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Grand Polanco Residencial

4.0 star property
VIP Access

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Photo gallery for Grand Polanco Residencial

Front of property – evening/night
Terrace/patio
Reception
Reception
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Gym
  • Outdoor space
  • Laundry

Explore the area

Map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪17 min walk‬
  • Angel of Independence Monument
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment

Standard Apartment | In-room safe, desk, iron/ironing board, free WiFi

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Grand Polanco Residencial

Pet-friendly aparthotel connected to a shopping centre in Mexico City with a fitness centre
A fitness centre, self parking and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a dining area and a sitting area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment.
Grand Polanco Residencial offers 34 accommodations with iPod docking stations and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre and complimentary bicycles.
Our customers tell us they can't get enough of Grand Polanco Residencial's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenida Presidente Masaryk. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This upmarket aparthotel has 34 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony and an iPod docking station
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Avenida Presidente Masaryk and 11 minutes on foot from Paseo de la Reforma
  • Pets welcome for a fee
Grand Polanco Residencial offers its guests a fitness centre and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 6 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 468 reviews
Rating 8 - Good. 91 out of 468 reviews
Rating 6 - Okay. 21 out of 468 reviews
Rating 4 - Poor. 9 out of 468 reviews
Rating 2 - Terrible. 6 out of 468 reviews

9.6/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Todo bien
Todo bien
Stayed 1 night in Dec 2024

8/10 Good

Tre

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Can get noisy, I heard my neighbor having stomach issues at like 2 in the morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen A

Business traveller
Liked: Cleanliness, room comfort
Nice location and property
Easy place to stay in great neighborhood. Large rooms with new everything. Nice touch to provide coffee and light breakfast downstairs. Love the courtyard.
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Miguel

Business traveller
Experiencia no muy buena, el aire acondicionado no funcionaba
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, we felt safe and the staff was nice, specially the security guard. The room was nice, the beds were comfortable which is always great. The neighborhood around the hotel was very walkable with many stores, cafes and restaurants nearby. We liked that we were away from the busy hotel area by Reforma, but close enough by Uber. If we ever go back to CDMX, we will definitely stay Grand Polanco again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Great experience!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos Dugarte and Marian

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Luis Eduardo Rodriguez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very convinient
Stayed 7 nights in Nov 2024

10/10 Excellent

ADAIR JESUS

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Great property to stay at nice and clean. Walkable to restaurants and cafes
Stayed 1 night in Nov 2024

4/10 Poor

Mayra

Travelled with group
Disliked: Cleanliness, property conditions & facilities
El cuarto muy descuidado, toallas viejas y olían mal. Baño descuidado, TV no servía En gral muy mal las condiciones lo único bueno es la ubicación
Stayed 1 night in Nov 2024

10/10 Excellent

Laini, whitehorse

Liked: Cleanliness, property conditions & facilities
This was a lovely place to stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Nazareth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación excelente servicio
Stayed 1 night in Nov 2024

10/10 Excellent

Nazareth

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion
Stayed 1 night in Nov 2024

8/10 Good

Frank, Miami Beach

Travelled with group
Liked: Cleanliness, property conditions & facilities
Suggested to provide means to access the property besides the security guard
Stayed 5 nights in Nov 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachael, Anaheim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved Soooooo much! Will stay again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel. The area is safe and walkable. We look forward to staying here again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, room comfort
5 night stay in CDMX
Grand Polanco Resort was a great choice for our trip - it was well located, had very comfortable beds, and lots of space for all of us. There's 24 hour security and the guards are very nice. Unfortunately, partway through the stay one of us became very ill, to the point of needing a doctor. The front staff was very helpful throughout the stay, and they arranged a doctor to come to the apartment which was greatly appreciated. We were also able to make use of their late checkout, which we thought was very reasonable. All in all it was a good stay and I'd happily recommend it!
Stayed 5 nights in Nov 2024

8/10 Good

Viviana, Tucson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The one bedroom was great. Good location, safe, walkable. The condition of the property is good but could use some improvement. The small couch was stained and bathroom needs paint touch ups and upgraded fixtures. The towels as well as bedsheets felt a little rough and on the first night itchy it might be the detergent. We slept fine but the pillows are not comfortable. The AC in the room does not cool below 70 F and the room felt hot. It’s not a 5 star property but it’s really nice overall. You have everything you need and daily housekeeping is great. Can’t wait to come back! I would love to stay a month!
Stayed 3 nights in Nov 2024

10/10 Excellent

Astrid, Fort Collins

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very comfortable
Stayed 4 nights in Nov 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location could not be better. It was very quiet in the room we were in. Very spacious. Bed was a little to soft.
Stayed 2 nights in Nov 2024

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I hope this message finds you well. I wanted to take a moment to share my appreciation for my recent stay at Gran Polanco Residence. The property was absolutely amazing! The place was impeccably clean, and I felt so comfortable and well taken care of throughout my stay. The environment was welcoming and peaceful, and I really enjoyed the overall atmosphere. It made my time in Mexico even more special. Thank you for providing such a wonderful experience. I will certainly recommend Gran Polanco to anyone visiting the area, and I look forward to returning in the future. Emilio
Stayed 7 nights in Oct 2024