Seasons Heritage Melbourne

3.0 star property

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Photo gallery for Seasons Heritage Melbourne

Heritage Suite | In-room safe, free WiFi, bed sheets
Garden
Heritage Suite | In-room safe, free WiFi, bed sheets
Interior entrance
Standard Room | In-room safe, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
572 St Kilda Road, Melbourne, VIC, 3004
  • St Kilda Road
    ‪2 min walk‬
  • Alfred Hospital
    ‪10 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Economy Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe One Bedroom Apartment

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Seasons Heritage Melbourne

Family-friendly hotel in Melbourne with a fitness centre
Along with a fitness centre, this smoke-free hotel has a conference centre and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Seasons Heritage Melbourne offers 30 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Seasons Heritage Melbourne. During your stay, you're just a quick walk from St Kilda Road. Enjoy features like free WiFi in public areas, plus a gym and a conference centre.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from St Kilda Road and 10 minutes on foot from Alfred Hospital
Seasons Heritage Melbourne offers its guests a fitness centre, multilingual staff, and laundry facilities. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. Public spaces have free WiFi. The family-friendly Seasons Heritage Melbourne also features dry cleaning/laundry services, a front desk safe, and a lift. For a fee, parking is available.

This 3-star Melbourne hotel is smoke free.

Languages

Chinese (Mandarin), English, French, Hindi, Indonesian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heritage Melbourne
Heritage Seasons
Heritage Seasons Melbourne
Melbourne Seasons Heritage
Seasons Heritage
Seasons Heritage Hotel
Seasons Heritage Hotel Melbourne
Seasons Heritage Melbourne
Seasons Melbourne
Seasons Melbourne Heritage
Seasons Heritage Melbourne Hotel Melbourne
Seasons Heritage Melbourne Hotel
Seasons Heritage Melbourne Hotel
Seasons Heritage Melbourne Melbourne
Seasons Heritage Melbourne Hotel Melbourne

Seasons Heritage Melbourne Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 237 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 217 out of 1004 reviews
Rating 4 - Poor. 146 out of 1004 reviews
Rating 2 - Terrible. 87 out of 1004 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Nyree

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No comment, room was basic limited ventilation... hotel took a $200 holding fee and still not yet returned to my account
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Disliked: Staff & service, amenities, property conditions & facilities
The room is very small. There is no AC in the room, you only get an electric fan. There was only 1 spoon in the cutlery drawer. Questionable characters hang around the streets near the property which makes it feel unsafe as anyone could easily follow you in and there is no one at reception at night as reception is not 24/7, you need to call a number you need assistance.
Stayed 1 night in Dec 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service
We have stayed here a few times, good location, easy parking around the area. Much cleaner this time, but the mattress definitely need an upgrade.
Stayed 2 nights in Dec 2024

4/10 Poor

Debbie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The motel was a beautiful place close to everything unfortunately the facility in the room were dirty. I found medication under my bed. The check-in lady was very rude. There was a fire alarm on our first night. There I was seven floors up with an injury and had to come down seven flights of stairs. No one told us when we could go back inside as we still stood outside waiting.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and easy parking, room was excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good for a quick stay, staff were great and room was clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place. Situated in close proximity to the tram service, which takes you directly to the city centre or other routes.
Stayed 7 nights in Nov 2024

8/10 Good

megan

Stayed 3 nights in Nov 2024

4/10 Poor

Kristine

Disliked: Cleanliness, property conditions & facilities
Good location and convenient transportation
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
Fine for a short stay, bed a bit old/worn out and no housekeeping any day. Plenty of cafes nearby and a tram stop straight outside only 15 minutes to central
Stayed 4 nights in Nov 2024

6/10 Okay

Richard

The basic rooms at the seasons have no frills and are bare essential accommodations. Neat and clean but expect nothing more than that.
Stayed 1 night in Nov 2024

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
After a 4 hour drive we weren’t proactive in complaining about the state of the rooms - we just wanted a shower and to rest. My room was so hot! The wall air conditioner didn’t work but there was a fan - ineffective in cooling the room on a 36 degree day. My colleagues room stank of cat piss! She wasn’t sure if she was imagining it… i went to her room this morning and was gagging on the stench in her room!! I have phoned the hotel this morning and left a message and again tonight but the call went to voicemail both times. Parking was convenient - complete with car lift - and very reasonable at $20 per night. If rooms didn’t stink or were cool this would be a very different review as amenities were very good. My room had a fabulous view across Albert Park Lake to the bay and pretty lights at night. Beds were comfortable, linen clean and units well appointed. These rooms should never have been leased in their condition 😡
Stayed 1 night in Nov 2024

8/10 Good

Bharat Raj

Stayed 2 nights in Oct 2024

6/10 Okay

Winifred

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
A quiet and nice areas. But the condition of the hotel room is not up to standard.
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Travelled with family
Liked: Staff & service
Was pleasantly surprised with the flexibility when our flight was delayed and we arrived after reception closed. Property is looking a bit worn, but beds were comfortable.
Stayed 2 nights in Nov 2024

4/10 Poor

Warren

Business traveller
Disliked: Amenities, property conditions & facilities
Carpet dirty/stained, one small spoon, no cups/ mugs, no knob on temperature control on fridge, iced food that was put in fridge.
Stayed 2 nights in Nov 2024

8/10 Good

Paige

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Travelled with group
Liked: Staff & service, amenities
Nothing really. Short tram ride to St Kilda beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Efren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and absolutely loved my stay. Apartment was spacious, and had a great view. Kitchen and bathroom were clean. I like the dramatic lighting from the reception (old building) to the lifts.Transport to the city is just adjacent to the hotel. Cheerful and helpful staff. Will definitely stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Leanne

Liked: Cleanliness
Okay for an overnight stay
Parking was good and cheap for city stay, I had booked queen bed, room only had double, so was upgraded to king bed. Room lacked utensils/cutlery, no tissues, Bedside table only on one side of bed. Hallways were in need of upgrade
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Great location, spacious room, aircon good. Bed - below par, could feel springs. Water pressure in shower was low.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Steve

Oo
Stayed 2 nights in Nov 2024

6/10 Okay

Kristine

Convenient location. Shower needs fixing, blinds broken and needs cleaning
Stayed 2 nights in Oct 2024