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Imagine Marco

4.0 star property

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Outdoor pool
55-inch flat-screen TV with digital channels, TV
Outdoor pool
Outdoor pool
Executive Two Bedroom Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Barbecue grill
  • Gym
  • Washer
  • Outdoor space

Explore the area

Map
42-48 Balston Street, Southbank, VIC, 3009
  • Crown Casino
    ‪12 min walk‬
  • Marvel Stadium
    ‪3 min drive‬
  • Melbourne Central
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Junior Sky Apartment

Two Bedroom Junior Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Sky Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Junior Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Junior Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment - Unserviced

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Sky Apartment

One Bedroom Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

One Bedroom Sky Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Executive Two Bedroom Apartment

  • 9 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Sky Apartment

Two Bedroom Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Two Bedroom Sky Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment - Unserviced

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Two Bedroom Sky Apartment

Executive Two Bedroom Sky Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Executive Two Bedroom Sky Apartment

  • 97 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment - Unserviced

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Executive Sky Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Junior Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Junior Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Junior Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Junior Sky Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Executive Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Executive Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom Sky Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Sky Apartment

In-room safe, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Sky Apartment

  • Sleeps 4
  • 2 Queen Beds

Similar properties

In-room safe, desk, blackout curtains, soundproofing

WRAP on Southbank

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, (2684)
The price is €127
for 1 room
includes taxes & fees
20 Apr - 21 Apr
WRAP on Southbank

About this property

Imagine Marco

Aparthotel with a fitness centre, near Crown Casino
Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Imagine Marco offers 176 accommodations with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
The clean apartments at Imagine Marco get high marks from our customers. During your stay, you're just a quick walk from Southbank Promenade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a gym. Built in 2016, this upmarket aparthotel has 176 apartments over 39 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Crown Casino and a 2-minute drive from SEA LIFE Melbourne
Imagine Marco offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Imagine Marco.

This 4-star Melbourne aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 176 units
  • 2 buildings
  • 39 floors
  • Built in 2016
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card on the date of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Imagine Marco Apartment Southbank
Imagine Marco Apartment
Imagine Marco Southbank
Imagine Marco Southbank
Imagine Marco Aparthotel
Imagine Marco Aparthotel Southbank

Imagine Marco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 904 out of 1812 reviews
Rating 8 - Good. 586 out of 1812 reviews
Rating 6 - Okay. 205 out of 1812 reviews
Rating 4 - Poor. 67 out of 1812 reviews
Rating 2 - Terrible. 50 out of 1812 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

William

Disliked: Cleanliness
There was a build up of food grime on the kitchen tap, the sink was not clean, the crockery was dirty, the microwave could not be easily used because it is tucked away behind the cooktop, the bed mattress was so worn, it sagged into the middle and worst of all, the hotel is positioned directly next to one of Melbourne’s busiest freeways - no window or external door is double-insulated resulting in extraordinary traffic noise. I will never stay again nor will I recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location being across from Woolworths and BWS. Great price and view for New Year’s Eve. Only and I mean only downside of this hotel being no parking and street parking only having a 3 hour meter.
Stayed 2 nights in Dec 2024

8/10 Good

Humphrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location of the hotel is convenient. There are public transportation nearby or walk to downtown is 15 mins. There are grocery store and restaurants nearby.
Stayed 5 nights in Dec 2024

8/10 Good

Eden

Stayed 1 night in Dec 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Amenities, property conditions & facilities
Our first room had a very noisy ventilation fan. We moved to a second room which resolved the fan problem. Very nice room although let down by not being very clean. Hair on the toilet and oil splatters over the overhead cupboards in the kitchen. No soap in the shower dispenser and the shampoo dispenser broken. Things were quickly attended to when raised. Very nice hotel overall, just let down by the cleaning. The pool and bbq area was excellent.
Stayed 2 nights in Dec 2024

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 3 nights in Oct 2024

8/10 Good

Jane

Travelled with family
Liked: Amenities
Emmanuel was very good
Stayed 8 nights in Nov 2024

6/10 Okay

Jacqueline Lee

Travelled with partner
Liked: Amenities
This apartment is a bit of a mixed bag. Great location with proximity to Southbank, and terrific views from the 33rd floor Apartment has a balcony but no outdoor furniture. It could also have been cleaner - baked on grime around the gas cooktop burners, and a dried food spill on the arm of the leather couch in the living room. Fridge, microwave and rest of apartment was fine though. Kitchen layout is awkward with microwave in a bench recess that means the door only half opens before jamming against the side of the cooktop. Annoying and also dangerous for getting hot things out. Good and effective AC, but it made a high pitched whine that was annoying. Bedroom was a real squeeze, with not enough room at the foot of the bed to get past without bumping into the wall mounted tv, and the bed was uncomfortably soft. Good pillows though. Bathroom was clean and functional, but I don't recommend the clothes washer/dryer for drying items eg towels if you need them any time soon. 3 hours to dry 4 towels. Pool area was lovely but no towels available there, and very limited seating. Pool is quite small too - a lap pool that is 1.2m deep all along, and really only wide enough for 1-2 people to swim in at a time and no place to sit in the water or pool enclosure itself, so not really suitable for anyone with young kids. Overall it wasn't bad for a few days and nights and the location is great, but will probably look for something better next time we go to Melbourne.
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, room comfort
Nice apartment-hotel, would stay again
Convenient location for supermarket and 600m to Southbank riverside. Nice apartment-hotel room, with good views of the Bay and Albert Park from the 30th floor. Would definitely stay again. Grateful to the lady at check-in who sorted my room for me when the first one wasn't quite what I thought I'd booked. Didn't use the pool but it looked good. Gym looked okay.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert Edward

Liked: Cleanliness, amenities, property conditions & facilities
Close to the city
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
A great place to stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Toni

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I never stay there again They charge me for towels 8$ each towel I been everywhere in the world Thats the first time in my life someone charge me for towels Please be careful guys they are money hungry people
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Position of this hotel was really good, check-in fast and easy. Everything was good execpt the condition of cleaness. The room, kitchen and living room was terrible dusty during and before our stay. The housekeeper was terrible because when they came they just made the top part of the bed and nothing else. When we arrived we found the underwear in the balcony, so it’s meaning that probably the housekeeper didn’t made a room before the next host. Hopfully cleaner get improve in future because the rest was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

PAOLINA

Liked: Cleanliness, property conditions & facilities
I would recommend to stay at imagine Marco the staff were friendly & professional & helpful & clean. The only downfall is they don’t have a car park
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Booked through lastminute.com.au and told upon arrival that the room i had booked was sold out ( sky high room lvl 20 ) and was given a room on level 13 and told that it was my fault for not booking direct through the hotel so they were unwilling to help resolve the issue but i was assured i would love the view from my room.. my view was of the entrance to the burnley tunnel so that was disappointing to say the least but otherwise my stay was pleasant, quiet and uninterrupted.
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great view of the bay, spotlessly clean. All facilities working and well positioned. We had everything we needed
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
I was a bit concerned re the negative reviews I read after booking, however nothing to worry about at all. Great helpful staff, clean room, comfy bed, fabulous water pressure in shower, double glazed windows so lovely & quiet. Highly recommend & happy to stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities
Stayed 21 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
We loved the sky high room and the city view. Very modern facility
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Walking distance to Crown
Stayed 3 nights in Sep 2024

6/10 Okay

Victoria

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
It was alright if you’re looking for a modest stay. The low ratings are due to ceiling painting coming off (a lot) in the shower and the hallway smelling bad (a lot). The rest was fine
Stayed 5 nights in Sep 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness
The pool was closed for maintenance and this was not disclosed prior to checking in, not was any compensation offered. Of course this is our of hotel management control but was a main feature of consideration in choosing this hotel so we were very disappointed that not into was it inaccessible but staff were unable to give an estimate of when it might be open again. It was closed for the duration of our stay. We also noticed that there were noisy drafts in our room due, we think, to window seal being inadequate. Other than that it was a nice apartment, nicely cleaned and maintained. Staff were friendly.
Stayed 4 nights in Sep 2024