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Candlewood Suites Memphis East by IHG

2.5 star property

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Photo gallery for Candlewood Suites Memphis East by IHG

Exterior
Property amenity
Front of property
Exterior
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1776 Whitten Rd, Memphis, TN, 38134
  • Bellevue Baptist Church
    ‪4 min drive‬
  • Wolfchase Galleria
    ‪6 min drive‬
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Galleria Inn & Suites

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (1011)
The price is €95
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Best Western Plus Galleria Inn & Suites

About this property

Candlewood Suites Memphis East by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Candlewood Suites Memphis East by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Candlewood Suites Memphis East by IHG, you'll be close to Wolfchase Galleria. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Wolfchase Galleria and 11 minutes from University of Memphis
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Memphis East by IHG. Free self parking is available.

This Memphis hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Memphis East Hotel Cordova
Candlewood Suites Memphis East Hotel
Candlewood Suites Memphis East Cordova
Candlewood Suites Memphis East Hotel
Hotel Candlewood Suites Memphis East Memphis
Memphis Candlewood Suites Memphis East Hotel
Hotel Candlewood Suites Memphis East
Candlewood Suites Memphis East Memphis
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Memphis East
Candlewood Suites Memphis East
Candlewood Suites Memphis East by IHG Hotel
Candlewood Suites Memphis East an IHG Hotel
Candlewood Suites Memphis East by IHG Memphis
Candlewood Suites Memphis East by IHG Hotel Memphis

Candlewood Suites Memphis East by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 119 out of 301 reviews
Rating 8 - Good. 57 out of 301 reviews
Rating 6 - Okay. 48 out of 301 reviews
Rating 4 - Poor. 36 out of 301 reviews
Rating 2 - Terrible. 41 out of 301 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Tonia

Stayed 2 nights in Nov 2024

6/10 Okay

DEMETRIA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was not cleaned. Floor dirty, microwave had food in it, sheets had hair and there was something splattered on the bathroom walls.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay everything felt just like home
Stayed 1 night in Nov 2024

8/10 Good

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked our stay for 2 nights. The only thing is this is the first hotel that I've stayed at that does not have a continental breakfast. They do have some snacks for sale and cereal for purchase but bring milk if that's what you like. The Staff were great the whole time i was there. Of coure i picked on them for fun to get them laughing at me and thats what I like in a place. I did not run accross a stuck up person like some hotels at all. I so highly recommended this hotel and state it is a safe place to stay. Just make sure you understand you will have to go somewhere else for breakfast.
Stayed 2 nights in Oct 2024

4/10 Poor

Michelle Rae, Wilmore

Stayed 1 night in Sep 2024

2/10 Terrible

Sable

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably the worst IHG experience I’ve Had
I frequent IHGs and have been a member since 2019. Usually I know if I choose an IHG, the hotel experience will be great. This was an outlier. Staff is great but the hotel and their policies needs work. The first few hours after check in there were roaches on the counter. The notices on the wall indicating they were trying to be pest free should’ve been a warning. You have to take your dirty towels to the front desk to have them exchanged. You have to take your trash to a dumpster on the side of the property. Several of the light fixtures in the room were not properly working. The hotel considered themselves an extended stay which I guess I missed while booking, so there’s no breakfast provided. This experience felt like a motel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Janvier

Stayed 2 nights in Oct 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ioe

Travelled with family
Liked: Cleanliness, room comfort
Candlewood suites
Stay was great except tv didn’t work
Stayed 2 nights in Oct 2024

2/10 Terrible

camerra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT WORTH THE PRICE
not only were the rooms not clean, it was not a pleasant stay. the front desk employee "Bernadine" was very combative and not made my check in process very difficult.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick
Stayed 6 nights in Aug 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
We booked a king suite (accidentally booked accessible, but that was not a problem). When we got to the room, there was a terrible cigarette odor and a queen-sized bed. We contacted Hotels.com who reached out to the hotel. They stated that since it was an accessible room, a king bed would be considered an “upgrade.” That is not how it was advertised. The tub had rust stains and my husband discovered a dried up bar of soap stuck to the shower curtain. The floor was sticky and the room was damp. When we were leaving, a guest with a dog was getting off of the elevator. The dog peed on the floor, and the guests did not bother to clean it up. The only upside was the on-site security officer. There is another hotel being built next door, so the security officer was monitoring all vehicle activity in and out of the parking lot.
Stayed 1 night in Aug 2024

10/10 Excellent

Harjot

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, property conditions & facilities
Specially inside room small kitchen & all frypan nd plates glass knife spoon everything avb just tooth brush nd paste dont find
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property's parking lot lighting was geat for my late arrival. Clerk was alert and engaging. Check In was hassle-free. Improvement/suggestions: Providing a 6in sun blocking strip at the top and bottom of the window will help in keeping the room darker during early morning sunrise without restricting the view from the inside when needed
Stayed 1 night in Jul 2024

4/10 Poor

Nan

Disliked: Cleanliness, property conditions & facilities
Smell both in the room and the hallways
Stayed 1 night in Jul 2024

6/10 Okay

Tierra

Disliked: Cleanliness
Rooms smell smoky. Furniture in room dirty. Rooms cleaned every 7x days. Walls thin, you can hear other guest.
Stayed 2 nights in Jun 2024

6/10 Okay

Tasha

Travelled with family
Stayed 3 nights in Jun 2024

6/10 Okay

Joel

Stayed 1 night in May 2024

8/10 Good

Kevin

Stayed 1 night in May 2024

4/10 Poor

Leonna

Disliked: Property conditions & facilities
We were unable to stay due to the elevator not working. Our room was on the second floor and we had a lot of luggage. Unfortunately the front desk clerk said we ca not get a refund and would have to go through expedia.com.
Stayed 1 night in May 2024

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator not operating over the entire stay of the weekend. We had to change room cause air conditioning wasn't working in our room.
Stayed 3 nights in May 2024

6/10 Okay

Chase

Travelled with group
Liked: Amenities
Need updates
Stayed 3 nights in May 2024