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Downtown Mexico, a Member of Design Hotels

4.0 star property
VIP Access

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Photo gallery for Downtown Mexico, a Member of Design Hotels

Breakfast, lunch, dinner served; international cuisine
Rooftop bar
Exterior
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Parking available

Explore the area

Map
Isabel La Catolica 30, Mexico City, CDMX, 6010
  • Metropolitan Cathedral
    ‪5 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Palacio de Bellas Artes
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Suite (Independence (MI - ESTE))

Studio Suite (Independence (MI - ESTE)) | Premium bedding, minibar, in-room safe, desk

Studio Suite (Independence (MI - ESTE))

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Colonial Queen (MI - QUEN))

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Colonial Queen (MI - QUEN))

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Colonial King (MI - KING))

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Colonial King (MI - KING))

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (Revolution (KSTE))

Premium bedding, minibar, in-room safe, desk

Studio Suite (Revolution (KSTE))

  • Sleeps 2
  • 1 King Bed

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About this property

Downtown Mexico, a Member of Design Hotels

Luxury hotel with free breakfast and rooftop terrace
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Downtown Mexico, a Member of Design Hotels offers 17 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Downtown Mexico, a Member of Design Hotels. During your stay, you're just a quick walk from Zócalo. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Lobby
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Metropolitan Cathedral and 6 minutes on foot from Torre Latinoamericana
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the luxury Downtown Mexico, a Member of Design Hotels. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM. An additional breakfast is available daily for a fee.
Lobby – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Terraza – On-site rooftop bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 13 per night)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby
  • Terraza

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: USD 13.00 per night
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Downtown Mexico, a Member of Design Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Downtown
Downtown Hotel Mexico City
Downtown Mexico City
Downtown
Mexico, Of Design Hotels
Downtown Mexico a Member of Design Hotels
Downtown Mexico, a Member of Design Hotels Hotel
Downtown Mexico, a Member of Design Hotels Mexico City
Downtown Mexico, a Member of Design Hotels Hotel Mexico City

Downtown Mexico, a Member of Design Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 415 reviews
Rating 8 - Good. 97 out of 415 reviews
Rating 6 - Okay. 39 out of 415 reviews
Rating 4 - Poor. 17 out of 415 reviews
Rating 2 - Terrible. 11 out of 415 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, exceptional rooftop pool and bar
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most unique and beautiful hotels I have ever stayed in. We loved it!
Stayed 3 nights in Sep 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness
I opted to pay at the hotel but got charged a hold and then got charged again at the hotel...so the double amount went on my credit card...unacceptable...and very inconvenient. Also, the roof was closed all of Saturday for a private party but only informed of this after booking...and party went until 12:30am...not fun when your room is right under the roof.
Stayed 2 nights in Jul 2024

10/10 Excellent

Reina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building in the heart of centro histórico. Would stay here again. Only con is the loud noise from the AC and the hotel is a bit too dark.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rodney

Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
That the property was very nice, and service also, the only thing was it had NO AIR CONDITION that works on the room at all.
Stayed 5 nights in May 2024

10/10 Excellent

Thomas

Stayed 1 night in Jun 2024

8/10 Good

Alejandro, Lutherville

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was ok, small boutique hotel, clean and good location. I cant give 5 stars because the AC in my room didn't work. They put a really noisy fan instead, that it was so loud I couldn't sleep well. My windowless room was really warm and I couldn't open the door for safety reasons. I had to drink quite a lot of overpriced water from the minibar and they still charged me.
Stayed 2 nights in May 2024

4/10 Poor

Yuka

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It’s such a gorgeous space and the rooms are amazing if you’re into design but they really need to update their AC and ventilation system. It was constantly hot and humid and muggy in the room as the AC wasn’t strong enough to cool the whole room and the fan they gave us was obnoxiously loud. We had to sleep with the front door open most nights which is t great when you room opens out to a communal space.
Stayed 4 nights in May 2024

8/10 Good

Margaret

Stayed 7 nights in Apr 2024

8/10 Good

CAROL

Stayed 2 nights in May 2024

10/10 Excellent

Ellie

Stayed 3 nights in Apr 2024

10/10 Excellent

tami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in CDMX

It is a gorgeous hotel and a great location if you want to be in the heart of the Historic District. The property, rooms and restuarent are all stunning. I had a small issue with the AC in my room and the hotel responded promptly. I travel allot and understand that sometimes things go wrong or break. Its the way the hotel responds that matters to me. I would 100% stay here again and highly recommend it
Stayed 3 nights in Apr 2024

8/10 Good

Zvonimir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Downtown Hotel in Mexico City is a beautiful design hotel located in the heart of Centro. Wonderful hotel surrounded by retail, restaurants and bars with fabulous garden courts as part of the design. Service was excellent. Only downside was the pool was closed for an event for 2 nights but we were able to access the sister hotel rooftop pool Circulo Hotel. Also CDMX had a few very hot days and the a/c unit couldn't keep up. That aside a wonderful hotel!
Stayed 5 nights in Apr 2024

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic boutique hotel. Centrally located. Very convenient. Bess a little short! Room a little stuffy. Would be very warm during summer months. Accommodates a late check out which was very helpful. Architecturally beautiful!
Stayed 4 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is historic and has an incredible mural. Also the wall garden with the bicycle was amazing. The breakfast was delicious. There are also great stores on th premises.
Stayed 5 nights in Mar 2024

2/10 Terrible

harvey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You cancelklked my booking before I arrived and still took the money shame on you
Stayed 2 nights in Feb 2024

6/10 Okay

Nancy

Stayed 3 nights in Feb 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steven, Salford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel. It really did take me by surprise. Extremely characterful, classy and stylish. Honestly such a lovely boutique hotel - and so affordable for what you get. Breakfast of a morning was really impressive and well worth it (don't just expect the standard buffet style - you get devilled eggs, local pastires, fresh fruit etc). Check-in was enjoyable and I was able to get my VIP room upgrade. The pool area on the rooftop was excellent. Only slight downside is the area felt a bit crazy (compared to some other neighbourhoods) but I guess that's Mexico City for you. Would recommend this hotel to anyone!
Stayed 3 nights in Jan 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2024