Holiday Inn Express Mexico Basilica by IHG

3.0 star property

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Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains
Interior
Property amenity
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Calzada de Guadalupe No. 54, Mexico City, CMX, 06250
  • Basilica of Our Lady of Guadalupe
    ‪5 min drive‬
  • Palacio de Bellas Artes
    ‪6 min drive‬
  • Zócalo
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Mexico Basilica by IHG

Hotel with free breakfast, near Zócalo
Along with a fitness centre, this hotel has a business centre and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and dry cleaning.
Holiday Inn Express Mexico Basilica by IHG offers 138 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Mexico Basilica by IHG. During your stay, you'll be within walking distance of Tlatelolco Archaelogical Site. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Basilica of Our Lady of Guadalupe and 6 minutes from Palacio de Bellas Artes
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 479 square feet (45 square metres) and includes conference space. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Mexico Basilica by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express Mexico Basilica by IHG was completed in August 2019.
Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 80 per night)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 479 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 717
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 80.00 per night
  • Early check-in fee: MXN 717 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Samil Plaza
Best Western Samil Plaza Hotel Mexico City
Best Western Samil Plaza Mexico City
Hotel Samil Plaza Mexico City
Holiday Inn Express Mexico Basilica Hotel
Samil Plaza Mexico City
Samil Plaza
Holiday Inn Express Basilica Hotel
Holiday Inn Express Basilica
Best Western Samil Plaza Hotel

Holiday Inn Express Mexico Basilica by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1006 reviews
Rating 8 - Good. 194 out of 1006 reviews
Rating 6 - Okay. 44 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

jesus

Stayed 1 night in Dec 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean place and good service.. the only thing I noticed the room didn’t have fridge and microwave like the ones in USA
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Stayed 1 night in Oct 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well situated for our needs. The elevator is noisy at night, and there wasn't a real window to the outside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rainelda, Round Lake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good breakfast
Stayed 4 nights in Nov 2024

8/10 Good

Monica, Norwalk

Stayed 1 night in Nov 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The included breakfast was very good.The tours they have were excellent. We have a non gratefull experience in one night.The guest that was near our room,make extremely noises that we could'nt sleep all night.The security of the hotel could'nt handle,so they call the police. The hotel didn't apologice for the event.
Stayed 9 nights in Nov 2024

10/10 Excellent

Jun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Esta en una area buena
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Basilica.
The hotel was conveniently located near the Basilica. We were able to do an early check-in for a fee, which was great! The beds were comfortable and the rooms were spacious. The only thing I would recommend is having some type of rubber mat or stickies in the shower as it was quite slippery. The hotel shared local tour agencies that picked up visitors from the hotel and brought them back. The breakfast was very tasty and had options for cold and hot choices. The staff was very nice and the reception desk was helpful. If you are planning on visiting the Basilica, this hotel is very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juanita, Gibsonton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at this hotel. Excellent location. Close to Basilica of Guadalupe and airport.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edna

Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Early check in very gentle
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area but inconvenient for Ubers.
Stayed 2 nights in Nov 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying at this hotel. I would suggest another trash can near the sink and shower caps. Would have loved if you guys had individual hand lotion containers because the one there smelled kind of bad already. Since it's just a refill, it goes old.
Stayed 4 nights in Nov 2024

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like how was the property 😌
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Stayed 1 night in Nov 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Nov 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and well maintained
Stayed 1 night in Nov 2024

10/10 Excellent

luis, fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my only complaint was that the towels were too stiff
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024