onsen (hot springs) are great, but be warned, you should read up on etiquette before entering. There is separate male and female tubs, indoor and outdoor. The food here is amazing and is of the highest quality and is served in generous quantity. There is no menu and numerous small courses that you must try. Soba noodles are made on premises and are unbelievable (slurping is considered good manners). The staff are great, friendly and English, while broken, is enough to resolve any issue. While traditional, Wifi is fitted and of reasonable speed. A traditional ryokan is a must do adventure in Japan.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

GOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は複雑でしたが、丁寧に説明してくれて不自由なく利用できました。貸切風呂も良かったです。料理も美味しくて大食いの我が家もお腹いっぱいでした。 機会があればまた利用したいです。
Stayed 1 night in Nov 2024

8/10 Good

Mikio

Liked: Cleanliness, staff & service, property conditions & facilities
とても丁寧な対応で、大学同期との年1旅行を気持ちよく過ごせました。 夕食、朝食ともに彩り豊か。目で楽しみながら美味しいお料理に舌鼓を打ちました。 美人の女将さんもサプライズでした！
Stayed 1 night in Nov 2024

10/10 Excellent

julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expérience incroyable !

Superbe Ryokan, expérience inoubliable, accueil extraordinaire, chambre japonaise et lits installés pendant le repas (futons). Prenez le repas du soir et le petit déjeuner ! Quel régal... vous sortirez de table le ventre bien rempli c'est copieux et délicieux ! Le onsen est agréable et gratuit 40mn. Allez y les yeux fermés ! Attention ce n'est pas en ville acces en voiture ou taxi.
Stayed 1 night in Oct 2024

10/10 Excellent

KEIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
定年を迎えた夫とお世話になりました。昔ながらのお宿ですが、清潔感があり、貸切湯、お食事、サービス、接客など全てが大満足でした。継続的にお世話になりたいお宿です。小さいお子さんがいるファミリーよりご夫婦向きのお宿です。
Stayed 1 night in Oct 2024

8/10 Good

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8月中旬に利用いたしました。 歴史を感じる施設で一泊でしたがゆっくりすごせました。 食事にお酒、温泉水で淹れていただいたコーヒーなど美味しく頂きました。 貸切温泉、内湯どちらも利用しましたがよかったです。 貸切風呂でどちらかリニューアルされていたとのことですが説明がなかったので説明があるといいかなと感じました。 女将さんはじめスタッフの皆様は明るく気さくに話しかけていただきました。 松本市街から少し離れていますがバスでも問題なくいけました。 静かな環境でゆっくりすごしたい方にはいいと感じました。
Stayed 1 night in Aug 2024

10/10 Excellent

KENSHI

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

てるひこ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食朝食共に美味しくいただきました
Stayed 1 night in Dec 2023