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Melbourne City Apartments - Mason

3.5 star property

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Deluxe Apartment, 2 Bedrooms | Living area | Flat-screen TV
Exterior
Full-sized fridge, microwave, oven, stovetop
Executive Apartment, 2 Bedrooms | Balcony
Deluxe Apartment, 2 Bedrooms | Individually decorated, individually furnished, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
304-310 Lygon Street, Brunswick East, VIC, 3057
  • University of Melbourne
    ‪4 min drive‬
  • Melbourne Zoo
    ‪5 min drive‬
  • Melbourne Central
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living room | Flat-screen TV

Executive Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Individually decorated, individually furnished, laptop workspace

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Apartment, 1 Bedroom

Individually decorated, individually furnished, laptop workspace

Premier Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Melbourne City Apartments - Mason

Apartment in Melbourne
This smoke-free apartment features a lift. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Air-conditioned accommodation at Melbourne City Apartments - Mason offers washers/dryers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

This Melbourne apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

During your stay at Melbourne City Apartments - Mason, you'll be close to Queen Victoria Market. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Amenities include a lift
  • Just a 4-minute drive from University of Melbourne and 6 minutes from Queen Victoria Market
Melbourne City Apartments - Mason offers its guests a lift. The front desk is open around the clock.

This 3.5-star Melbourne apartment is smoke free.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival.

Property is also known as

Serviced Apartments Melbourne Mason
Melbourne City Apartments - Mason Apartment
Melbourne City Apartments - Mason Brunswick East
Melbourne City Apartments - Mason Apartment Brunswick East

Melbourne City Apartments - Mason Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 25 reviews
Rating 8 - Good. 13 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice welcome

We were warmly greeted on arrival. The only downside was we were given just one key to the apartment which meant both my husband and I had to leave and return at the same time or one of us would be locked out.
Stayed 3 nights in Mar 2020

10/10 Excellent

Kiah, Frankston South

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the perfect location for what we needed. Our apartment was clean, tidy and well appointed. We enjoyed our stay.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for us. well equipped. 2x fire alarms and evacuations not good - especially at night. Couldn't figure out the dishwasher.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Catriona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was great just what I needed
Stayed 1 night in Feb 2020

8/10 Good

D&D, Sydney

Travelled with family
Liked: Cleanliness, amenities
Great location, close to some very nice cafes and bars. Unit was well presented, a decent size and very clean.
Stayed 1 night in Jan 2020

2/10 Terrible

Dimitar

Business traveller
Disliked: Cleanliness, staff & service

Where’s my security bond?

Security bond still hasn’t been returned and it’s now 4 weeks since my stay (The apartment was left in a clean & presentable state on my departure). I have phoned twice and also emailed but still haven’t had a resolution. During the stay the apartment was never cleaned, no fresh towels or sheets the entire trip even though the manager was contacted with a request to do so. The overall condition of the apartment was pretty good apart from the loose front door that would rattle in the middle of the night & sound like someone was trying to get in. The condition of the bed was not acceptable & uncomfortable. Wouldn’t stay again because of the lack of service & care on managements behalf.
Stayed 10 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great Melbourne City alternative

The place is good value for the money. It is a little tired here and there but overall very good and convenient to the city and restaurants. Tram stops out the front 50 metres away
Stayed 3 nights in Jan 2020

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very poor service

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, very clean room. Slight leak on both taps (shower and kitchen) but not so you couldn't use them.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

One item let the show down

Often stay at Mason. This time dishwasher out of order and filled with black waste water. Hmm. Everything else good. I would continue staying at Mason. Always good value for money.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
The iron didn't work and the bathroom entrance was lifting off the floor posing a hazard
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Easy to book. The place was clean, however the dining table was a little lose and moved when working on laptop
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
Needs some TLC - laundry cupboards missing door handles, the lifts smelt of some toxic chemicals the cleaners must be using and had to cover mouth to ride in them, and the bathroom bin had the last guest's rubbish in.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was great! Perfect size for 2 people. Situated great! Close enough to the city and right next to the tram which made it all the all easier! Check in was quick and easy. Really great all round experience. Very pleased.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find the property initially, and parking was very limited. Everything else was great. The toaster didn’t work! Would recommend this property.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
The check in time ( 2pm to 5pm) was very restrictive, this could be improved. The room was well appointed with plenty of space. It was clean but not spotless but no one could complain about the price.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Everiste, Adelaide

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place felt like home , first time spending a night in Melbourne apartment , and I wish I stayed longer. Only thing I didn’t like was how it was hard to get a hang of the supervisor that was in charge.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
New, modern apartment. Some issues with cleanliness - there was a empty pizza box ieaning on outside of a glass panel at end of hallway. Duvets on beds had no covers. Reasonably clean otherwise. No heaters in bedrooms so a bit chilly at night. Location was good though - close to some good cafes & tram station.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The room itself was okay, clean, the hallways looked scratched up and uncared for. Looked like they had just finished mopping and wiping down the room when I arrived as it was still a bit wet. There was 1 staff member to help everyone arriving and she didn't even have a desk- she had to kneel on the floor to do the paperwork. I think the managers could care more for their staff and the property. I'm not used to the Melbourne cold and like it warm when I sleep. But the only heater was in the living room so I had to blast the heat and keep the bedroom door open to stay warm. No extra blanket provided in a cupboard. Overall, it looks like they are trying, but they could use one more person to maintain the property and keep one person on customer service.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019