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Hotel Pienzenau am Schlosspark

4.0 star property

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Photo gallery for Hotel Pienzenau am Schlosspark

Rooftop terrace
Land view from property
Lobby
Indoor pool, outdoor pool, pool loungers
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking included
  • Pet-friendly

Explore the area

Map
via Pienzenau, 1, Merano, BZ, 39012
  • Trauttmansdorff Castle Gardens
    ‪9 min walk‬
  • Merano Thermal Baths
    ‪4 min drive‬
  • Kurhaus
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Frette Italian sheets, premium bedding, down duvets, minibar

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, down duvets, minibar

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down duvets, minibar

Junior Suite

  • 49.6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Frette Italian sheets, premium bedding, down duvets, minibar

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Pienzenau am Schlosspark

Hotel with a full-service spa, a quick walk to Trauttmansdorff Castle Gardens
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, a restaurant and a health club are on-site.
Hotel Pienzenau am Schlosspark offers 30 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A golf course, a health club and complimentary bicycles are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and manicures and pedicures.
During your stay at Hotel Pienzenau am Schlosspark, you're just a quick walk from Ortler Ski Arena. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast is offered for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and a steam room
  • Within a 15-minute walk of Trauttmansdorff Castle Gardens and Rametz Castle
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hotel Pienzenau am Schlosspark offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An outdoor pool, a health club, and a sauna are also featured at the business-friendly Hotel Pienzenau am Schlosspark. Limited free parking is available on a first-come, first-served basis.

This 4-star Merano hotel is smoke free.

On-site venue – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Garden
  • In a provincial park
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7 AM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 23 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately EUR 20.00 to 30.00 per person
  • Pet fee: EUR 23 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Pienzenau am Schlosspark
Hotel Pienzenau am Schlosspark Merano
Pienzenau am Schlosspark
Pienzenau am Schlosspark Merano
Pienzenau Am Schlosspark
Hotel Pienzenau am Schlosspark Hotel
Hotel Pienzenau am Schlosspark Merano
Hotel Pienzenau am Schlosspark Hotel Merano

Hotel Pienzenau am Schlosspark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 32 reviews
Rating 8 - Good. 15 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Irene, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and well furnished. Bathroom lacked a tub which was a disappointment. Breakfast very nice. Lunch hour too short
Stayed 4 nights in Sep 2018

10/10 Excellent

steve, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
What a charming hotel with the most friendly and helpful staff you'll find. We were greeted by name at check in and from then on the level of service was very engaging. Food was great and the rooftop garden and its views fantastic. Rooms were bright airy and large. Would certainly stay here again if back in Merano.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Traveling couple, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, lovely owners and great service
We had a wonderful two night stay at this lovely property and would return again in a heartbeat.

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Roland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sehr gut geführtes Hotel im ruhigen Umfeld.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schönes und ruhiges Hotel mit vielen Annehmlichkeiten
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein u wunderbar
Das Hotel war sehr nett u hübsch. Ich mag einfach das von Familien gefühltes Hotel. Es ist immer sympatisch:)
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette Staff & angenehmes Ambiente
Sehr freundliches Team, eher reiche Klientel. Sehr schöne Dachterrasse. Essen auch gut, die Cocktail & Bierauswahl könnte etwas aufgefrischt und verjüngert werden.
Stayed 1 night in Jul 2018

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder!
Sehr schönes Hotel an toller Lage. Freundlicher Empfang und gutes Restaurant.
Stayed 1 night in Oct 2017

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super hotel
This is one of the very best hotels we have stayed in. Everything is so very well thought over and organised. The staff could not be more welcoming and professional. The room was excellent. Breakfast a treat and dinner a festivity. Wonderfull food and wines. One can see and feel that everybody does his/her utmost best to make your stay as good as possible. Our dog was also very welcome. Even our carwindow was washed before we left!! If we can we will certainly come back.It is a family business and one feels fast 'at Home'.
Stayed 3 nights in Jul 2017

10/10 Excellent

Per Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et av de beste!
Fantastisk Hôtel og enestående service!
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var utmärkt sånär som på dåligt wi-fi, fungerade i receptionen och däromkring, urdåligt på rummet. Låg brandbredd även i receptionen. Men typiskt Italien.
Stayed 1 night in Jul 2017

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Sutter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden, gut aufgehoben und freundlich
Ein wunderbarer Ort zum entspannen. Gute Küche Relax pur!
Stayed 2 nights in Jun 2017

8/10 Good

Reiner, Solothurn, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges Hotel mit vielen Möglichkeiten
Wir haben einen ruhigen Aufenthalt im Hotel genossen und die verschiedenen Angebote genutzt. Die Betreuung durch die Hoteleigner mit ihrem Team ist bestens und sehr angenehm.
Stayed 5 nights in May 2017

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables, ruhiges Hotel mit excellentem Servic
Beste südtiroler Gastlichkeit in einem excellent geführten Haus mit familiärer Athmosphäre

8/10 Good

Sergio Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thomas, Süddeutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herausragend. Sehr zu empfehlen.
Top Aufenthalt in einem tollen Haus mit herausragendem Ambiente. Super Service (Autoscheiben wurden vor Abfahrt gereinigt). Gastronomie auf hohem Niveau, Frühstücksbuffet sehr reichhaltig. Sehr schöner Wellness - Bereich. Kann uneingeschränkt weiterempfohlen werden.

10/10 Excellent

Elisabeth, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches nettes Boutique Hotel
Wir waren 5 Tage zum wandern und relaxen da. Die Umgebung war schön und ruhig. Das Hotel war mehr wie zu Hause und das Personal war sehr hilfreich und freundlich. Das Abendessen war so gut das wir nie auswärts gegessen haben--war sehr gemütlich auf der Terrasse.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Management und Service.
Wir hatten 3 wunderbare Tage nach unserer Oberstdorf - Meran-Wanderung im Hotel Pienzenau. Exzellenter Service, Essen und eine sehr angenehme Atmosphäre. Wir können das Hotel nur empfehlen.