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HOTEL NO

3.5 star property

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Photo gallery for HOTEL NO

Exterior detail
Exterior detail
Airstream + Benefits | Premium bedding, free minibar, blackout curtains, free WiFi
Terrace/patio
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
388 Flinders Lane, Melbourne, VIC, 3000
  • Collins Street
    ‪2 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Melbourne Central
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Airstream

Terrace/patio

Airstream

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Airstream

Premium bedding, free minibar, blackout curtains, free WiFi

Airstream

  • Sleeps 2
  • 1 Double Bed

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About this property

HOTEL NO

Hotel with free valet parking, steps from Collins Street
A rooftop terrace, free valet parking and free Wi-Fi in public areas are available at this smoke-free hotel.
HOTEL NO offers 6 accommodations with iPads and iPod docking stations. Rooms open to furnished patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room coffee/tea makers and free minibar items.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at HOTEL NO, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas and free valet parking, plus a rooftop terrace.
  • Free WiFi
  • Free valet parking and self-parking
  • Amenities include a rooftop terrace and a terrace
  • Steps from Collins Street and 11 minutes on foot from Melbourne Convention and Exhibition Centre
HOTEL NO offers its guests a rooftop terrace. WiFi is free in public spaces. Self parking and valet parking are free.

This 3.5-star Melbourne hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPad
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges AUD 1.2 for credit card payments
There is no front desk at this property
Guests will receive smart lock details
For any questions, please contact the property using the information on the booking confirmation
Please note: This property comprises several airstream trailers located on the roof of a car park.
Guests should be aware that they must download an app on their smartphone in order to access their guestroom. An E-key will be sent to the guest on the morning of their check-in date.

Access methods

Smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of AUD 1.2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive smart lock details. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger aren't allowed at this property.

Property is also known as

NOTEL Not Hotel Melbourne
NOTEL Not Melbourne
NOTEL Hotel Melbourne
NOTEL Hotel
NOTEL Melbourne
Hotel NOTEL Melbourne
Melbourne NOTEL Hotel
Hotel NOTEL
NOTEL Not A Hotel
NOTEL
HOTEL NO Hotel
HOTEL NO Melbourne
HOTEL NO Hotel Melbourne

HOTEL NO Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

IAN

Stayed 1 night in Nov 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The instructions for keys and car retrieval was not very clear and we got very frustrated. A key box at the top of the stairs , a key box in the car park. A little testy .
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Angela

Stayed 1 night in Aug 2022

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Tara was so helpful and lovely. Great location. The trailer was quite basic and needed a good airing. Unfortunately it didn’t meet our expectations and we left after a night. This is no reflection at all on the staff, who were excellent.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, love the concept and possibilities. It was a cold night and the airstream left a little warmth to be desired, but overall, I’d give it 4/5 rating.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Bad feedback is the result of unmet expectations

Minibar included, but no chocolate. Make the chips smaller and include at least 2 small chocolates. Bed, pillows, blanket all good. But difficult getting on the bed. Please add a step to make it easier to get on the bed. Please add light switches near the bed. Some foldable wall hooks for hanging clothes would be useful too. No physical keys – but (Bluetooth key) was unreliable at the start. We were given a key but it never worked. Understand you are trying to be different but should not trade off convenience. Keypad entry might be a good compromise. Nice freebies, coffee downstairs good, please make it a bigger cup and a double-walled one (is good for hot drinks) esp. we need to use the other hand for unlocking doors. Better yet, provide a small basket for carrying all breakfast stuff from café downstairs. IPAD and Netflix access good. More cushions needed to make sitting and watching more comfortable. Bathroom nice and clean, water pressure good. But drainage in sink and shower areas bad. No hair dryer, no tissue box, they’re commonly provided. Shampoo/conditioner blocks were unique but only 1 soap ¼ the size of shampoo. With Covid, antibacterial soap is best. Mystery check-in/etc may need to be ‘re-designed’. I helped guests in 2 other airstreams and cleaner helped us when we arrived. Maybe give more hints about this mystery so your customers look forward to it as a real adventure cos it’s no fun for everyone if you have to explain it after the frustration.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

I didn’t receive my key and did not stay at the hotel
Stayed 1 night in Dec 2020

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

retro and cool.

The Notel is amazing loved the retro and cool environment would love to go back with group of friends.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that everything was all inclusive. Little extras that standard hotels don’t have on offer e.g the speaker, iPad, bottomless coffee, free mini golf and games arcade. Truly a unique experience
Stayed 1 night in Feb 2020

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis in the middle of Melbourne

Spent an amazing night at The Notel. It was an adventure to just get access to the roof top. But it was worth it. So want to make another visit soon, next time we will book the van with the spa.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome space and the facilities were great. Location is so central and the roof top is cool.
Stayed 1 night in Dec 2019

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing overnight experience

Amazing experience, the rooftop was lovely and well set up with games and delish snacks provided in the mini bar. All of the facilities are immaculate, it felt as though we were the first guests to stay!
Stayed 1 night in Dec 2019

10/10 Excellent

Darren, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool space, clean and comfortable. Great being in the city but staying in something a little different. Nice everything in the mini bar is included 👌
Stayed 1 night in Oct 2018

4/10 Poor

Chris, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bizarre, but better than sleeping on the street

I'm probably the wrong demographic - this was hip, funky or whatever words are used nowadays, but basically an oversized caravan on top of a carpark in Melbourne's CBD. Access through a hole in the wall coffee shop, then up two flights of fire stairs with garishly painted pink walls. Expensive for what it was, but the complimentary mini bar was a nice touch.
Stayed 2 nights in Feb 2018