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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Premium Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, blackout curtains
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Expo Santa Fe Mexico
    ‪7 min walk‬
  • Parque La Mexicana
    ‪11 min walk‬
  • Santa Fe Center Mall
    ‪18 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS) | Minibar, in-room safe, desk, blackout curtains

Room, Non Smoking (2 DOUBLE BEDS)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) | Minibar, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking

  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed, Non Smoking

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Mexico City Santa Fe

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (958)
The price is €86
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Hilton Garden Inn Mexico City Santa Fe

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

Hotel with a full-service spa, a quick walk to Expo Santa Fe Mexico
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site.
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Mexico City Santa Fe. During your stay, you're just a quick walk from Expo Santa Fe Mexico. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Expo Santa Fe Mexico and K1 Speed ​​Mexico Garden Santa Fe
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 15 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Mexico City Santa Fe. Parking is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Hotel Mexico City Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 350 for adults and MXN 225 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1100 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 225 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 745 reviews
Rating 8 - Good. 191 out of 745 reviews
Rating 6 - Okay. 67 out of 745 reviews
Rating 4 - Poor. 35 out of 745 reviews
Rating 2 - Terrible. 59 out of 745 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ernesto, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service
I cannot see why this property has no heating in their rooms ,wehad a cold night after paying
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Nov 2024

8/10 Good

Nicole

Stayed 3 nights in Nov 2024

8/10 Good

Walner

Nice place. I like ir
Stayed 6 nights in Nov 2024

4/10 Poor

Frances

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nos hemos quedado muchas veces en este hotel, la última vez fue hace un año y todo había estado bien, esta vez encontramos varias toallas sucias y la comida estuvo muy mala, que lástima porque nos gustaba mucho
Stayed 4 nights in Nov 2024

8/10 Good

Tannia

Stayed 1 night in Oct 2024

4/10 Poor

Claudia Alexandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Sergio

Liked: Cleanliness
Disliked: Property conditions & facilities
A great an attractive design with no maintenance to the glass fascade.The ground empty commercial spaces look like a ghetto. No characteristic of high end Santa Fe business district.
Stayed 3 nights in Oct 2024

10/10 Excellent

JUAN

Stayed 2 nights in Sep 2024

10/10 Excellent

TANIA

Stayed 2 nights in Jul 2024

2/10 Terrible

Andrea

Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Fe is a neighborhood that you have to go only for work, their are to many buildings and is far away the International Airport of Mexico City. The hotel is very nice, and clean. they have very good breakfast is a buffet. the staff is helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Raysa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience.
Stayed 6 nights in Mar 2024

2/10 Terrible

Martha

Stayed 1 night in Jan 2024

2/10 Terrible

Juliette

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy feo hotel, no vale lo que cuesta. Mal Servicio.
Stayed 1 night in Mar 2024

6/10 Okay

Tiffany

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

KELLY

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Pretty average hotel, shouldn't even have "hilton" in the name, you can definitely get something better in the downtown area of Mexico City. The only highlight was the pool
Stayed 2 nights in Dec 2023

2/10 Terrible

Omar

Travelled with family
Disliked: Staff & service, property conditions & facilities
Pésimo servicio para ser double tree
Stayed 5 nights in Dec 2023

2/10 Terrible

Omar

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant take too long time for service and was expensive
Stayed 5 nights in Nov 2023

8/10 Good

Jochen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023

8/10 Good

Luis Miguel

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Mariann

Stayed 4 nights in Nov 2023

10/10 Excellent

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff. The area around the hotel is not very walkable, since it is mostly highways and roads without sidewalks. There is a beautiful mall just 5 minutes away, however, and the hotel has taxis available in the lobby that take you there for an affordable price.
Stayed 2 nights in Nov 2023