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Aryaduta Medan

4.0 star property

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Photo gallery for Aryaduta Medan

Outdoor pool, pool loungers
Lobby
Bar (on property)
Exterior detail
Aryaduta Suite | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
Jl. Kapten Maulana Lubis No. 8, Medan, North Sumatra, 20112
  • Sun Plaza
    ‪11 min walk‬
  • Medan Mall
    ‪2 min drive‬
  • Maimun Palace
    ‪4 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪47 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 216 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ARYA SUITE

ARYA SUITE | Premium bedding, minibar, in-room safe, desk

ARYA SUITE

  • 216 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Deluxe

Premier Deluxe | Premium bedding, minibar, in-room safe, desk

Premier Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for ARYA CLUB POOL TERRACE

ARYA CLUB POOL TERRACE | Premium bedding, minibar, in-room safe, desk

ARYA CLUB POOL TERRACE

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ARYA CLUB STUDIO

ARYA CLUB STUDIO | Premium bedding, minibar, in-room safe, desk

ARYA CLUB STUDIO

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aryaduta Suite

Aryaduta Suite | Premium bedding, minibar, in-room safe, desk

Aryaduta Suite

  • 216 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Business Suite

Business Suite | Living area | 32-inch LCD TV with satellite channels, TV

Business Suite

  • 216 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Arya Club

Arya Club | Premium bedding, minibar, in-room safe, desk

Arya Club

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Aryaduta Medan

Family-friendly hotel connected to a shopping centre in Medan with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Aryaduta Medan offers 195 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Aryaduta Medan, you're connected to a shopping centre and just a quick walk from Grand City Hall. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine and pool views while dining at The Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of Grand City Hall and Sun Plaza
  • Airport, local-area and shopping centre shuttle service available for a fee
Aryaduta Medan offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and concierge services are also featured at the family-friendly Aryaduta Medan. An area shuttle within 3 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

This 4-star Medan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Kitchen – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
The Pool Cafe – This poolside café specialises in international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
The Lounge – This restaurant is located by the pool and specialises in international cuisine. Happy hour is offered. Reservations are required. Open daily.
The Pastry – On-site café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (IDR 50,000 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 3 km
  • Shopping centre shuttle (surcharge)
  • Parking on site (IDR 55,000 per night)
  • Valet parking on site (IDR 50,000 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: IDR 140,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen
  • The Lounge
  • The Pastry
  • The Pool Cafe

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 07 April and 30 September.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 140000 for adults and from IDR 70000 for children
  • Airport shuttle fee: IDR 330000.00 per vehicle (one way)
  • Self-parking fee: IDR 55000 per night
  • Valet parking fee: IDR 50000.00 per night
  • Nearby parking fee: IDR 50000 per night (1640 ft away)
  • Rollaway bed fee: IDR 423500.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Aryaduta Medan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aryaduta Medan
Hotel Aryaduta
Hotel Aryaduta Medan
Aryaduta Medan Hotel
Aryaduta Hotel
Aryaduta
Medan Aryaduta Hotel
Aryaduta Medan Hotel
Aryaduta Medan Medan
Aryaduta Medan Hotel Medan

Aryaduta Medan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 232 reviews
Rating 8 - Good. 99 out of 232 reviews
Rating 6 - Okay. 32 out of 232 reviews
Rating 4 - Poor. 14 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Maurice

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not deserving of a 4 star rating it carries. No forth coming service from staff and not close to other facilities.
Stayed 3 nights in Sep 2024

6/10 Okay

Maksa

Stayed 1 night in Aug 2024

10/10 Excellent

Griffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for the price. The room, pool, and breakfast are all top notch. I would highly recommend staying here
Stayed 2 nights in Jul 2024

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Janice Elaine

Liked: Cleanliness, amenities
The staff is friendly and helpful
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel - but didn't cater for vegetarians
This is a beautiful hotel. The room I was given was one of the biggest hotel rooms I've ever seen! Pure luxury. One negative is that I ordered rice with vegetables, after explaining I'm vegetarian, but they brought vegetables cooked in a fish sauce with shrimp. After complaining, they brought me a different meal and a free drink. However, a chef in a 4-5* hotel should know that the definition of a vegetarian is simply no meat and no fish (pescatarians eat fish, but vegetarians don't)! I also had an in-room massage, which was supposed to be for 90 minutes but was only 60. So be careful with the agreed time of any treatments.
Stayed 1 night in Jun 2024

8/10 Good

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty central location to the middle of the town.
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Business traveller
Liked: Staff & service
Excellent
Stayed 2 nights in May 2024

6/10 Okay

Rina

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The hotel can do major upgrade for essentials. The linens and towels are yellowish old and use too much perfume. The carpet in the hall way and the room should be replaced and the wall paper needs to be replaced. This hotel has a lot of potential and is in prime location. The breakfast is amazing. It should invest more on the above.
Stayed 2 nights in Apr 2024

6/10 Okay

Hudson

Liked: Cleanliness, staff & service
The room is clean but beddings need update. The pillows and beddings smelled bad.
Stayed 2 nights in Feb 2024

8/10 Good

Devi rani torisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Vicneswaran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property and the staff are suitable but the air cond in the room was not cool enough
Stayed 1 night in Sep 2023

10/10 Excellent

Jean-Guy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole setup is so convenient.. from the pool side room with balcony...to the huge breakfast options.. I always come back to aryaduta.. Staff are helpfull and always smiling..
Stayed 2 nights in Aug 2023

10/10 Excellent

Jean-Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! The staff is very friendly and welcoming.. I love the pool side room, just makes everything easy and relaxing. World class breakfast buffet.. makes me come back every year !!!
Stayed 1 night in Aug 2023

8/10 Good

CHEN CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Average
Staff were not overly friendly and the hotel was super dated and even non smoking rooms and corridors smelled of smoke.
Stayed 1 night in Aug 2023

8/10 Good

Rudy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

mohd

Stayed 1 night in Aug 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the hotel. Very nice amenities and great service. Room was very nice and comfortable. The downside is the carpets in the hallways were stained. A simple improvement that could be made that would improve the property. Location was walking distance to shopping malls and restaurants. Not a good place to walk at night alone.
Stayed 2 nights in Aug 2023

8/10 Good

Normaliza

Stayed 2 nights in Jul 2023

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms are fine, large comfortable bed, quiet air con and good shower. However mouldy in shower grouting, only Nescafé powder for in room coffee and wifi not working properly due to renovations. Restaurant for breakfast a shambles, so busy that every time I got up for something my table was cleared and someone else had sat down even though I hadn’t finished Pool nice, but unfortunately right beside smoking area, which also was beside gym with open door. Made it unusable for me I got a great price here but this is definitely not a 5 star hotel as they bill themselves
Stayed 1 night in Jun 2023

2/10 Terrible

RYUTA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Beautiful hotel and room. Good location, close to the train station for the airport (allow extra time for crossing the roads though!). Reception staff were really nice and helpful, especially Fadle. The breakfast room was very big with lots of choice, however I asked 2 members of staff if one of the dishes was vegetarian/no meat and they didn't understand me at all so I gave up and stuck to the waffles, cakes and juices which were all really good!
Stayed 3 nights in Jan 2023

8/10 Good

Rosnalawita

Travelled with family
Liked: Property conditions & facilities
Everything was Ok but they need to pay a little attention to little thing like ensuring bathroom tissue is there
Stayed 1 night in Mar 2023