Citadines on Bourke Melbourne

4.5 star property
VIP Access

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Photo gallery for Citadines on Bourke Melbourne

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪3 min walk‬
  • Bourke Street Mall
    ‪5 min walk‬
  • Melbourne Central
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Two Bedroom Apartments

  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Executive One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Deluxe Studio

  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Two Bedroom Apartments

  • Sleeps 4
  • 2 King Beds

Deluxe Studio

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

One Bedroom Executive Apartment

  • Sleeps 3
  • 1 Queen Bed

One Bedroom Deluxe Apartment

  • Sleeps 3
  • 1 Queen Bed

Executive Studio

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Citadines on Bourke Melbourne

Family-friendly aparthotel with fitness centre and sauna
Along with an indoor pool, this smoke-free aparthotel has a fitness centre and a sauna. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments over 25 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from Her Majesty's Theatre and 5 minutes on foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (3,498 square foot of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2854 out of 4838 reviews
Rating 8 - Good. 1520 out of 4838 reviews
Rating 6 - Okay. 319 out of 4838 reviews
Rating 4 - Poor. 97 out of 4838 reviews
Rating 2 - Terrible. 48 out of 4838 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cjaska

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kirsten Barbara

Liked: Cleanliness, property conditions & facilities
Perfect spot to base myself in CBD for walking, major venues, AO, Shopping, food scene, and really lovely stay
Stayed 3 nights in Jan 2025

8/10 Good

Leonardo, Pickering

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location if you want to soak in the Melbourne vibe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Haylee

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tonie

Liked: Cleanliness, room comfort

Good location.

Good location,spacious room. Helpful staff too. Tram out the front. Didnt get to try the pool. Will stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy, Greystanes

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Citadines Bourke Street, and I was thoroughly impressed! The cleanliness of the property was outstanding; every corner was spotless, making the stay incredibly comfortable and stress-free. The location is absolutely perfect—right in the heart of Melbourne, with easy access to restaurants, shops, and public transport. The staff were equally remarkable. Their friendly and professional approach made me feel welcome from the moment I arrived. I highly recommend Citadines Bourke Street for anyone seeking a convenient, clean, and well-managed place to stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mick

Travelled with family
Great location
Stayed 2 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, room comfort

Great location

Great friendly service. Comfy bed and clean and tidy. Reasonably priced. Room was a bit tired and in need of an update of paint and soft furnishings
Stayed 2 nights in Jan 2025

6/10 Okay

Cloe

Disliked: Property conditions & facilities
The property has a very budget and rough finish. All rooms on one side look at a concrete wall, no view whatsoever for all 25 floors. We asked to pay to upgrade to a room with a view but they wouldn’t allow it, even though we were told they had rooms available. House keeping only came once during our 5 day stay. Location is a bit far out of the way from everything, however there is a tram stop right outside that is useful. It was quiet on the 24th floor.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
our suite had a good view of the city and lots of space inside our room. We were very comfortable for our 5 night stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort

Central Melbourne

so so convenient
Stayed 3 nights in Jan 2025

8/10 Good

Jo

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matteo

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Peter

Travelled with group
Odour in the corridors, dates rooms and need better cleaning maintenance - daily cleaning was done when requested
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We'd definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Satisfactory but nothing special

The Good: Clean and well presented room. Fridge on and cold. Easy check in and check out. Well laid out rooms. Good location in city The Not So Good: Air con turned off middle of the night. Bed too soft and dipped in the middle, felt like I was sleeping in a hammock. No lights on when we arrived, room was dark and very un-inviting. No minibar, no views and very simple, ‘no-frills’ facilities
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Good location and very quiet but… Grout in shower needed a good clean, room was dark no natural light, vote was a concrete wall, air con wasn’t very effective and lifts were very slow and unreliable
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, room comfort
Nice hotel in the heart of the city. Travelling with a friend and although they couldn't provide a room with twin beds as they were fully booked, they provided a very comfy roll out bed at no extra cost. Friendly and helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Room comfort
Was disappointed with servicing of room. Was told not provided unless requested, so requested but one towel and 2 teabags left. No rubbish removal or bed made
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms were very big and had everything you’d need to stay for a few days or even longer
Stayed 2 nights in Dec 2024

8/10 Good

Garth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, room comfort

Great stay again

Have stayed here many times now & has become our favourite hotel in Melbourne. Easy parking, very friendly staff and an amazing location
Stayed 3 nights in Dec 2024