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AC Hotel Melbourne Southbank

4.0 star property

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
2 bars/lounges
2 bars/lounges
Signature Suite, 1 King Bed, Non Smoking, City View | Premium bedding, laptop workspace, iron/ironing board
Superior Room, 2 Double Beds, Non Smoking (View) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪11 min walk‬
  • Marvel Stadium
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

Superior Room, 1 King Bed, Non Smoking (View) | Premium bedding, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking (View)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking (View)

Superior Room, 2 Double Beds, Non Smoking (View) | View from room

Superior Room, 2 Double Beds, Non Smoking (View)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | View from room

Premium Room, 1 King Bed, Non Smoking, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking

Deluxe Room, 3 Single Beds, Non Smoking | Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking, City View

Signature Suite, 1 King Bed, Non Smoking, City View | Premium bedding, laptop workspace, iron/ironing board

Signature Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Crowne Plaza Melbourne by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1022)
The price is €136
for 1 room
includes taxes & fees
26 Apr - 27 Apr
Crowne Plaza Melbourne by IHG

About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, concierge services and dry cleaning are on-site. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the pool
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 370 out of 531 reviews
Rating 8 - Good. 107 out of 531 reviews
Rating 6 - Okay. 32 out of 531 reviews
Rating 4 - Poor. 10 out of 531 reviews
Rating 2 - Terrible. 12 out of 531 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Lydia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the only redeeming feature for this property. I found the infinity pool really dirty, they need to clean the soap scum off the glass, it's also really small pool for the property size and no where to sit at the pool area or at breakfast. They had limited service stafff at breakfast and had to clean own table and remove dirty dishes in order to get a place to sit. I asked the wait staff where I coule get cleaner for the table and she told me to go the lobby staff and the lobby staff said they dint have any so had no choice but to eat our breakfast at a dirty table. Also the lifts take forever to go up and down, really really slow. They had 1 coffee machine for all their guests so big queues for coffee and it was yuck anyways. Breakfast wasnt worth it, limited options. Rooms are really small. So all in all wayyyy overpriced for what you get, I wont be coming back.
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Stayed 2 nights in Jan 2025

10/10 Excellent

Keeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, perfect location, amazing breakfast. Only downfall was the lack of towels for the pool but it was very, very busy in there. An amazing stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here several times, great for my family! It's our go to hotel in Melbourne!
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mieke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really lovely and very helpful
Stayed 3 nights in Jan 2025

2/10 Terrible

Graham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star needs to be graded a 2 star awfyl
The room was dirty beds uncomfortable pool to many people squeezed into a small pool breakfast cold coffee cold will never stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite new and good condition hotel
오픈한지 얼마 안된 호텔이라 깨끗하고 시설도 좋았어요. 가장 더웠던 시간엔 사람들이 많아 수영장 이용이 어려웠지만 넉넉한 운영시간으로 늦은시간엔 여유롭게 즐길 수 있었어요. 아울렛(DFO)과 South Melbourne Market까지 걸어서 이동이 용이했어요!
Stayed 1 night in Jan 2025

10/10 Excellent

Nyree

Stayed 2 nights in Dec 2024

10/10 Excellent

Nyree

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic experience staying at AC Hotel. The staff were friendly and helpful. Rooms were spacious and beds comfortable. Breakfast was simple yet delicious. Great to have an outdoor pool however, the area was small and almost completely covered hence it got a little cooler up there.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Stayed 1 night in Dec 2024

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There’s no parking at this property at all, you have to park at DFO and walk a kilometre. The elevators are the worst I’ve ever seen, be prepared to wait 10 minutes every time you need to go out. Rooms are tiny and very cheaply built for the price you’re paying, grout and silicon in the shower is mouldy. Also the swimming pool looked much bigger and better on the photos, idk it’s an interesting place it’s not bad but definitely not worth the money.
Stayed 1 night in Dec 2024

8/10 Good

Tien Luon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Taleen

Stayed 1 night in Dec 2024

10/10 Excellent

Lanny

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property was dog friendly. We were able to take our Groodle with us to family Christmas in Melbourne, which was fantastic. The hotel is 4.5 star and brand new, with loverly super king beds, and the staff were wonderful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at MC Marriott. I stayed with my husband, 15 year old son and 17 year old dog. The staff were fabulous. We had breakfast included in our deal. It was delicious and plentiful. You can order eggs as you like them and lots of options of cereals, fruit, toast croissants etc. The room was clean and comfortable and the pool was fabulous. It’s not huge but the view of the city is amazing and unlike anything we’ve seen from a pool before. The immediate area around the hotel isn’t great but a short 10 min walk brings you to DFO and South Wharf restaurants which has a great vibe and lots of dogfriendly eating options. We went to The Boatbuilders Yard. Reception is on level 7 and parking is off site. All very easy despite what others have written. The price of our overnight stay was excellent and much less than staying in the heart of the city. A great city gateway.
Stayed 1 night in Dec 2024

6/10 Okay

Denica

Stayed 2 nights in Nov 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, beds were comfy and the hotel is very close to tramlines to get to city centre or suburbs, otherwise very convenient to Southbank area.
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan

Stayed 4 nights in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a comfortable bed. Also received an upgrade
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge was very helpful and pleasant to deal with. Room was to be expected , very clean and very modern. Room was sound proof with no street noise. Location was excellent .
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, and quiet. Beautiful place to stay and convenient location, would recommend to others
Stayed 1 night in Dec 2024