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Oceano Palace Beach Resort

3.5 star property

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Photo gallery for Oceano Palace Beach Resort

Outdoor pool, pool loungers
On the beach
Reception
Aerial view
On the beach

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Ave Camarón Sábalo 2601, Sábalo Country Club, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪4 min drive‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Cerritos Beach
    ‪9 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

View from room

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

View from room

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, No View

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room, No View

  • Sleeps 4
  • 2 Double Beds

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About this property

Oceano Palace Beach Resort

Sea view hotel with 2 bars/lounges, near Cerritos Beach
Spend the day playing on the beach then return to dine at one of Oceano Palace Beach Resort's 3 restaurants.
Oceano Palace Beach Resort offers 255 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mazatlán hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Oceano Palace Beach Resort, you're just a quick walk from Islands and Protected Areas of the Gulf of California. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • The 3 restaurants, swim-up bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute drive from The Mazatlan Malecón and 8 minutes from Mazatlán Aquarium
Some rates at Oceano Palace Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Oceano Palace Beach Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Oceano Palace Beach Resort. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Mazatlán hotel is smoke free.

Oceano Palace Beach Resort has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Oceano Palace Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and select beverages included
Limited gourmet or à la carte dining

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Oceano Palace Beach Resort All Inclusive Mazatlan
Oceano Palace Beach Resort All Inclusive
Oceano Palace Beach All Inclusive Mazatlan
Oceano Palace Beach All Inclusive
Oceano Palace All Inclusive
Oceano Palace Beach Mazatlan
Oceano Palace Beach Resort Hotel
Oceano Palace Beach Resort Mazatlán
Oceano Palace Beach Resort All Inclusive
Oceano Palace Beach Resort Hotel Mazatlán

Oceano Palace Beach Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 95 out of 341 reviews
Rating 8 - Good. 95 out of 341 reviews
Rating 6 - Okay. 68 out of 341 reviews
Rating 4 - Poor. 35 out of 341 reviews
Rating 2 - Terrible. 48 out of 341 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Liked: Amenities
Everything Exelellent
Stayed 2 nights in Nov 2024

6/10 Okay

Analy

Travelled with family
Decent Hotel Stay
Stayed 1 night in Sep 2024

10/10 Excellent

Martha Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay loved the view of the beach. Staff was very friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

William

Stayed 3 nights in May 2024

2/10 Terrible

Faviola

Travelled with family
Disliked: Property conditions & facilities
I do not recommend unless you’re on a budget. I waited 45 minus in the hot humid lobby for my room to be ready. Check-in was crowded and a big mess. There’s only one pool and not nearly enough pool chairs. There’s not enough seating in general. There’s only two bars and there was always a long line. Worst, you had to carry around a hotel cup in order to get drinks. If you didn’t have it, they wouldn’t serve you. There was not enough access to drinking water unless you waited in the bar line or brought down the bottles from your room. The buffet was pretty much the same everyday. It was not appetizing. Some of the items seemed like frozen food meals, and they always ran out of soft drinks and ice. No one wants to drink warm water especially in a room with no air-conditioner. Always a line at the elevators. I will say that the staff was nice, especially Fidel our bartender. He was so patient. My room was great. It was spacious and looked modern. However, the rest of my family slept in outdated humid rooms even though they paid the same as I did. The beach is beautiful, so visit Mazatlán but stay somewhere else.
Stayed 4 nights in Jul 2024

6/10 Okay

Getsemani

Travelled with family
Disliked: Property conditions & facilities
I don’t write reviews. And this is my first all inclusive, but I was with my sister who is more than well travelled and had just arrived from Asia. If possible, pay the extra money and stay at Riu. I stayed here because I met my family from Mexico and this was more in their price range. Umm not cheap btw. $1400 3 nights. Sub par food, bare minimum on everything. They act like I’m gonna steal their towels or cups. They give you a 10 oz reusable cup in your room that you take down and have to keep reusing all days for the drinks. Gross. Everyone buys thermos on the beach for like $12. Stupid. You have to reserve seating on beach at 7am or your SOL. Bring a pop up cabana if possible. Only one pool. EVERYONE is there. My sis says beach should have water refill stations, and more shaded cabanas. Same with pool. Our room was humid, bathroom is clean, but looks dingy. We did get ocean view as promised but just keep track of receipts. My Expedia app says I paid a deposit when I reserved. Both Expedia and hotel said I didn’t when I arrived to hotel. I checked my cc transactions and have many Expedia transactions for my 3 week trip all over Mexico. I’m weary I got conned out of $450. My sister had a room on 7th floor. No humidity, way better look, toilet paper folded in origami. She paid same price per person. I won’t be going back. I’d tell my family to save a little more next time, or let’s visit a beautiful small town like I’d rather do.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shayla Elí

Stayed 3 nights in Jul 2024

6/10 Okay

Sabina, Shafter

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
My room smelled like paint. Definitely won’t stay at this location again.
Stayed 1 night in Jun 2024

8/10 Good

Karla

Travelled with partner
Good location. Hotel was ok. Beds were low and tiny. Our queen bed felt more like a full size.
Stayed 3 nights in May 2024

8/10 Good

Gregorio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Eduardo, QUERETARO

Travelled with partner
Liked: Cleanliness, staff & service
The pools were so small comparing with the number of guests. Almost always were full of people. at the beach the Bandas were playing too loud
Stayed 4 nights in Apr 2024

8/10 Good

Jose

Stayed 1 night in Apr 2024

6/10 Okay

Lori

Travelled with partner
The room was passable but had to ask for toilet paper and soap - the containers were tiny. The kitchen didn’t supply soap- how are you supposed to clean the dishes? The burners were rusted out. We didn’t plan to cook anyway but it was pretty beat up and poorly stocked.
Stayed 4 nights in Apr 2024

6/10 Okay

Victoria

Liked: Cleanliness
Stayed 4 nights in Apr 2024

4/10 Poor

Brian, Rocky View County

Disliked: Cleanliness, property conditions & facilities
Old and outdated furnishings. Room needed a good deep cleaning. City view windows were filthy. Stairwells not cleaned my entire ten days there. Safety deposit box required maintenance on my arrival and door required a striker plate and then I was locked out of my room until further repair to lockset. Response to my requests were prompt and chambermaid was very accommodating. Paid big and didn't even get breakfast included.5/10.
Stayed 8 nights in Apr 2024

4/10 Poor

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevators are dirty and the room had smelled like humidity
Stayed 7 nights in Mar 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled very very bad, as well as the hallway. Very disappointed about the buffet. Very limited choices, and food was horrible. I expected more from an all inclusive hotel. Bad experience overall, I will never stay in that hotel .

8/10 Good

Belim

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

enrique alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Nancy Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Mazatlan 7 or 8 times and have always stayed at Oceano Palace. It is very family-oriented. The beach is lovely. It is also close to many family owned restaurants near by. You do need to enjoy Banda music if you stay here.
Stayed 8 nights in Jan 2024

4/10 Poor

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Too noisy. Could not get to sleep. Scratchy bedding
Stayed 6 nights in Jan 2024

6/10 Okay

SALVADOR

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Douglas W

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Manuela del Rosario

Stayed 1 night in Jan 2024