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Smile Hotel Matsuyama

3.0 star property

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Photo gallery for Smile Hotel Matsuyama

Cleanliness standards
Exterior
Interior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878
  • Matsuyama Castle
    ‪14 min walk‬
  • Dogo Park
    ‪2 min drive‬
  • Dogo Onsen
    ‪3 min drive‬
  • Matsuyama (MYJ)
    ‪20 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Single Room-Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Single Room-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room [Smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room [Smoking]

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Twin Room [Smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Universal Twin Room [Smoking]

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room [Non-smoking]

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room [Non-smoking]

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Nest Hotel Matsuyama

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (835)
The price is €50
for 1 room
€50 total
21 May - 22 May
Nest Hotel Matsuyama

About this property

Smile Hotel Matsuyama

Hotel with a 24-hour front desk, near Dogo Onsen
A restaurant, self parking and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine.
Smile Hotel Matsuyama offers 97 air-conditioned accommodations with a hairdryer and free toiletries. 20-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and toothbrushes and toothpaste.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Smile Hotel Matsuyama, you're just a quick walk from Akiyama Brothers Birthplace. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Dogo Onsen and 9 minutes from Setonaikai National Park
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Matsuyama also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Smile Hotel Matsuyama has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 900 per person
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 65 out of 162 reviews
Rating 8 - Good. 59 out of 162 reviews
Rating 6 - Okay. 28 out of 162 reviews
Rating 4 - Poor. 7 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mireille, Sherwood Park

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

10/10 Excellent

Norman

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and free breakfast
Stayed 1 night in Oct 2021

8/10 Good

mernali

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

jayq27, japan

Liked: Cleanliness, staff & service
it’s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Stayed 1 night in Aug 2020

8/10 Good

マサキ

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
シングルで予約していたが、よろしければとツインにしていただきました。 ありがとうございました
Stayed 1 night in May 2025

8/10 Good

りょうこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回車いすユーザーの同伴で泊まりましたが 特に不便なこともなく過ごすことができました。立体駐車場でしたが対応も早くて助かりました！（立体駐車場に入る前に荷物や車いすの方は降ります）ただホテル前が交通量が多いので出入りは少し大変でしたが道後温泉までも車で7分程度で近く良かったです！コンビニはセブンが徒歩2.3分で便利でした。過ごしやすいホテルでありがとうございました！
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

WONHYENG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
호텔이 좀 오래된 것 같아요. 화장실 내부가 좁고 낡았어요. 냄새도 좀 납니다. 화장실이 2계단정도 높게 있어서 오르내리기 불편합니다. 도로변 방이라서 차가 다니는 소음이 한밤중에도 들립니다. 그러나 도심 근처라서 식당, 편의점이 많이 있습니다. 호텔 내부 세탁기, 제빙기 등 의 편의 시설은 구비되어 있습니다
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルで清潔でよかったです
Stayed 1 night in Apr 2025

10/10 Excellent

JONGSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2박3일 싱글 후기

시내중심 에서 트램 한정거장 위치와가성비조식. 다좋아요.직원분들 친절함 감사합니다 흡연룸은 사라지지 않기..ㅎ
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
一般都好，只係房間設備較舊，清潔欠佳。值得讚賞的是房間有長枱放置用品非常合用。
Stayed 1 night in Apr 2025

8/10 Good

リュウジ

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

GYEWON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yume

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより広かったし、窓際全部が机になっていたのが良かったです。ただ浴槽の細かい汚れは少し気になりました。フロントのスタッフさんの対応はとても丁寧で良かったです。朝食バイキングはこぢんまりとしていましたが、値段を考えれば妥当だと思います。味は普通に美味しかったです。部屋にはコンセントが沢山あって便利でした。徒歩圏内に松山城があり、駅やコンビニも近く、立地的にも満足です。
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴한 가격에 편안히 쉬고 갑니다~
Stayed 2 nights in Mar 2025

8/10 Good

Yoshika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Koichiro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変きれいでした
Stayed 1 night in Feb 2025

8/10 Good

なおと

Liked: Cleanliness, staff & service, property conditions & facilities
対応もよく気持ちよく利用しました
Stayed 1 night in Jan 2025

6/10 Okay

Hideko

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024