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Four Points by Sheraton Makkah Al Naseem

4.0 star property

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Photo gallery for Four Points by Sheraton Makkah Al Naseem

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Exterior
Lobby
Premium Suite, 2 Bedrooms, Smoking | Living room | 43-inch LED TV with satellite channels, TV, pay films
Premium Suite, 2 Bedrooms, Smoking | Pillow-top beds, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955
  • Al-Rajhi Mosque
    ‪6 min walk‬
  • Makkah Mall
    ‪7 min drive‬
  • Kaaba
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking | Pillow-top beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Smoking

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking | Pillow-top beds, in-room safe, desk, iron/ironing board

Premium Suite, 2 Bedrooms, Smoking

  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Single Beds, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds, Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed, Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds, Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Classic Room, 3 Single Beds, Smoking

  • Sleeps 3
  • 3 Single Beds

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About this property

Four Points by Sheraton Makkah Al Naseem

Hotel in Makkah with 2 restaurants and fitness centre
2 restaurants, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Four Points by Sheraton Makkah Al Naseem offers 1136 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Makkah Al Naseem. During your stay, you're just a quick walk from Al-Rajhi Mosque. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Middle Eastern cuisine while dining at Al Sharq Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 14 minutes by car from Great Mosque of Makkah and 14 minutes from Kaaba
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi. There's an onsite 24-hour business centre. The business-friendly Four Points by Sheraton Makkah Al Naseem also features a fitness centre, a garden, and coffee/tea in common area. Free self parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Al Sharq Restaurant – This restaurant specialises in Middle Eastern cuisine and serves breakfast, lunch and dinner.
Asia Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Makkah Al Naseem

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 50 per person
  • Rollaway bed fee: SAR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10000643

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Four Points by Sheraton Makkah Al Naseem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 206 out of 340 reviews
Rating 8 - Good. 86 out of 340 reviews
Rating 6 - Okay. 17 out of 340 reviews
Rating 4 - Poor. 14 out of 340 reviews
Rating 2 - Terrible. 17 out of 340 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nedal

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

2/10 Terrible

Rahid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
we got a junior suite, and there was no Internet or light in our room.. very upsetting😡
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
5 🌟
Stayed 5 nights in Nov 2024

10/10 Excellent

Ali

Liked: Staff & service, amenities, property conditions & facilities
بصراحة فندق رئع في منطقة رئعة خدمات راقية وخاصتآ عندهم باصات على مدار الساعة ذهاب وإياب الى الكعبة المشرفة
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
A very excellent hotel in a great area, good service and reasonable prices.
Stayed 1 night in Oct 2024

2/10 Terrible

Zeeshan

Liked: Cleanliness
Disliked: Staff & service
There was no room services, I did stay two nights but nobody came to clean the room even once I have called the reception as well but it’s waste of time
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammet ömer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Malek

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 1 night in Jul 2024

4/10 Poor

Hani

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Al Muftau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umrah
Amazing! Clean, friendly, and quiet.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mir Wasif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and clean property. Enjoyed by stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Rokh Afza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jun 2024

8/10 Good

Walid

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Abdulrahman

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Irshad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in Mar 2024

10/10 Excellent

nasra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place; the staff, the entire hotel environment, and the surroundings outside were all fantastic!

8/10 Good

Anowar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ..clean and quiet..shopping area near by..and masjid ayesha alrajehy next door .. The only thing I didn’t like it’s the (bus service..you have to use 2 buses to get to the haram….(10 minutes or less ) It’s maybe because Ramadan ..but everything else was good .
Stayed 4 nights in Mar 2024

10/10 Excellent

Hussein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always naseem four points has always been a great stay never dissappoints ! would highly recommend for families and also couples and singles great prices and great location with supermarket nearby coffee shops and masjid Rajihi behind the hotel
Stayed 5 nights in Feb 2024

8/10 Good

Khwaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 6 nights in Feb 2024

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Nabila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a very comfortable stay. Breakfast was superb. Very cooperative staff.
Stayed 6 nights in Feb 2024

8/10 Good

Hadia

Liked: Staff & service
The bathroom they showed in pictures at booking time was wide , but the actual bathroom in the room was very small and was inconvenient.
Stayed 17 nights in Jan 2024