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SureStay Hotel By Best Western Mission

2.5 star property

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Photo gallery for SureStay Hotel By Best Western Mission

Desk, bed sheets
Desk, bed sheets
Outdoor pool
Free daily continental breakfast
Bathtub, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
609 East Interstate Highway 2, Mission, TX, 78572
  • Mission Event Center
    ‪5 min drive‬
  • McAllen Convention Center
    ‪7 min drive‬
  • La Plaza Mall
    ‪8 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Motel 6 Mission, TX

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1003)
The price is €68
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Motel 6 Mission, TX

About this property

SureStay Hotel By Best Western Mission

Hotel in Mission with free breakfast and fitness centre
An outdoor pool, a fitness centre and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Hotel By Best Western Mission offers 54 accommodations, which are accessible via exterior corridors and feature air conditioning. Guests can make use of the in-room fridges and microwaves.

Bathrooms include a bath. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

During your stay at SureStay Hotel By Best Western Mission, you'll be close to McAllen Convention Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a computer, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • 7 minutes by car from McAllen Convention Center and 8 minutes from La Plaza Mall
  • Cats welcome for a fee (restrictions apply)
SureStay Hotel By Best Western Mission offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. The business-friendly SureStay Hotel By Best Western Mission also features multilingual staff, laundry facilities, and a television in common area. Free self parking is available.

Smoking is allowed in designated areas at this Mission hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 500 per pet, per day, plus a one-time cleaning fee of USD 500 and a deposit of USD 500 per day
  • Only cats are allowed
  • Maximum 1 (weight limit: 1 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 500 per day
  • Pet fee: USD 500 per pet, per day plus a one-off USD 500 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

Best Western Las Palmas
SureStay Hotel
Best Western Las Palmas Inn Mission
Best Western Las Palmas Mission
Las Palmas Best Western
Las Palmas Inn Mission
Las Palmas Mission
SureStay Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission

SureStay Hotel By Best Western Mission Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 533 reviews
Rating 8 - Good. 130 out of 533 reviews
Rating 6 - Okay. 76 out of 533 reviews
Rating 4 - Poor. 37 out of 533 reviews
Rating 2 - Terrible. 58 out of 533 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Valdemar

Travelled with family
Disliked: Property conditions & facilities
The rate was abusive, the room was dirty, the chairs were worn out the frige was noisy and the food was very limited. I would recomend Expedia yo dudo a fue diligence to the hotels included in the site because we rely on Expedia when we make a reservation
Stayed 3 nights in Dec 2024

10/10 Excellent

Xavier, San Benito

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Dec 2024

8/10 Good

Tammy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was professional and nice. Room was clean and location was convenient for my needs. AC worked like a champ! It is a busy time of year, so the noise from partiers was expected. Over all would recommend for a trip where you are only needing a place to sleep and shower.
Stayed 2 nights in Dec 2024

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Stayed 3 nights in Nov 2024

2/10 Terrible

Francisco Javier

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The furniture was old an broken
The armchairs were broken, the furniture was very old and the breakfast was poor.
Stayed 1 night in Nov 2024

10/10 Excellent

scott

Stayed 2 nights in Nov 2024

4/10 Poor

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The dining room chairs are broken and old
The dining room chairs are broken and old, the bathroom lock doesn't work and the person gets stuck inside, the furniture is old and worn.
Stayed 1 night in Nov 2024

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very dated, smelled moldy, the mattress had a giant hole under it with red spots near it. I checked out immediately. A refund wasn’t offered so I just cut that loss and moved on to a home 2 suites. Would not recommend at all.
Stayed 1 night in Nov 2024

6/10 Okay

jack

Liked: Staff & service
Hotel needs to be updated
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024

8/10 Good

kz_111

Stayed 1 night in Oct 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service
Economically priced and free breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

James

No pets allowed even though it is advertised as such
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice for the price. I loved the surrounding area. Lots to choose from.
Stayed 1 night in Oct 2024

8/10 Good

Eloy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing was awesome, would definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good room it was clean
Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Disliked: Room comfort
No accountability, very dissatisfied.
Extremely loud music coming from one of the rooms past 3am. It was ridiculously loud. Absolutely no regard for people that needed sleep for the next norning. I will bot be staying here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Debra

You actually get what you PAY for.... breakfast was the usual waffles, limited juice and brkfst options. Employees get upset if you ask them to make coffee. Muffins come in a pkg of two, but they separate the muffins and saran wrap the muffins....how do I know? Cause I read the wrapper..they charge your debit/credit card before you even arrive, which was a first for me, since I always select pay at property. I asked the clerk when I arrived, why this happened and she said they do things differently. Carpet in the rooms, which I don't like, I feel that it is unsanitary, beds are ok, and pillows are the size of throw pillows. It's a quiet and average place, but I wouldn't stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel to stay at
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out, great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my hotel to stay at whenever I go to McAllen
Stayed 2 nights in Aug 2024

10/10 Excellent

JUAN MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

RAUL

Travelled with family
Liked: Amenities, property conditions & facilities
Price vs quality, ok !
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when I travel to mission Tx
Stayed 2 nights in Jul 2024