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voco Makkah by IHG

4.0 star property

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Photo gallery for voco Makkah by IHG

Exterior
Point of interest
Deluxe Room | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Café

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Free WiFi

Explore the area

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah
  • Abraj Al-Bait Towers
    ‪19 min walk‬
  • Great Mosque of Makkah
    ‪2 min drive‬
  • Kaaba
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

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Novotel Makkah Thakher City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (559)
The price is €41
for 1 room
includes taxes & fees
8 May - 9 May
Novotel Makkah Thakher City

About this property

voco Makkah by IHG

Central hotel connected to a shopping centre in Makkah with 6 restaurants
Along with 6 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Voco Makkah by IHG offers 4321 shared accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at voco Makkah by IHG. During your stay, you'll be connected to a shopping centre and within walking distance of Abraj Al-Bait Towers. Features include free WiFi in public areas and a free manager's reception, plus 6 restaurants.
  • Free WiFi
  • Options for a bite to eat include 6 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from King Fahad Gate
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly voco Makkah by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Makkah hotel.

The hotel hosts a free manager's reception daily.
Voco Makkah by IHG has 6 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (SAR 80 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70.39 per person
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (190 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (60 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at voco Makkah by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 70.39 per person
  • Covered self-parking fee: SAR 80 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Online
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10006217

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at voco Makkah by IHG.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
voco Makkah by IHG Hotel
voco Makkah an IHG Hotel
voco Makkah by IHG Makkah
voco Makkah by IHG Hotel Makkah

voco Makkah by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 320 reviews
Rating 8 - Good. 50 out of 320 reviews
Rating 6 - Okay. 20 out of 320 reviews
Rating 4 - Poor. 9 out of 320 reviews
Rating 2 - Terrible. 13 out of 320 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ifrah, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Good customer service and reliable bus shuttle to the Haram. Shopping options within the building.
Stayed 7 nights in Dec 2024

8/10 Good

Yaseen Zehra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Very clean hotel and friendly reception and staff. Mastercard didnt work at breakfast counter machines everytime other than that it was very good. Highly recommended stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Muaz, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an incredible property! My stay was absolutely amazing from start to finish. The shuttle service was top-notch, making everything so convenient and enjoyable. I can’t wait to return—definitely counting down the days!
Stayed 5 nights in Jan 2025

10/10 Excellent

Omeir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly staff. Modern well equipped rooms. Convenient shuttle every few minutes to the Haram. Main level shopping complex with several shops, grocery stores, and cafes.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karim

Liked: Amenities
Everything was excellent with Voco even the transportation, the only negative point is the connection between Bus's to drop as next to the Haram it was too busy but I know it's not the Hotel fault. A big thank you to all Voco’s Staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nuriya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel in Makkah and was pretty clean and the mall on the lower level was very convenient. They had numerous of shuttles and was always there and had to change shuttles coming back to the hotel but overall it wasn’t too bad.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, friendly staff, good breakfast, free shuttle to haram
Stayed 3 nights in Dec 2024

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Mona

Stayed 3 nights in Jan 2025

10/10 Excellent

Qudratullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly professional and kind staff, excellent breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Mujibur Rahiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MashaAllah.. great staff

Very clean, modern , location us a 30 minute walk to Mashid Al Haram .. theres nothing to complain .
Stayed 1 night in Jan 2025

8/10 Good

Jasim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good the taxi we booked to go to Jeddah Airport didn’t arrive to pick up. I requested the front desk to hello but he didn’t.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We really enjoyed our stay here, the breakfast buffet was worth it, the view of the room was amazing, staff were nice, although it was busy and there were some delays, but overall it wasn’t an issue. The shuttle service is great as well. Clean, pretty, convenient, and overall an excellent experience. I would book my stay here next time I am in Mecca insha’Allah!
Stayed 2 nights in Jan 2025

6/10 Okay

Amir

Travelled with family
Liked: Staff & service, property conditions & facilities
To far to the AlHaram
Stayed 4 nights in Jan 2025

10/10 Excellent

Zainab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. Staff is amazing. They allowed late check out (depends on availability). Would definitely stay on next visit.
Stayed 3 nights in Jan 2025

10/10 Excellent

Syed Khalid

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue with Voco is the location is far from Haram and the transport system is not convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Syed Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Voco

Great hotel with excellent bus service to Haram Sharif. Breakfast was great and enjoyed with family. Walk to Haram is 10-13mins. Good Pakistani restaurant near by.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ahtsham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience overall
Stayed 2 nights in Jan 2025

2/10 Terrible

Bashir

Stayed 11 nights in Dec 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole family had a great stay at Voco Makkah.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Voco Makkah
Stayed 5 nights in Dec 2024

8/10 Good

Aarif

Liked: Staff & service
Nice convenient place- room had some unusual smell but clean- overall good. Nice dinner and breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Zainab

Travelled with family
Liked: Amenities
Very nice staff
Stayed 4 nights in Dec 2024