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Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Presidential Suite, 1 King Bed | Bathroom | Shower, hair dryer, towels
2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Executive Room, 1 King Bed | Executive lounge
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Alameda Central
    ‪1 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV, MP3 dock

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 2 Double Beds

  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Double Beds

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite, 1 King Bed

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite) | Bathroom | Shower, hair dryer, towels

Suite, 1 King Bed (Master Suite)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 double beds

2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 double beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | Flat-screen TV, MP3 dock

Presidential Suite, 1 King Bed

  • 282 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One king bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Down duvets, minibar, in-room safe, individually decorated

Barceló México Reforma

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (4430)
The price is €185
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Barceló México Reforma

About this property

Hilton Mexico City Reforma

Luxury hotel with 3 restaurants and 2 hot tubs
This hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hilton Mexico City Reforma. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to facials, manicures and pedicures or body wraps at SPA Alameda
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Alameda Central and 8 minutes on foot from Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 11840 square feet (1100 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Los Dones – On-site fine-dining restaurant.
El Cardenal – On-site fine-dining restaurant. Open daily.
Sonora Grill Prime – On-site steakhouse. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11,840 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 399 for adults and from MXN 205 for children
  • Fee for in-room wireless Internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 180 per night (rates may vary)
  • Self-parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 871 out of 1120 reviews
Rating 8 - Good. 158 out of 1120 reviews
Rating 6 - Okay. 51 out of 1120 reviews
Rating 4 - Poor. 17 out of 1120 reviews
Rating 2 - Terrible. 23 out of 1120 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giselle

Stayed 4 nights in Dec 2024

10/10 Excellent

Thitawat

Liked: Amenities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming whether you ate,drink, or walked around the hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Karla, wichita

Stayed 8 nights in Nov 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2024

8/10 Good

Jesus

Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around from Facility to the staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuichi

Stayed 3 nights in Nov 2024

10/10 Excellent

Raj, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The GM is a very good person.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Incredible hotel very close to downtown Mexico City. Clean and comfortable. Lots of restaurant options in the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Larenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, professional, beautiful decorative vibes
Stayed 3 nights in Dec 2024

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay .
Stayed 4 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel/room but rough around the edges
Furniture in the room was stained with red blotches, a toenail and a few dead bugs on the carpet when I checked in. Having to pay separately for WiFi when I'm already paying 5000 pesos per night for the room and it's free at every other hotel is pretty unacceptable in 2024, you could atleast include it in the price of the room. No YouTube or Netflix on the TV is also pretty mediocre.
Stayed 8 nights in Dec 2024

10/10 Excellent

Og Hyun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Love all the extra perks that get with the suite!
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, it’s just there’s always something happening on that Main Street. This is my second time there and there have been protests and group gatherings which cause the city to barricade monuments and buildings. The hotel was barricaded as well. I understand it’s for safety, however this happens very often in this particular area.
Stayed 4 nights in Nov 2024

6/10 Okay

Lyndon

Stayed 1 night in Nov 2024

4/10 Poor

Tanya

Disliked: Amenities
Hilton being a huge hotel chain you would think rooms would be cleaned and up to par for guests. I had to call twice for trash bags, toilet paper and basic necessities that should be there before the guests arrive. Also, customer service at the front desk needs some reminders that they should treat guests with respect and stop using their phones while checking-in. I never complain but the amount I paid is insane for what we got in return.
Stayed 3 nights in Dec 2024

10/10 Excellent

TODD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. If you book with orbitz NO points for Hilton honors so be prepared to be told NO
Stayed 4 nights in Dec 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything of the hotel and there was nothing that I disliked about it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing from the first day, all very helpful. Property is not far from local tourist areas.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramiro B, North Hollywood

Excellent location, great property but a bit noisy
Stayed 1 night in Dec 2024