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Kamikouchi Hotel SHIRAKABASO

3.0 star property

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Photo gallery for Kamikouchi Hotel SHIRAKABASO

Reception
Terrace/patio
Hotaka Deluxe Twin room | Down duvets, minibar, laptop workspace, free WiFi
Exterior
Hotaka Deluxe Twin room | Down duvets, minibar, laptop workspace, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Azumi Kamikochi 4468, Matsumoto, Nagano, 390-1516
  • Kappa Bridge
    ‪1 min walk‬
  • Kamikochi Visitor Center
    ‪2 min walk‬
  • Taisho Pond
    ‪9 min drive‬

Room options

View all photos for Hotaka Deluxe Twin room

Hotaka Deluxe Twin room | Down duvets, minibar, laptop workspace, free WiFi

Hotaka Deluxe Twin room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Hotaka Twin Mountain & River View

Hotaka Twin Mountain & River View | Living area | 32-inch flat-screen TV with digital channels, TV

Hotaka Twin Mountain & River View

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Yakedake Twin room

Yakedake Twin room | Down duvets, minibar, laptop workspace, free WiFi

Yakedake Twin room

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Japanese-style Room 'Washitsu'

Japanese-style Room 'Washitsu' | Down duvets, minibar, laptop workspace, free WiFi

Japanese-style Room 'Washitsu'

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Japanese-style

  • Sleeps 4

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

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About this property

Kamikouchi Hotel SHIRAKABASO

Hotel in Matsumoto with free breakfast and restaurant
This hotel features a restaurant, free breakfast and free Wi-Fi in public areas.
Kamikouchi Hotel SHIRAKABASO offers 55 accommodations with minibars and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. This Matsumoto hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas.
During your stay at Kamikouchi Hotel SHIRAKABASO, you're just a quick walk from Kappa Bridge. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • Steps from Kappa Bridge and Weston Relief
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Kamikouchi Hotel SHIRAKABASO also features room service (during limited hours) and a lift.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

Guests are served a free buffet breakfast daily.
Kamikouchi Hotel SHIRAKABASO has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 700 per day)
  • Street parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Tea bags/instant coffee

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 700 per day (32808 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kamikouchi Hotel SHIRAKABASO Matsumoto
Kamikouchi SHIRAKABASO Matsumoto
Kamikouchi SHIRAKABASO
Kamikouchi SHIRAKABASO Matsum
Kamikouchi Shirakabaso
Kamikouchi Hotel SHIRAKABASO Hotel
Kamikouchi Hotel SHIRAKABASO Matsumoto
Kamikouchi Hotel SHIRAKABASO Hotel Matsumoto

Kamikouchi Hotel SHIRAKABASO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 77 reviews
Rating 8 - Good. 29 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Shlomo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice dinner. One think to be improved: communication with the hotel took long time, they insert your messages only after a few days…
Stayed 1 night in Oct 2023

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Uri

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Pritesh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, Great Hotel and Great service

Great experience. Forgot to mention at Check-In that my wife was vegan, and only told them 2 hours before dinner. They amazingly managed to get a brilliant vegan meal together, and then prepared a great meal (along with freshly baked yummy vegan bread) the next day (one of our best in Japan). The service at the restuarant was fantastic, with each waiter letting us know what was vegan at breakfast. Although the concept of veganism was new to them, they exceeded our expecation. The older waiter was extremely attentive to our needs, as well as providing useful tips to combating our dietary requirements in Japan
Stayed 2 nights in Oct 2018

10/10 Excellent

SOOK MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ovrerlooking mountains and river..good food andlarge room
Stayed 2 nights in Oct 2018

10/10 Excellent

John, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gorgeous setting and true experience of this place is very memorable. The staff was kind and attentive and our room captured the essence of culture and environment. Very peaceful and comfortable stay.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for one night in May 2018 in the Yakedake Twin room. I think the room was renovated in 2017; therefore, everything is new and very clean. There is no view from the room which we don't really care. Staff are very friendly and speak good English. I also used the public bath. It is quite small but I was the only one there. It feels so good to soak in the hot water. Dinner is disappointing. The portion is small and we have to eat extra bread to be full. However, breakfast is excellent. It is a buffet with good variety and delicious. Location is excellent, we walked around the Kappa Bridge area early morning before tourists show up. Overall, we are very happy with Shirakabaso and recommend it to anyone who plans to stay in Kamikouchi for the night (highly recommended).
Stayed 1 night in May 2018

10/10 Excellent

Happy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High level of cleanliness. Staff were very helpful and friendly. One of the nearest lodgings from bus terminal.

10/10 Excellent

Ha Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置很好

正是對著河童橋，從巴士站拖著行李步行需7分鐘，然後橫過河童橋就到達了。房間整體是光猛的，唯一缺點房間沒有放濕機，因為秋天非常乾燥。
Stayed 1 night in Oct 2023

10/10 Excellent

tomoki

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 만족했습니다. 모두 친절하고 청결하고 호의적이었습니다. 감사합니다.
Stayed 3 nights in May 2023

10/10 Excellent

hiramizu

Stayed 1 night in Nov 2022

10/10 Excellent

akihiro

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Harumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい眺め

お部屋の雰囲気、センスよくてとても落ち着きました。穂高が窓一杯に見え来てよかったとおもいました。サービスも無駄なく程よく居心地よかったです。
Stayed 1 night in Oct 2022

10/10 Excellent

YOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

TK

Liked: Cleanliness, property conditions & facilities, room comfort

超級美麗風景，美到醉人的！日本前10美元！

環境非常非常美麗
Stayed 3 nights in Jul 2022

10/10 Excellent

teruhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ミラクルバター

テラスからの朝食 またディナーも最高でした 特にバター いくらでも食べられる 魔法の食材❗️ お部屋からの景色も格別 河童橋のすぐ横と言う特別なロケーション
Stayed 1 night in Jul 2022

10/10 Excellent

SHIGEMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

yukihiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Monnisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนักงานต้อนรับดีมากค่ะ อาหารอร่อย ทำเลดีมากค่ะ ใกล้บัสเทอมินอล ไปมาสะดวก ต้องกลับไปพักอีกแน่นอนค่ะ
Stayed 1 night in Nov 2021

10/10 Excellent

ふみと

Liked: Cleanliness, staff & service
ロケーションが良い‼️ 夕食も期待以上に良く、楽しめました‼️
Stayed 1 night in Oct 2021