Holiday Inn Dandenong by IHG

4.0 star property

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Breakfast, lunch, dinner served; local cuisine
Meeting facility
In-room safe, individually furnished, desk, laptop workspace
Property amenity
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
50-52 McCrae Street, Dandenong, VIC, 3175
  • Dandenong Market
    ‪9 min walk‬
  • Dandenong Basketball Stadium
    ‪4 min drive‬
  • Sandown Racecourse
    ‪10 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪50 min drive‬

Room options

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Dandenong by IHG

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Holiday Inn Dandenong by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Dandenong by IHG. During your stay, you're just a quick walk from Dandenong Plaza. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy a bite to eat at Coffee Bar Cafe, a café that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Dandenong Plaza and 4 minutes on foot from Drum Theatre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The business-friendly Holiday Inn Dandenong by IHG also features a fitness centre, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Coffee Bar Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured parking on site (AUD 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 22 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Bar Cafe

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 22 to 32 for adults and AUD 0 to 0 for children
  • Secured self-parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Encore Dandenong
Encore Ramada Dandenong
Ramada Dandenong
Ramada Encore Dandenong
Ramada Encore Hotel Dandenong
Ramada Encore Dandenong Hotel
Ramada Encore Dandenong
Dandenong By Ihg Dandenong
Holiday Inn Dandenong by IHG Hotel
Holiday Inn Dandenong an IHG Hotel
Holiday Inn Dandenong by IHG Dandenong
Holiday Inn Dandenong by IHG Hotel Dandenong

Holiday Inn Dandenong by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 103 reviews
Rating 8 - Good. 30 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly, food was very good, room was very good for price. Would book again when in the area!
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in Dandenong
A wonderful experience from the warm welcome on late check-in to the great advice on the local area and its characters. Comfortable bed with pillow menu and all the facilities you need to enjoy a restful stay. Parking was easy in the council car park next door. The locals are on the questionable side but security and guest safety seems to be a priority.
Stayed 4 nights in Dec 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service, Great food, Clean room, Comfortable Bed!
Stayed 3 nights in Dec 2024

8/10 Good

Simon, Morayfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very average area, will still stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Trent

Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of town opposite the mall so that’s handy Easy to park at the hotel then drive away
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr.M. Fuad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience. The team at the front desk was the best I have seen for a while. Paul (sorry don't know his surname) stood out owing to his excellent communication and customer care skills. He should be treated as an asset to the organisation and asked to teach such skills at other venues too. Room was good too but a little suggestion regarding sliding doors, not the best as they always cause a little noise and slide open while in the middle of you busy doing some really important stuff!! Will plan to stay again soon. Thanks.
Stayed 1 night in Nov 2024

8/10 Good

Penelope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Trent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine, Logan Village

Business traveller
Nice, clean and modern. Good location if have to stay in Dandenong
Stayed 1 night in Oct 2024

8/10 Good

Trent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ebony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms all need openable windows or a balcony
Stayed 2 nights in Oct 2024

8/10 Good

KYUNG WON

Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The Holiday Inn was a lovely hotel and the staff were really helpful especially in assisting us changing our room due to the view of Westfields. Unfortunately we did feel unsafe once we were outside the hotel, especially in Westfields opposite the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing and the room was up to date. Bed was extremely comfortable. Parking was super easy to access as well
Stayed 1 night in Sep 2024

10/10 Excellent

Semisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible and very convenient to other facilities and shopping centers.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, easy to get in and out. Not an area you would walk from place to place, but the carpark is safe. Restaurant in the hotel, which offers room service as well so no need to go out. Has a good gym too, new equipment and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful, and very accommodating when our needs changed to add an extra night in a different room type for my wife. The area out the front is a bit rough, with the bus stop and the shopping complex attracting a few rough individuals who yelled obscenities at my wife as she crossed the road on the second night. Otherwise, there was nothing to complain about. The access to free parking is a big bonus when staying here. Most places expect to charge you $20 or more per night!
Stayed 1 night in Aug 2024

10/10 Excellent

Keiron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals were pretty standard and took around 45 minutes to come to our table … only having two tables in the restaurant is No Excuse for the delay, especially when you have 2 kids .. Second night we had Room Service and it took over an hour for our meals again to arrive. One more thing, please install Normal Smart TV’s with Netflix or Stan or Normal Commercials Tv, since the antenna wasn’t working .. and you need to have Chromecast … Apart from that all was good !!
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon, Morayfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, always stay here on business, nice restaurant for dinner and breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean but the heating and cooling was Not working properly the room got to hot and the air con didn’t work! Staff were rude and weren't friendly at all. Worst experience I’ve ever had.
Stayed 3 nights in May 2024