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City Express Plus by Marriott Ciudad de México Santa Fe

3.0 star property

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Photo gallery for City Express Plus by Marriott Ciudad de México Santa Fe

Exterior
Terrace/patio
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Juan Salvador Agraz No. 69, Mexico City, CDMX, 5348
  • Santa Fe Center Mall
    ‪7 min walk‬
  • Parque La Mexicana
    ‪10 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Front of property

Camino Real Santa Fe

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  • Free WiFi
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  • Air conditioning
4.5 out of 5, Wonderful, (1904)
The price is €87
for 1 room
includes taxes & fees
29 Mar - 30 Mar
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About this property

City Express Plus by Marriott Ciudad de México Santa Fe

Hotel in Mexico City with free breakfast and free local area shuttle
This smoke-free hotel features a restaurant, a fitness centre and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, a free area shuttle and a free manager's reception. Other amenities include a 24-hour business centre, valet parking and a business centre.
City Express Plus by Marriott Ciudad de México Santa Fe offers 159 air-conditioned accommodations with a safe and free toiletries. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision.

During your stay at City Express Plus by Marriott Ciudad de México Santa Fe, you're just a quick walk from Santa Fe Center Mall. Free breakfast, free WiFi in public areas and a free area shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • 6 minutes by car from Paseo de la Reforma and 12 minutes from World Trade Center Mexico City
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A free area shuttle within 5 kilometres is available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly City Express Plus by Marriott Ciudad de México Santa Fe. For a fee, parking is available.

This 3-star Mexico City hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
City Express Plus by Marriott Ciudad de México Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Covered valet parking on site (MXN 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MXN 95 per day
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

City Express Ciudad de México Santa Fe
City Express Ciudad México Hotel Santa Fe de
City Express Plus Santa Fe Hotel
City Express Plus Hotel
City Express Plus Santa Fe
City Express Plus
City Express Plus Santa Fe Mexico City

City Express Plus by Marriott Ciudad de México Santa Fe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is goodnfor the price, good location, suite was decent size BUT staff at front desk was terrible, all of them at different shifts and it was not only me, they had issues with a few other people. Seemed to be unmotivated
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Stayed 1 night in Jun 2024

10/10 Excellent

Jose Abel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and excellent customer service!
Stayed 1 night in Apr 2024

8/10 Good

Maria Guadalupe

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2023

8/10 Good

ALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, el colchon tiene sus detalles
El colchon de la cama, es un poco incómodo
Stayed 1 night in Oct 2023

8/10 Good

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Express Plus Santa Fe - Review
The hotel was good, but the rooms are extremely dark. Even when you have all the lights on the room was still dark. very close to great restaurants, and very cordial services. Security was very good.
Stayed 2 nights in Oct 2023

8/10 Good

José Luis

Stayed 1 night in Oct 2023

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
I liked the price and the location.
Stayed 1 night in Aug 2023

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Habitaciones súper pequeñas y el costo por noche es muy alto para lo que es el hotel
Stayed 2 nights in Aug 2023

6/10 Okay

LEONARDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice
Stayed 1 night in Aug 2023

8/10 Good

Fernando

Stayed 1 night in Aug 2023

8/10 Good

Jesús

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, excelente servicio del personal, el desayuno muy completo lo unico malo es que no tiene estacionamiento y te cobran 95 pesos diarios
Stayed 2 nights in Jul 2023

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Freddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jun 2023

8/10 Good

José Luis

Stayed 1 night in May 2023

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Miss Andrea at the lobby desk was awesome!!!
Stayed 2 nights in Jan 2023

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Estancia
Estuvo muy cómodo sin problemas
Stayed 3 nights in Jan 2023

10/10 Excellent

Francisco

Stayed 1 night in Dec 2022

8/10 Good

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to shopping malls and lots of restaurants

8/10 Good

Grace

Liked: Cleanliness
The breakfast could be better than just fresh fruits and pastries

8/10 Good

José Luis

Stayed 1 night in Oct 2022