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Mercure Melbourne Therry Street

4.0 star property

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Photo gallery for Mercure Melbourne Therry Street

View from property
Exterior
Privilege, Studio, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains
Studio, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
43 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪4 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Studio, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Studio, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Studio, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Melbourne Therry Street

Hotel with a 24-hour front desk, a quick walk to Queen Victoria Market
Along with a business centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Mercure Melbourne Therry Street offers 80 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with pay-per-view films. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Melbourne Therry Street. During your stay, you're just a quick walk from Queen Victoria Market. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Queen Victoria Market and 5 minutes on foot from Melbourne Central
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Melbourne Therry Street.

This 4-star Melbourne hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mercure Melbourne Therry Street
Mercure Therry Street
Mercure Therry Street Hotel
Mercure Therry Street Hotel Melbourne
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry Street Melbourne
Mercure Melbourne Therry Street Hotel Melbourne

Mercure Melbourne Therry Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 458 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue as a group was due to the dining room being out of service there was not a communal area to sit and chat as a group on site, otherwise enjoyed our stay.
Stayed 3 nights in Jan 2025

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dingy, but quite functional. Good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to city centre, trams nearby. No street noise
Stayed 5 nights in Jan 2025

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service
Very central
Stayed 5 nights in Jan 2025

10/10 Excellent

Adi Alesi

Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stay was great. Nice and quiet which I loved. House keeping was great! they went above and beyond servicing my needs :)
Stayed 4 nights in Dec 2024

6/10 Okay

Dylan

Liked: Staff & service
Check in lady was lovely and really helpful. Rooms in need of a refurbish but overall ok
Stayed 2 nights in Nov 2024

2/10 Terrible

Gildas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my worst hotel experience so far. After checking in (for 4 days) and getting to my room, I came back down to let the hotel receptionist there was a horrible sewer gas smell in my room. His answer “sorry, we are fully booked for the next two days”. I figured the smell was coming from the bathroom, so I had to brace myself each time I went in there. The rest of the time I had the bathroom door closed (it helped a lot). I’ve requested a room change on day 2, but got the exact same answer. I definitely do not recommend this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Maiya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good location, friendly staff, clean and comfortably sized rooms :)
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fujifilm
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandro

Stayed 1 night in Sep 2024

10/10 Excellent

Shiela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and near many POI. Good staff service.
Stayed 2 nights in Aug 2024

4/10 Poor

Glenn

Business traveller, Travelled with partner
Liked: Staff & service
I was taught "If you've nothing nice to say, don't say it!"
Stayed 2 nights in Jul 2024

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, fantastic location. Cooking facilities gives options, but heaps of dining choices close by. Great transport links. A lick of paint wouldnt hurt. Iverall highly recommend
Stayed 6 nights in Jul 2024

8/10 Good

Junjun, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Michael, Honolulu

Liked: Cleanliness, staff & service
Pretty good room but essentially no hotel lobby. The hotel is basic and functional and fine.
Stayed 6 nights in May 2024

10/10 Excellent

Adriana

Stayed 2 nights in Apr 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent staff
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 5 nights in Apr 2024

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service
Staff were very friendly and helpful. Room was clean though the couch looked a bit rough and carpet looked like it needed a deep clean. Bathroom and shower were excellent. Kitchen was good. TV was an big issue for me. It wouldn't connect to a channel until I had to switch the mains power off to the room and back on again to get it to connect (I did this as per concierge advice), sometimes I had to run through this process 2-3 times before I got a a channel. When I say A channel, that's what I meant, I only had a choice of one channel. On top of that, my friend is registered deaf, she can hear with special hearing aids but likes the text on when watching TV and even that didn't work, so that aspect dampened an otherwise good experience.
Stayed 3 nights in Mar 2024

8/10 Good

Wayuphat, Saraphi

Travelled with partner
The cleaner didn't change the blankets once the room was arranged.
Stayed 6 nights in Mar 2024

8/10 Good

Simone

Stayed 6 nights in Feb 2024

6/10 Okay

Yoko

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bathroom/toilet is clean
Stayed 4 nights in Feb 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful reception staff. A lovely stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Winney and other staff were superb
Stayed 16 nights in Jan 2024