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Holiday Inn Express Mexico Basilica by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Mexico Basilica by IHG

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Reception
Interior
Reception
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Calzada de Guadalupe No. 54, Mexico City, CMX, 06250
  • Basilica of Our Lady of Guadalupe
    ‪5 min drive‬
  • Palacio de Bellas Artes
    ‪6 min drive‬
  • Zócalo
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

City Express by Marriott Ciudad de México La Villa

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (907)
The price is €83
for 1 room
includes taxes & fees
11 May - 12 May
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About this property

Holiday Inn Express Mexico Basilica by IHG

Hotel with free breakfast, near Zócalo
Along with a fitness centre, this hotel has a business centre and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and dry cleaning.
Holiday Inn Express Mexico Basilica by IHG offers 138 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Mexico Basilica by IHG. During your stay, you'll be within walking distance of Tlatelolco Archaelogical Site. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Basilica of Our Lady of Guadalupe and 6 minutes from Palacio de Bellas Artes
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 479 square feet (45 square metres) and includes conference space. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Mexico Basilica by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express Mexico Basilica by IHG was completed in August 2019.
Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 80 per night)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 479 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 717
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 80.00 per night
  • Early check-in fee: MXN 717 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Samil Plaza
Best Western Samil Plaza Hotel Mexico City
Best Western Samil Plaza Mexico City
Hotel Samil Plaza Mexico City
Holiday Inn Express Mexico Basilica Hotel
Samil Plaza Mexico City
Samil Plaza
Holiday Inn Express Basilica Hotel
Holiday Inn Express Basilica
Best Western Samil Plaza Hotel

Holiday Inn Express Mexico Basilica by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1007 reviews
Rating 8 - Good. 198 out of 1007 reviews
Rating 6 - Okay. 45 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florentino Gonzalez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean and breakfast buffet is good I well recommend it
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Stayed 4 nights in Jan 2025

10/10 Excellent

Susan B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stopover

This was a short stopover to catch an early morning flight out of Mexico City. This Holiday Inn had a great room, and it was quiet! I did not have time for a full breakfast but was seriously surprised by the variety of food put out by their staff for guests' breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room , on suite and furnature were very nice. A big T.V. with options for programes in English. The Included Breakfasts had a good choice and kept me going all day
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was acceptable. The restaurant was good. The rooms were big and comfortable. The staff was pleasant and helpful. Breakfast buffet was good
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and spacious. Very practical for visisting the Basilica of Guadalupe.
Stayed 3 nights in Jan 2025

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities
Stayed 17 nights in Dec 2024

4/10 Poor

Deborah Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. Very nice room, comfortable bed and friendly staff. However, the ONLY reason I booked this hotel was because expedia listed it as having AIRPORT SHUTTLE service. We arrive to find out this is not the case. So we had to pay for taxis to/from the airport. I did phone the hotel before we flew to MX City and specially asked about airport shuttle and was told, YES, they have it. When we finally arrived at the hotel the reception said they do have a shuttle but it does not run everyday. And they didn't know when it would be available, but NOT when we were there. So if you want airport shuttle do NOT stay here. Otherwise everything else about this hotel was good, including the free breakfast in the morning. I also tried to contact the hotel with a question via expedia thru their messaging system on-line with NO response from the hotel. I sent messages 2 different times to no avail.
Stayed 1 night in Jan 2025

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Ramprasad

Stayed 4 nights in Dec 2024

6/10 Okay

Mike

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Leonicita, Bladensburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel and the hotel crew were all very helpful to accommodate the needs of the customers.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Good service , friendly staff , nice room
Stayed 5 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and big modern room. Staff with excellent costumer service and buffet style breakfast included. Couldn't be better!
Stayed 1 night in Dec 2024

8/10 Good

jesus

Stayed 1 night in Dec 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean place and good service.. the only thing I noticed the room didn’t have fridge and microwave like the ones in USA
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Stayed 1 night in Oct 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well situated for our needs. The elevator is noisy at night, and there wasn't a real window to the outside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rainelda, Round Lake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good breakfast
Stayed 4 nights in Nov 2024

8/10 Good

Monica, Norwalk

Stayed 1 night in Nov 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The included breakfast was very good.The tours they have were excellent. We have a non gratefull experience in one night.The guest that was near our room,make extremely noises that we could'nt sleep all night.The security of the hotel could'nt handle,so they call the police. The hotel didn't apologice for the event.
Stayed 9 nights in Nov 2024