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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
VIP Access

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Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed | Premium bedding, down duvets, pillow-top beds, minibar
Lobby
Deluxe Double Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar
Lobby
Business centre

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available

Explore the area

Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Arcos Bosques
    ‪4 min walk‬
  • Parque La Mexicana
    ‪4 min drive‬
  • Auditorio Nacional
    ‪9 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Master Suite, One King Bed

  • 81 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds

  • 49.6 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1668)
The price is €455
for 1 room
includes taxes & fees
21 Apr - 22 Apr
InterContinental Presidente Mexico City by IHG

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury Mexico City hotel connected to a shopping centre, a quick walk to Arcos Bosques
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2023.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Feel Urban Spa by Live Aqua has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Live Aqua Ciudad de México Bosques de las Lomas. During your stay, you'll be connected to a shopping centre and just a quick walk from Arcos Bosques. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Treat yourself to body treatments, massages or facials at Feel Urban Spa by Live Aqua
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Arcos Bosques and a 3-minute drive from Paseo de la Reforma
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Live Aqua Ciudad de México Bosques de las Lomas offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10710 square feet (995 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Live Aqua Ciudad de México Bosques de las Lomas. An area shuttle within 300 kilometres and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 6:30 AM and noon.
Egos Cocktail Bar – On-site bar.
Carnivore PrimeSteakhouse – This steakhouse specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 kilometres
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 180 per night)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 400 to 1,500 for adults and MXN 400 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore PrimeSteakhouse
  • Egos Cocktail Bar

Things to do

  • 24-hour gym
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (10,710 square foot of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in room
  • Lift (180 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets: MXN 2390 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (return), (from 17 to 18 years old)
  • Valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Live Aqua Ciudad de México Bosques de las Lomas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 834 out of 1006 reviews
Rating 8 - Good. 110 out of 1006 reviews
Rating 6 - Okay. 33 out of 1006 reviews
Rating 4 - Poor. 13 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

8/10 Good

VIVIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Dec 2024

10/10 Excellent

Moises

Stayed 2 nights in Dec 2024

10/10 Excellent

JORGE

Stayed 2 nights in Nov 2024

8/10 Good

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the hotel is luxurious, it seems to overlook some important details. For instance, the shampoo dispenser wasn't functioning properly, and the taxi ride from the hotel to the airport couldn't be charged to my bill. Given that the cost is $400 per night, these minor issues should not occur.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ernesto G.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es increible, las habitaciones grandes y limpias en general lo recomiendo mucho y si me hospedaria de nuevo!
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID, Thousand Oaks

Stayed 1 night in Nov 2024

10/10 Excellent

Aryeh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff always attentive
Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine, GUATEMALA

Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Chris Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness
Excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

DAVID, COLORADO SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Love the hotel. Safe, clean and great area to rest and have a nice time in the city. Would definitely come back.
Stayed 1 night in Oct 2024

10/10 Excellent

gabriel

great service
Stayed 1 night in Nov 2024

10/10 Excellent

Hermenegildo

Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, Thousand Oaks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Oct 2024

10/10 Excellent

Elvira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Live Aqua Hotel!!! The staff was very nice and helpful. If you are staying at this property you must go to the Spa. I will definitely be staying at this wonderful hotel the next time I visit CDMX.
Stayed 5 nights in Oct 2024

10/10 Excellent

juan

Stayed 2 nights in Oct 2024

10/10 Excellent

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

YANIRA BIBIANA, COLORADO SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Would recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Guadalupe

Stayed 2 nights in Oct 2024