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Al Safwah Orchid

5.0 star property

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Photo gallery for Al Safwah Orchid

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Panoramic Kaba View | Living room | 32-inch LCD TV with cable channels, TV
Reception
View from property
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Great Mosque of Makkah
    ‪3 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Kaaba
    ‪6 min walk‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Side Kaaba View

Side Kaaba View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Side Kaaba View

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room , Side Haram View

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room, Side Haram View

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room, Side Haram View

  • 25.0 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Panoramic Kaba View

Panoramic Kaba View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Panoramic Kaba View

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Side Kaaba View

Deluxe Side Kaaba View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Deluxe Side Kaaba View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Al Safwah Orchid

Luxury hotel connected to a shopping centre in Makkah with 2 restaurants
2 restaurants, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Al Safwah Orchid offers 471 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

With your stay at Al Safwah Orchid, you're connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy international cuisine while dining at Marwa
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Great Mosque of Makkah and 6 minutes on foot from Kaaba
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. The luxury Al Safwah Orchid also features a library, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Marwa – This restaurant specialises in international cuisine and only serves breakfast.
Al Morjan – This restaurant specialises in international cuisine and only serves breakfast. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (SAR 552 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: SAR 75 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 75 per person
  • Self-parking fee: SAR 552 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007435

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Al Safwah Orchid.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Al Safwah Orchid Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 62 out of 208 reviews
Rating 8 - Good. 56 out of 208 reviews
Rating 6 - Okay. 42 out of 208 reviews
Rating 4 - Poor. 25 out of 208 reviews
Rating 2 - Terrible. 23 out of 208 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2024

10/10 Excellent

amtul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

8/10 Good

Yasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. First row in front of haram
Stayed 1 night in Oct 2024

8/10 Good

Abdulkarim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its very close to Haram, The hotel is getting old and needs a bit of renovations. However, it was convenient and we enjoyed our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Ashia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
"I recently stayed at Al safwa royal archid and unfortunately, my experience did not meet my expectations. The room was not as clean as I had hoped, bed was not same as I booked. I booked city view they didn't provide it, and also the service was below par. Customer service was rude which is so unprofessional I hope the management can address these issues to improve the experience for future guests."
Stayed 3 nights in Aug 2024

8/10 Good

hussein

Stayed 1 night in Jul 2024

4/10 Poor

Khaled

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Samina

Stayed 4 nights in Aug 2024

6/10 Okay

Shanara

Travelled with family
Good point was location and big beds. Had to change rooms due to leak. The new room given had ne shower door and flush was not working properly so had to change room again. Room service was very late and breakfast was very disappointing. I believe it was the leftover from previous nights dinner
Stayed 7 nights in Aug 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Aug 2024

6/10 Okay

AbdulRazak, Utica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Have to call for everything including water doesn’t come for house keeping
Stayed 8 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

SHAHEEN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

FADI

Disliked: Staff & service, property conditions & facilities
No comments
Stayed 1 night in Aug 2024

8/10 Good

kamel, Brussels

Liked: Staff & service, property conditions & facilities
Pleasant stay excellent proximity
Stayed 4 nights in Jul 2024

10/10 Excellent

??? ??????

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Naheed

Liked: Staff & service
Very very close to haram. Good hotel to stay if you have small children and the elderly.
Stayed 7 nights in Jul 2024

10/10 Excellent

Shavez

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very close hotel
Very close to the Haram with lots of food places and mini supermarket in the building
Stayed 7 nights in Jul 2024

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location and easy access.
Stayed 4 nights in Jul 2024

6/10 Okay

SALEM, Miramar

Disliked: Amenities
It’s ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Abdulkadir Salad

Stayed 2 nights in Jul 2024

6/10 Okay

Saireen

Stayed 2 nights in Jul 2024

6/10 Okay

saif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024