Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

Property amenity
Exterior
Point of interest
Minibar, in-room safe, individually furnished, desk
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
Calle 24 S/N, Temozón Norte, Mérida, YUC, 97305
  • La Isla Mérida Cabo Norte
    1 min walk
  • Hospital Faro del Mayab
    18 min walk
  • Great Museum of the Maya World
    7 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    29 min drive

Room options

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Minifridge)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

Suite, 1 King Bed

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

Hotel with free parking, steps from La Isla Mérida Cabo Norte
This hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre.
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel offers 93 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel. During your stay, you're just a quick walk from La Isla Mérida Cabo Norte. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from La Isla Mérida Cabo Norte and 7 minutes by car from Paseo de Montejo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi and wired Internet are free in public spaces. A health club, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mérida hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:30 AM.
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

& Suites Merida Isla, An Ihg
Holiday INN Stes Merida LA Isla
Holiday Inn Hotel Suites Merida La Isla
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel Hotel
Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel Mérida

Holiday Inn Hotel & Suites Merida La Isla, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 458 reviews" "
Rating 8 - Good. 85 out of 458 reviews" "
Rating 6 - Okay. 40 out of 458 reviews" "
Rating 4 - Poor. 7 out of 458 reviews" "
Rating 2 - Terrible. 15 out of 458 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Griselda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome. Great location
Stayed 7 nights in Aug 2024

10/10 Excellent

Julianna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, siempre me gusta llegar a este hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto, Laredo

Liked: Amenities
Great!
Stayed 2 nights in Jul 2024

8/10 Good

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

ITZEL

Travelled with family
Las habitaciones del hotel no tienen circulación de aire, únicamente tienen aire acondicionado
Stayed 3 nights in Jul 2024

2/10 Terrible

Alireza

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jul 2024

10/10 Excellent

Saphire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great and all staff were welcoming and lovely. My room was pristine and the bed was incredibly comfortable. The food was perfect (I LOVED the burger and chips), but the buffet breakfast probably wouldn’t be good for picky European eaters (I’m sure one morning I had what looked to be mincemeat??)- whilst the buffet breakfast food may have been different to what I’m used to, it was still very very nice. My only downside to this hotel is the location- there is a big shopping centre on the opposite side of the road but not much else within walking distance. As a young solo female traveller I personally wouldn’t haven’t liked walking the area on my own at night, but thankfully this wasn’t an issue for me as I was only in Merida for a festival and found some friends with a car. If you are coming to Merida alone, please do be conscious of this hotels location (Ubers were fairly cheap though!). If you have a car or are happy to use Ubers/buses, I would definitely recommend this hotel!
Stayed 4 nights in Jun 2024

4/10 Poor

Suzana, Dumfries

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel looks nice from the outside, but inside is nothing special, a more importantly it has dangerous bathrooms. Bathroom flor even shower flor, are made of slippery tiles. I fell and almost broke my neck. Due to my fall, I have all kinds of pain as well as, the concussion . There are NO SAFETY BARS and there were no slip pads in the shower. After reporting the fall to the staff they have, sent someone to our room and they left two of the no-slip pads, but the damage was already done. The temperature was 104F, but that huge hotel doesn't have a pool. Parking is limited and awkwad, to get into. Breakfast was expensive and I would give it three stars.
Stayed 5 nights in May 2024

10/10 Excellent

Ma lorena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con el objetivo de solo utilizarlo para dormir.
Stayed 2 nights in Jan 2024

8/10 Good

Jorge Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option to visit Merida
Convenient location. Practical facilities.
Stayed 3 nights in Jan 2024

10/10 Excellent

Delbert

Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge, Cancun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The attention at the reception, especially the staff who served us at breakfast, were very friendly, the rooms are clean and have everything you need to rest, the location is very good.
Stayed 1 night in Dec 2023

10/10 Excellent

Anthar

Stayed 1 night in Nov 2023

10/10 Excellent

Pablo

Travelled with family
Stayed 3 nights in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaime Montemayor

Stayed 1 night in Aug 2023

4/10 Poor

Julio

Stayed 7 nights in Jul 2023

6/10 Okay

Miguel

Travelled with family
Was not able to get all contents from the menu. Had to ring the reception for towels and toiletries. Needs improvement. Receptiom was good.
Stayed 3 nights in Jul 2023

10/10 Excellent

ARMANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for our matters.
Stayed 1 night in Jul 2023

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very very good and safe
Stayed 1 night in Jun 2023

10/10 Excellent

Manolo

Stayed 1 night in Apr 2023

10/10 Excellent

Anthony J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable hotel to stay at. Staff was friendly & very helpful. Beds were very comfortable & buffet breakfast was good. Area around the hotel has everything you need. Only downside to this property is that there is no pool.
Stayed 1 night in Feb 2023

6/10 Okay

Josue

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There's no room Service after 9 pm. Lack of a Pool in the hottest city on the Peninsula, no jacuzzi or something to relax after a hard-working day.
Stayed 1 night in Jan 2023