See all properties

Quest On William

4.5 star property

Choose dates to view prices

Photo gallery for Quest On William

Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Front of property – evening/night
Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Executive One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Dryer
  • Room service
  • Kitchen
  • Parking available
  • Gym

Explore the area

Map
172 William Street, Melbourne, VIC, 3000
  • Collins Street
    ‪4 min walk‬
  • Melbourne Central
    ‪9 min walk‬
  • Crown Casino
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Studio Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Three Bedroom Apartment

  • 132 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Single Beds

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Deluxe Two Bedroom Apartment

  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Executive Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Studio

Desk, soundproofing, iron/ironing board, free WiFi

Studio

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Executive Suite

  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

Similar properties

3 Bedroom Bayview Penthouse | In-room safe, soundproofing, iron/ironing board, cots/infant beds

Meriton Suites Melbourne

  • Pool
  • Hot tub
  • Kitchen
  • Washer
4.8 out of 5, Exceptional, (592)
The price is €157
for 1 room
includes taxes & fees
17 May - 18 May
Meriton Suites Melbourne

About this property

Quest On William

Aparthotel with a fitness centre, a short walk to Collins Street
Along with a fitness centre, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and express check-in are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Limited housekeeping is available.
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest On William. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus a gym and dry cleaning service. Built in 1997, this luxury aparthotel has 68 apartments over 14 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Collins Street and 9 minutes on foot from Melbourne Central
Quest On William offers its guests a fitness centre, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 861 square feet (80 square metres) and includes conference space. Public spaces have free WiFi. The business-friendly Quest On William also features dry cleaning/laundry services, express check-in, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Thai, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered parking on site (AUD 50 per night)
  • Limited on-site parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 68 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Quest On William Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1074 reviews
Rating 8 - Good. 407 out of 1074 reviews
Rating 6 - Okay. 129 out of 1074 reviews
Rating 4 - Poor. 43 out of 1074 reviews
Rating 2 - Terrible. 27 out of 1074 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anusha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the CBD. This property is an apartment hotel, so it was functional. We specifically like the kitchen and laundry facilities. One downside is that, they don't take an international credit card for deposit, so you need to pay in Australian cash. Another issue we faced was that there's no room service, so we had to go in person to the front desk in order to get extra coffee, etc. Location is unbeatable and walkable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Johanne

Liked: Cleanliness, amenities, property conditions & facilities
Spacious suite, we had a corner unit, very comfortable, everything we needed. Like home. The gym was located in a small space, no windows. The front desk staff was friendly and helpful. I would stay there again.
Stayed 5 nights in Jan 2025

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception desk was not always staffed in the hours advertised which was inconvenient.
Stayed 4 nights in Dec 2024

8/10 Good

Vikki

Liked: Cleanliness

Central

Lovely central accommodation with good shopping and pubs and restaurants all within walking distance. Room was a bit noisy from traffic on William Street and the aircon seemed not to work too well. Otherwise good self contained accommodation with everything needed for a good holiday.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Family friendly.
Stayed 1 night in Dec 2024

8/10 Good

Yee Chiung, Hamilton

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Raelene

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ann, Sydney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic.Nothing was a bother .Enjoyed our stay immensely.
Stayed 2 nights in Nov 2024

8/10 Good

Lillian

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Michaela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Liked: Cleanliness

Trip to concert at Marvel Stadium

The hotel is in an excellent location for our trip to Pearl jam at Marvel Stadium, and the room was very good with excellent facilities and the shower was great. The only downside was the noise. Our room was the tram side of the building and it was quite loud, and for some reason the plumbing is also very loud in the building. Overall we would stay again but request a room away from the William Street side of the building.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024

8/10 Good

Lillian

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Lillian

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephen, Sydney

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, room comfort

Surprise package

Customer service was outstanding Our room was extremely clean
Stayed 1 night in Oct 2024

6/10 Okay

Kassandra

Travelled with group
Stayed 2 nights in Oct 2024

8/10 Good

Indiana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Meyer

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, very clean & comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Danae

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Travelled with partner
The property is tired and needs some TLC. Good location with Tram station across the road and easy walking to dining and shopping options.
Stayed 3 nights in Aug 2024

2/10 Terrible

Damon

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A nice room in a convenient location. Only let down was a smoker next door in a residential apartment that was part of the building.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly & helpful. Great location, we walked most places we visited.
Stayed 4 nights in Jul 2024