This smoke-free hotel features 2 restaurants, 3 bars/lounges and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services. Change of towels is available on request
Casona Roma Norte offers 32 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature down duvets and premium bedding. 70-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Casona Roma Norte, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 3 bars/lounges
Continental breakfast served daily for a fee
Amenities include newspapers, a front desk safe and a terrace
10 minutes by foot from Paseo de la Reforma and a 2-minute drive from Angel of Independence Monument
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls and litter trays
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.
Spa services, a terrace, and a garden are also featured at the luxury Casona Roma Norte.
This 4.5-star Mexico City hotel is smoke free.
The hotel hosts a free manager's reception daily.
Aquiles – On-site restaurant.
Suchi Nipona & Sinaloa – This restaurant serves brunch and dinner. Open daily.
Holden Rooftop – This rooftop bar serves lunch and dinner. Open daily.
Akamba – This gastropub serves lunch and dinner. Open daily.
The Mirror Speakeasy – On-site rooftop bar. Open daily.
Languages
American (Sign language), British BANZSL (Sign language), English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (USD 15 per day)
Food and drink
Daily continental breakfast available 7:00 AM to noon for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
2 restaurants
3 bars/lounges
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Private picnics
Snack bar/deli
Restaurants on site
Akamba
Aquiles
Holden Rooftop
Suchi Nipona & Sinaloa
The Mirror Speakeasy
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Newspapers in lobby
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Turndown service
Outdoors
Garden
Outdoor furniture
Terrace
Spa
Aromatherapy
Deep-tissue massages
In-room massages
Reflexology
Sports massages
Swedish massages
Accessibility
Hardwood flooring in room
No lift
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
70-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Champagne service
Espresso maker
Free bottled water
Minibar
More
Air conditioning
Ceiling fan
Desk
Heated floor
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 100 per pet, per stay (maximum USD 300 per stay), plus a deposit of USD 200 per stay
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls and litter trays are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 100.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately USD 20 to 20 for adults and USD 20 to 20 for children
Nearby parking fee: USD 15 per day (33 ft away)
Pet deposit: USD 200 per stay
Pet fee: USD 100 per pet, per stay (maximum USD300 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 100.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
La Casona Roma Norte
Casona Roma Norte Hotel
Casona Roma Norte Mexico City
Casona Roma Norte Hotel Mexico City
Casona Roma Norte Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay at Casona was fantastic. The interior design is beautiful and so stylish from the artwork to the rooms, everything was chosen with care. I love design and enjoyed all of the little details. Make sure to visit the gorgeous coffee/matcha shop. The neighborhood and location are great and very walkable. What puts this place over the top though, is the staff. Communication was flawless and each person we interacted with was so warm and helpful. A huge shoutout to Ricardo and Chico for going above and beyond to help us wrap some art we purchased to make sure it traveled well. Brenda and Liv were also so sweet and helpful! CDMX has no shortage of beautiful hotels, but I would definitely stay here again.
Verified traveller
Stayed 3 nights in Jan 2025
2/10 Terrible
Bridget
3 Jan 2025
Disliked: Staff & service
Awful Experience
Unfortunately the most awful hotel experience we've ever had. Save yourself the stress and avoid at all costs.
Starting with the check-in, our room wasn't ready until 2.5 hours past the check-in time because of an unorganized cleaning schedule. Not a big deal, but for a "luxury" hotel, they should be on top of this stuff.
Then we came home from dinner to the loudest music we've ever heard. There is no sound-proofing in these rooms (you can hear even a footstep in the hall) so the music was deafening in the room. We could barely hear ourselves speak, let alone sleep. We were told it was a private party... so not even a hotel restaurant or bar that we could enjoy ourselves.
The following morning we wanted to leave the hotel because of how terrible the day before was. They convinced us to stay, assuring us that there would be no music that next night. This turned out to be a complete lie because there was in fact another private party. Same experience with blasting music until late in the night.
Two awful sleeps, in this "luxury" "wellness" hotel, so finally we checked out early the next day and went to a different hotel. Just overall super disappointing.
We wanted a boutique hotel in the hip district of Roma Norte. When we got there, there was a private party going on with a blasting DJ. We were informed it would continue until 12 am which it did. Granted it was Saturday night, but there was no regard for the guests. Our room was shaking it was so loud. The room itself was clean and modern but tiny. For the price they are charging (this was the week between Christmas and New Years) you are clearly paying for the location. Our room was also very cold without any easy way to adjust the temperature control. Needless to say we didn’t get a wink of sleep that night. We woke up Sunday morning to what sounded like moving furniture. We decided to leave the hotel even though we had 4 more days booked. We found a luxury hotel chain (JW Marriott) in the Polanco neighborhood which was cheaper and had excellent service. Bottom line, unless you’re 25 years old with a ton of money to burn and don’t care about sleeping don’t do it. Doesn’t work for couples or families - what a disappointment!
David
Stayed 4 nights in Dec 2024
4/10 Poor
danoosh
28 Dec 2024
Liked: Staff & service
Too expensive for its quality and lots of rooms they smell.
We picked this hotel on a whim and were blown away by our stay at Hotel la Casona. The hotel itself was brimming with style and charm, art and local texture, all the markers of a boutique hotel in a quiet but accessible neighborhood. The staff were warm, welcoming, and professional. We felt as if our every need was accounted for and enjoyed the small touches of luxury like turn down service w pastries each night. We could not have enjoyed our stay more and I could not feel more compelled (due to my positive experience) to write this review, especially as this was a new hotel. Everything was in a word, delightful.
The recently renovated rooms are really nice. The staff was very professional and accommodating. Since they just opened, they’re still working out a few things, working up to full menus and services, etc. My room’s windows all faced out to the main restaurant below, which meant live music until close to midnight and prep work started at 6 am. Definitely not a restful sleep, despite the very comfortable bed.
That property just opened a month prior to my visit.
Beautiful property overall but disappointing on many levels:
- The staff felt unprepared and not efficient at all. They tried to be welcoming but the result felt too stuffy and not sincere.
- The "deluxe" room I paid for was very nice but had absolutely no view and the door did not close properly.
- Their sushi place "Suchi" was a disgrace to the Japanese cuisine even though they said it was a fusion between Japan and Sinaloa. Out of the 3 items I ordered
none of them were good and enjoyable. I told the GM the following day. He told me he would later taste the 3 items I ordered but I never heard back from him.
Magnífica estancia! El hotel es , el servicio y la atención extraordinaria, el cuarto y la cama cómodisimos!…Restaurantes fabulosos dentro del hotel y detalles divinos como mandar un pastel de cumpleaños, el servicio se concierge excelente… verdaderamente superó nuestras expectativas! Muchas gracias!