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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

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Building design
Building design
Interior
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Zócalo
    ‪4 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Super Saver One King

Super Saver One King | Minibar, in-room safe, desk, blackout curtains

Super Saver One King

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout curtains

Master Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Zocalo View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | Minibar, in-room safe, desk, blackout curtains

Master Suite Zocalo View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; Mexican cuisine

Zocalo Central & Rooftop Mexico City

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (2368)
The price is €142
for 1 room
includes taxes & fees
21 May - 22 May
Zocalo Central & Rooftop Mexico City

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and fitness centre
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the restaurant
  • Steps from Zócalo and 10 minutes on foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
La Terraza – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 896 out of 1002 reviews
Rating 8 - Good. 67 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location for a first-time visit to CDMX (close to the Cathedral, Templo Mayor, Presidential Palace) and walking distance to Palacio Bellas Artes, Tile House, and Museo Nacional de Arte. The Zocalo is busy during the day and had concerts several nights, but the area gets pretty deserted late at night (plenty of police presence, however). The hotel staff are wonderful, very helpful, speak excellent English, and were very accommodating. The hotel is a large former department store with impressive glass roof and iron work throughout. The rooms were spotlessly clean, if a bit dated. Super-comfortable bed! We chose an interior room and appreciated the quiet. It was a suite with large rooms, a separate sitting room with TV (allowed one of us to sleep while the other watched TV). Full Netflix, etc. La Terrazza restaurant/room service was good, if somewhat uneven from night to night. Has a great view of the Zocalo and surrounding buildings, which are illuminated at night. The breakfast buffet is ample, but not cheap. We stayed at the hotel in January, so it felt somewhat empty, especially at night. The openness of La Terrazza meant it was chilly some mornings and late evenings. Note also that the streets leading to the Zocalo are closed to vehicular traffic, so grabbing an Uber meant walking one block to the nearby Nike store. Not a problem, and staff are available to assist with luggage, if needed. All in all we enjoyed our stay at the Gran Hotel Ciudad de Mexico.
Stayed 7 nights in Jan 2025

10/10 Excellent

leopoldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Leobardo Alejandro, Brownsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful, the staff was beyond amazing, the restaurant was delicious, it’s close to everything, the room was very comfortable and clean. We loved it, definitely recommend!
Stayed 5 nights in Jan 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues whatsoever👌
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand hotel with an excellent staff and dining.
Stayed 10 nights in Jan 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for people who like to walk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very friendly and helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful historic building in a great location for sightseeing. Spacious room. Excellent service and friendly staff. Rooftop restaurant with breakfast buffet in addition to the menu and fantastic views of the zocalo. 24/7 hospitality lounge with coffee and sweets. My friend and I loved everything about this hotel and will stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the arquitecture, history, staff were courteous, snacks & drinks. Just a few things that were overlooked by the cleaning staff: conditioner and shampoo were not refilled; we were four guests and always missing a towel or water. We had breakfast at the Terraza restaurant and didn’t give us a discount.😟
Stayed 6 nights in Jan 2025

10/10 Excellent

Remigijus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant is very nice and I love it! Very historical, amazing architecture and interior! Staff was very friendly with us. View from the Terrace was incredible! Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying at this hotel!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uriel is amazing! Aside from the building itself, I think he really set the tone for us. Our room was always very well kept. The welcome plate in the room & glasses of champagne were top tier. You can tell they take a lot of pride in the building and their reputation. Excellent service and beautiful property. Not to mention the location. You can walk to so many different major tourist spots. If you are into the history, this hotel is located within blocks from where many ancient artifacts have been found and you can just feel the history there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is a must it has a great variety with a good price! The dinner menu needs to be revised not too many options and not very filling. The restaurant delivers with an amazing view of El Zocalo. The lobby is spectacular from the champagne greeting to the stain glass ceiling views. Stayed here for New Years and their event package is well worth it. I had an amazing time.
Stayed 2 nights in Dec 2024

8/10 Good

Asha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming old hotel. The view from the breakfast area was spectacular! Due to NYE celebrations some roads were closed which made access to getting directly to the hotel a bit of a challenge. We had to be dropped of two blocks away with our luggage.
Stayed 2 nights in Dec 2024

2/10 Terrible

Herman, Elmira

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were assigned room 322 upon our arrival, but while we were going up to our room, the hotel manager changed his mind and told the bellhop to take us to room 411. When we asked, "Why did you change the room?" the bellhop answered that they found a quieter room for us. Later we realized that this answer was a mockery. We all immediately noticed the loud humming noise in room 411, but the bellhop assured us that the room would be quiet at night. It was lie! The hotel's ventilation and air conditioning system is located in close proximity to room 411. We could not sleep at night because of the loud hum and vibration from this system. We all developed a severe headaches. We went downstairs, and only after complaining were we given room 222, where it was relatively quiet. The hotel manager and bellhop knew about the noise in room 411, but they sent us there anyway and lied that it was a quiet room for us. They did not apologize to us and generally behaved brazenly. We felt that they could do anything with impunity.
Stayed 3 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and rooftop restaurant
Stayed 1 night in Dec 2024