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Hotel Hacienda Izamal

3.0 star property

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Photo gallery for Hotel Hacienda Izamal

Interior detail
Standard Duplex, 2 Double Beds, Accessible, Courtyard View | Courtyard view
Lobby
Iron/ironing board, free WiFi, bed sheets
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
284 Calle 38 Centro, Izamal, YUC, 97540
  • Kinich Kak Moo Ruins
    ‪11 min walk‬
  • Itzamna Park
    ‪12 min walk‬
  • Convent of San Antonio de Padua
    ‪16 min walk‬

Room options

View all photos for Junior Room, 1 King Bed, Non Smoking, Garden View

Junior Room, 1 King Bed, Non Smoking, Garden View | Iron/ironing board, free WiFi, bed sheets

Junior Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Duplex, 2 Double Beds, Accessible, Courtyard View

Standard Duplex, 2 Double Beds, Accessible, Courtyard View | Iron/ironing board, free WiFi, bed sheets

Standard Duplex, 2 Double Beds, Accessible, Courtyard View

  • Sleeps 2
  • 2 Double Beds

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About this property

Hotel Hacienda Izamal

Hotel in Izamal with 24-hour front desk and outdoor pool
An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel Hacienda Izamal offers 10 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Izamal hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Hacienda Izamal, you'll be within walking distance of Kinich Kak Moo Ruins. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Kinich Kak Moo Ruins and Itzamna Park
  • Airport shuttle service available for a fee
Hotel Hacienda Izamal offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Izamal hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Izamal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Hacienda Izamal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Izamal
Hotel Hotel Hacienda Izamal Izamal
Izamal Hotel Hacienda Izamal Hotel
Hotel Hotel Hacienda Izamal
Hotel Hacienda Izamal Izamal
Hotel Hacienda
Hacienda
Hotel Hacienda Izamal Hotel
Hotel Hacienda Izamal Izamal
Hotel Hacienda Izamal Hotel Izamal

Hotel Hacienda Izamal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 53 reviews
Rating 8 - Good. 17 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mairghread

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel that was pristine! The rooms and beds were very comfortable. The shower pressure and hot water was the best in Mexico! The pool was clean and inviting as are the grounds. It was tranquil and close enough to town for an easy walk or ride to the center. There were even bikes to use. Definitely recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Everything O.K.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel 5*
Fabulous stay in a gorgeous homely hotel. Staff were attentive and the rooms were very comfortable. For the price this is exceptional value!
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

steven, TERREBONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Elizabeth, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel were very helpful when asked questions. Everyone was very polite. Pool area very clean. We were able to relax and enjoy to ourselves. We ordered a side order of fríes and they were tasty and warm.
Stayed 3 nights in Jun 2023

8/10 Good

Rohn

Stayed 1 night in Mar 2022

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was quiet and clean. Television cable didn't seem to be working.
Stayed 1 night in Jan 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Quiet Hotel
Stayed 2 nights in Jan 2022

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in Izamal
We had a short and pleasant stay at Hotel Hacienda Izamal. It's location provides a nice walk to the center of the town and the convent, and one can explore the remains of the ancient Mayan pyramid along the way, as well as a few excellent restaurants. The hotel itself is clean, nice, and modern, with the manager always available for any necessities. Overall and wonderful value for the location, service, and accommodations.
Hotel Hacienda Izamal Lobby Building
Convent
Convent
Stayed 1 night in Nov 2020

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great price
The front desk staff, Jose, was very attentive and full of information. We had a very spacious room overlooking the good sized pool. We chose one of the larger room but I think that they'd all be well sized and comfortable. Great shower. Coffee available 24hr/day and a nice little restaurant, although we didn't eat there. A short walk to Kinich and into town....a bit longer. Nice quiet street. Perfect for a 2,3 break.
Stayed 2 nights in Nov 2020

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isla folks
A delightful hotel, quiet and clean. Large room, huge bath!
Stayed 1 night in Dec 2019

8/10 Good

ARTURO

Stayed 1 night in Nov 2024

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno
Stayed 1 night in Nov 2024

8/10 Good

Guillermo

Todo bien
Stayed 1 night in May 2024

10/10 Excellent

GLORIA ARCELIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
una propiedad muy linda, los cuartos en primer nivel espaciosos y agradables, muy agradable cuarto de baño, los chicos de atención muy agradables.-
Stayed 1 night in Mar 2024

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion personal y con educacion, cortesia y buen humor. Los alimentos igual de primera calidad, frescos y deliciosos. La propiedad muy limpia.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Antonio

Liked: Property conditions & facilities
No hay quejas
Stayed 2 nights in May 2023

8/10 Good

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple et efficace

4/10 Poor

Leonardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel bonito, mala administración
No respetaron mi reservación, aunque si aparecía en la computadora, pero me informaron que hoteles.com sobrevenido la habitación y que fuera a buscar otro hotel, les mostré mi inconformidad y finalmente me hicieron el favor de darme una habitación aunque de menor categoría y sin refrigerador, requisito para hospedarme en este hotel, ya que soy diabético y lo necesito para guardar mi insulina, finalmente
Stayed 1 night in Jan 2023

10/10 Excellent

Carlos Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta muy bonito, conforme a lo señalado en las fotos. Tiene estacionamiento , las habitaciones son sencillas, pero limpias, con baño amplio así como un cuarto muy amplio, todo con vista a la alberca y al jardín. La alberca está bien para el calor que hace. Así que lo recomiendo ampliamente. Eso si, está como a 10 minutos caminando del centro, pero esta fácil llegar e Izamala es muy seguro. por supuesto que volveré a ese maravilloso hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel hôtel au calme
Très joli hôtel, très bien entretenu avec une piscine et un joli jardin. Calme. Très agréable. Tout le confort dans la chambre. Accueil très sympathique. A 10 mn à pied du centre. Bon petit déjeuner servi par personnel à notre écoute. Je le recommande fortement.
Stayed 1 night in Nov 2022

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
de manera sorpresiva me cancelaron y ademas justificaron que la plataforma expedia canceló la reservación
Stayed 1 night in Apr 2022