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Novotel Melbourne South Wharf

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Melbourne South Wharf

Aerial view
Suite, 1 Bedroom, City View | Pillow-top beds, in-room safe, desk, laptop workspace
Standard Room, 1 Queen Bed | Television
Pillow-top beds, in-room safe, desk, laptop workspace
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
7 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    1 min walk
  • DFO South Wharf
    1 min walk
  • Crown Casino
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    23 min drive

Room options

View all photos for Superior Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 25 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds

  • 25 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 25 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Pan Pacific Melbourne
Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (1002)
The price is €213
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Pan Pacific Melbourne

About this property

Novotel Melbourne South Wharf

Riverside hotel connected to the convention centre in Melbourne with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Melbourne South Wharf offers 347 air-conditioned accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around Novotel Melbourne South Wharf. During your stay, you'll be connected to the convention centre and just a quick walk from Crown Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at MR. Carpano Dining & Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the value of their stay
  • Steps from Melbourne Convention and Exhibition Centre and DFO South Wharf
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Novotel Melbourne South Wharf. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
MR. Carpano Dining & Bar – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Allora-Espresso + Dessert – On-site café. Open daily.
Mr Capano Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Korean, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Allora-Espresso + Dessert
  • Mr Capano Bar
  • MR. Carpano Dining & Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 per person
  • Self-parking fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Breakfast fees apply only to guests age 12 and older.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Melbourne South Wharf Hotel
Novotel Melbourne Wharf Hotel
Novotel Melbourne Wharf Wharf
Novotel Melbourne South Wharf Hotel
Novotel Melbourne South Wharf South Wharf
Novotel Melbourne South Wharf Hotel South Wharf

Novotel Melbourne South Wharf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
What a wonderful place to stay, Easy check in with professional and friendly staff. Buffet breakfast was delicious and worth the money. The room was tidy with all the amenities needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2024

6/10 Okay

Kenichi

Travelled with family and small children
Disliked: Staff & service
必要最低限のサービスが提供される感じです。イメージよりも上回ったサービスは冷蔵庫に子供用の牛乳が入っていたくらいでしょうか。 クローゼットの中の金庫が使えなかったので対応をお願いしたらすごく嫌な感じで結局来てくれず。 ルームクリーニングも大体何かが足りてないか忘れています。コップが片付いていなかったり、リネンの補充が人数分なかったり、なぜかベッドメイク後に枕を戻し忘れていたり。 コンベンションセンターと繋がっているためビジネスマン向けなのでファミリーフレンドリーではないのはまあしょうがないかなという感じですが、あまり満足感はありませんでした。 DFOというショッピングモールもついていますが、結構ガラの悪い人しかいない感じなので、雰囲気の良さを求めるなら微妙かもしれません。
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for Convention Cnt and Casino
Stayed 2 nights in Aug 2024

10/10 Excellent

Chloe

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience was great. The staff were amazing. Breakfast was handy and smooth running. My only pain point was that my ‘king’ bed was two single pushed together which meant sleeping in the middle of the king bed wasn’t what I was expecting I paid for…
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was below average
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Just a really nice play to stay when you are enjoying life at that end of the city.
Stayed 1 night in Aug 2024

8/10 Good

RAJEEV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay at Novotel south wharf. The staff were very helpful and friendly and the buffet breakfast was amazing! Thank you
Stayed 1 night in Jul 2024

8/10 Good

Alfred

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was quite expensive , considering clients use the hotel for the weekend , other than that parking was convenient .
Stayed 2 nights in Jul 2024

10/10 Excellent

chan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It's a good hotel. Been staying here a few times during my visit as it is next to the venue where I work
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew Harry

Liked: Property conditions & facilities
Was easy to get too very clean and safe close to everything food was awesome
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael Angelo

Stayed 2 nights in Jul 2024

10/10 Excellent

Suellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to everything
Literally 20 steps to The Lume, and 50 to the DFO and South Wharf restaurants.
Stayed 1 night in Jul 2024

8/10 Good

Scott

Stayed 2 nights in Jun 2024

10/10 Excellent

Gaynore Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Sarmuhabat

Liked: Property conditions & facilities
Disliked: Staff & service
Temperature in the room was sweltering hot. Controller wouldn’t work. Reception was so unapologetic about it. We stay in Novotel every time we visit Melbourne. We pay for the parking at the hotel reception. This time staff refused to help with the parking as well. We end up paying $98 for overnight parking.
Stayed 1 night in Jul 2024

8/10 Good

Tom

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant service was good, however the manager guy needs to empower his staff to do their jobs independently to improve efficiency. Every time a meal came out with a member of his staff he would intercept and deliver to the tables...
Stayed 5 nights in Jun 2024

8/10 Good

stewart

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great view nice comfortable dark rooms got a fair bit of nose from traffic and corridors but overall pretty good
Stayed 1 night in Jun 2024

10/10 Excellent

Yvette

Stayed 1 night in Jun 2024