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Hotel Ritz Ciudad de México

3.0 star property

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Photo gallery for Hotel Ritz Ciudad de México

Terrace/patio
Lobby
Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Madero 30 Col Centro, Mexico City, CDMX, 6000
  • Palacio de Bellas Artes
    ‪4 min walk‬
  • Alameda Central
    ‪6 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (Habitación Estándar 1 Cama)

Room (Habitación Estándar 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 1 Cama)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Habitación Estándar 2 Camas)

Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 2 Camas)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Habitación 1 Cama)

Junior Suite (Habitación 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite (Habitación 1 Cama)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ritz Ciudad de México

Hotel with a 24-hour front desk, a quick walk to Palacio de Bellas Artes
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Hotel Ritz Ciudad de México offers 113 air-conditioned accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Ritz Ciudad de México. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Palacio de Bellas Artes and 6 minutes on foot from Alameda Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Ritz Ciudad de México.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children age 10 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Nearby parking fee: MXN 250 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Ritz Mexico City
Ritz Hotel Mexico City
Ritz Mexico City
Golden Tulip Mexico City
Tulip Inn Mexico City
Tulip Inn Ritz Mexico Hotel Mexico City
Tulip Inn Ritz Mexico Mexico City
Hotel Ritz Mexico Mexico City
Mexico City Ritz
Hotel Ritz Mexico City
Ritz Ciudad Mexico Mexico City
Hotel Ritz Ciudad de México Hotel
Hotel Ritz Ciudad de México Mexico City
Hotel Ritz Ciudad de México Hotel Mexico City

Hotel Ritz Ciudad de México Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1076 out of 1590 reviews
Rating 8 - Good. 336 out of 1590 reviews
Rating 6 - Okay. 101 out of 1590 reviews
Rating 4 - Poor. 35 out of 1590 reviews
Rating 2 - Terrible. 42 out of 1590 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and service relation.
Stayed 5 nights in Jan 2025

6/10 Okay

Wendy Marie

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is amazing. Walking distance to the Zocalo and a lot of food and shopping options nearby. The hotel beds were very comfortable. No mini fridge and the water from the shower leaked all over the bathroom floor so we had to put down an extra towel so that we would slip and fall.
Stayed 1 night in Jan 2025

10/10 Excellent

olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, I stayed there few times.
Stayed 2 nights in Jan 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The crew was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Hector, Burbank

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Exelente ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the Ritz Hotel! It is centrally located between Zócalo Plaza and the Bellas Artes Palace, just a short walk from the Torre Latinoamericana. The location is ideal for exploring the city’s vibrant culture and many attractions. The hotel itself is clean and well-maintained, with excellent service provided by friendly and welcoming staff. Whether you’re visiting for business or leisure, the Ritz Hotel offers comfort and convenience at a great value. I had a wonderful experience and would definitely stay here again!
Stayed 3 nights in Jan 2025

6/10 Okay

Maria

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property seemed outdated. Even though they were remodeling and touching up. The bathroom had a pungent smell to it. We stayed in one of the top floors and we can still hear all the noise from the streets, which made it hard to sleep.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in the heart of downtown Mexico city

Excellent location close to the historical center. Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

SueChen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Gracie, GRAND PRAIRIE

Travelled with family
Liked: Staff & service
The hotel room is older. There was a bad smell in the bathroom. There are no washcloths. There is not much sink space. The bathroom is small. The staff was nice and the hotel was convenient to shops.
Stayed 3 nights in Jan 2025

6/10 Okay

Sergio Gerardo

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Mal servicio en limpieza

El servicio de limpieza deja mucho que desear. Hay unas pantuflas usadas en los cajones, no se llevaron la basura en la primera limpieza, no repusieron los amenities..
Stayed 1 night in Jan 2025

10/10 Excellent

daniel arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente ubicación y servicio

todo muy bien, excelente servicio. solo dos peros... las almohadas, duras como ellas solas. y nuestro cuarto 216 era pasadera de los carritos de lavandería y servicio de cuartos y desde temprano parecia que habia carreritas por el pasillo
Stayed 4 nights in Dec 2024

10/10 Excellent

Gladis

Stayed 2 nights in Dec 2024

2/10 Terrible

Martha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ludileia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient.
Stayed 6 nights in Dec 2024

8/10 Good

Phil

Liked: Staff & service, property conditions & facilities
Didi’t like the breakfast, few options. Also the bathroom faucet in my room doesn’t have cold water, only hot water available.
Stayed 2 nights in Dec 2024

2/10 Terrible

Naomi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs bed bugs, what ya gonna do?

Do not stay here unless you want to be covered in bed bug bites. Bathroom was filthy and the hotel walls and windows are not insulated so you will hear everything from outside. Room service was a hit or a miss, always had forgotten something from my order, example napkins, utensils, or the correct drink I had wanted. Will never stay here again. Good luck if you still decide to stay here.
Stayed 3 nights in Dec 2024

8/10 Good

Qifeng, Palo Alto

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is ideally located for holiday activities. A lot of great restaurants nearby. The staff is generally friendly and helpful. However, the room amenities could be better maintained, as the flooring is uneven. Additionally, the bathroom could benefit from an update to enhance the overall guest experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for one short night, before catching an early flight. It was perfect. I arrived late. Staff very friendly and professional, and my room was excellent. Quiet, even though festivities in El Centro/zocalo were going until well after midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Daysa

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Daysa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal siempre muy cordial y me encanto el Hotel
Stayed 1 night in Dec 2024