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Swissôtel Makkah

5.0 star property

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Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    ‪4 min walk‬
  • Abraj Al-Bait Towers
    ‪6 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Double Beds

Royal Suite, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Royal Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Haram)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Kaaba)

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram)

  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram)

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram)

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Haram Partial view

  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Kaaba partial view

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

  • Sleeps 4
  • 2 Single Beds

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Exterior

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4.2 out of 5, Very good, (1000)
The price is €254
for 1 room
includes taxes & fees
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About this property

Swissôtel Makkah

Art Deco hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Swissôtel Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Great Mosque of Makkah and 6 minutes on foot from Abraj Al-Bait Towers
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 90 for adults and from SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ASHWANI

Stayed 3 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Breakfast was a little chaotic and couldn’t find necessary items but it is a very busy location. Consider other options for breakfast, if you have time.
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

SAMY

Stayed 2 nights in Dec 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very close to Haram.
Stayed 3 nights in Dec 2024

2/10 Terrible

Hesham

Disliked: Staff & service, property conditions & facilities
Horrible service
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad Reshad

Stayed 2 nights in Dec 2024

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice overall
It eas a blessng to have stayed so close and be able to pray inside the room. The bathrooms were a bit weird as the shower space was not made well and too small. Also, not being to able to have uber drivers pull up to the entrance was a hassel as our luggage had to be dragged almost 1Km away when checking out. Our driver could not pull up to the entrance while checking in either. Travelling to and from was not easy. However, the staff were friendly, breakfast was good, and the location trumps all other issues. Thanks to all the helpful staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Isma

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Haram
Stayed 4 nights in Dec 2024

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Enass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this hotel, room was clean & nice and relaxing. Spent couple more hundred to get the Kabba View and it's so worth it. Closs to Haram and mall Breakfast was great and elevators was so easy and no wait time. Staff was very helpful as usual in all the Cloke Tower Hotels,

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Close to Kaaba and clock tower shopping and dining options. Bathroom shower is too small and water started backing up. Very crowded hotel especially at peak times. Breakfast buffet was very good. Elevators especially for the top floors was very slow. Expect for it to take 10 minutes to get down from the higher floors. Convenient option for Makkah but needs to do better.
Stayed 2 nights in Dec 2024

6/10 Okay

Shawket

Stayed 2 nights in Dec 2024

8/10 Good

Jhanzeb

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to haram
Stayed 6 nights in Dec 2024

10/10 Excellent

Masood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the haram bounds. And located right next to the clock tower
Stayed 2 nights in Dec 2024

10/10 Excellent

Essam, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 4 nights in Dec 2024

10/10 Excellent

Zeenat

Stayed 2 nights in Nov 2024

10/10 Excellent

Kamil, Fulshear

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good hotel that has easy access to the mall with a walkway that leads right to the haram. The hotel rooms are nice but the bathrooms are small and not the cleanest, but I would still recommend the hotel. It’s our 4th visiting for Umrah over 2 years and we have always stayed at this hotel for to the convenience of walking distance to the haram and the mall. If you select half board, the breakfast and lunch options that they offer in the buffet are plentiful.
Stayed 3 nights in Nov 2024

2/10 Terrible

Mohammad

Stayed 4 nights in Nov 2024