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Holiday Inn University of Memphis All Suite by IHG

3.0 star property

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Photo gallery for Holiday Inn University of Memphis All Suite by IHG

Lobby
TV
Exterior
TV
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3700 Central Ave, Memphis, TN, 38111
  • University of Memphis
    ‪1 min walk‬
  • Simmons Bank Liberty Stadium
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Holiday Inn University of Memphis All Suite by IHG

Hotel with free parking, steps from University of Memphis
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn University of Memphis All Suite by IHG offers 82 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn University of Memphis All Suite by IHG. During your stay, you're just a quick walk from University of Memphis. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Medallion Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from University of Memphis and 10 minutes by car from Beale Street
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn University of Memphis All Suite by IHG. Self parking is free.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Medallion Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 15.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Medallion Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.99 per person
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Memphis University
Holiday Inn University Hotel Memphis
Holiday Inn University Memphis
Memphis Holiday Inn University
Holiday Inn Univ Memphis
Holiday Inn University Memphis All Suite Hotel
Holiday Inn University Memphis All Suite
Holiday Inn University All Suite

Holiday Inn University of Memphis All Suite by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 810 reviews
Rating 8 - Good. 197 out of 810 reviews
Rating 6 - Okay. 79 out of 810 reviews
Rating 4 - Poor. 39 out of 810 reviews
Rating 2 - Terrible. 45 out of 810 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Some repairs on escalator but no issues getting to room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, will use again!
This is a beautiful, clean stay and the food was above and beyond. Exceptionsl stay for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very nice. The Front Office Manager, Mr Wollam, checked me in and was extremely friendly and helpful. The breakfast buffet was un-interesting and seemed incomplete. Butter and jam in large quantities, as well as a toaster, but no bread of any description, which was odd, I thought.
Stayed 1 night in Dec 2024

8/10 Good

John M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient hotel located on the U of M campus. Central to just about everything in the city. I think a renovation is due, particularly in the bathrooms in the rooms, but they are clean & serviceable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jeannie

Stayed 1 night in Nov 2024

10/10 Excellent

Margarita

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Shandra

Stayed 1 night in Oct 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Georganne

Stayed 1 night in Oct 2024

6/10 Okay

Kelsey

Travelled with family
Disliked: Staff & service
I am only writing this so that I can stop receiving emails requesting that I do so. My stay was not fantastic. I was there from Friday-Monday. We had issues with check in and during breakfast. This was my 4th year in a row staying here for an annual event that my family and I attend. I will be finding somewhere else next year.
Stayed 3 nights in Nov 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and in a nice quiet area near the University of Memphis. Staff is friendly and helpful. It is not within walking distance of any restaurants but they do have their own restaurant available for breakfast, lunch and dinner. Will definitely stay there again.
Stayed 4 nights in Oct 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay whenever we visit.
We stay here every time we come to Memphis. They had a tough Friday evening checking people in after a visiting football team would not check out on time. The hotel staff did everything they could and the young man behind the desk was exemplary in the face of some angry customers. Was not the staffs fault. These hotel is excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cokillia

Travelled with family, Travelled with family and small children
Liked: Amenities
The stay was perfect. I will most certainly stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roomy hotel, with bar and restaurant. The area surrounding is very quiet, although it is quite far from the central city. The room was spacious and had all the necessary facilities. Enjoyed my stay
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the suite arrangement with two seperate rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool hotel in great location.
Stayed 1 night in Nov 2024

6/10 Okay

Bobbi Jo, Freeport

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was very damp and humid. The few issues we had with the refrigerator and a light were immediately repaired, staff was attentive and friendly. Will stay again for convenience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a nice hotel and a nice place to stay. The matress in our room didn't fit the frame. The gate that secured the parking area would not open as we were leaving. Fortunately, we still had a room key and exited through the entrance gate.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

angela k

Stayed 5 nights in Oct 2024

2/10 Terrible

Ronnie

Travelled with family
Disliked: Staff & service
Not with the money!!
We arrived at 3 and didn't get checked in till AFTER 5. I understand a late check in because of the team but TWO hours is crazy!! The manager Michael was not helpful at all and did nothing as far as discount or even acknowledgement. To pay almost $200 for one night this experience was definitely not worth it!!
Stayed 1 night in Oct 2024