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Marquis Reforma Hotel Spa

4.5 star property
VIP Access

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Photo gallery for Marquis Reforma Hotel Spa

Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Front of property – evening/night
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Premium Loft | View from room
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪8 min walk‬
  • U.S. Embassy
    ‪12 min walk‬
  • Chapultepec Castle
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Loft

Premium Loft | Minibar, in-room safe, desk, blackout curtains

Premium Loft

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite | Minibar, in-room safe, desk, blackout curtains

Master Superior Suite

  • City view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Superior Suite

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Superior Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner | Minibar, in-room safe, desk, blackout curtains

Junior Suite Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Superior Room, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Sky Suite, 2 Double Beds

  • City view
  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Sky Suite, 1 King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite | Minibar, in-room safe, desk, blackout curtains

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk

Camino Real Polanco Mexico

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (2620)
The price is €271
for 1 room
includes taxes & fees
20 May - 21 May
Camino Real Polanco Mexico

About this property

Marquis Reforma Hotel Spa

Art Deco hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a conference centre are on-site. Housekeeping is available on request.
Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Marquis Reforma Hotel Spa's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, 3 restaurants and a full-service spa are available.
  • Free WiFi
  • Dining options include 3 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Ayurvedic treatments, aromatherapy or hot stone massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute walk from Torre Mayor and 8 minutes on foot from Angel of Independence Monument
  • Airport shuttle service available for a fee
Marquis Reforma Hotel Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Marquis Reforma Hotel Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Art Deco Mexico City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
Heritage Bistro Bar – On-site bistro. Guests can enjoy drinks at the bar.
Los Canarios – This bistro specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.
Terraza Santino – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (105 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (68 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marquis Reforma Hotel Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay
  • Spa fee: USD 40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Fee for in-room wired Internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: USD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Marquis Reforma Hotel Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Joel

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Highly recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best.

One of the nicest hotels we have ever stayed in. All staff were astounding in their service - and none more so than Herman on the front desk in the evening. The room was exceptional, room service excellent, amenities were top drawer and there was nothing more we could have asked for. As our first day of our holiday it was an incredible start. We could not have asked for anything more.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was profesional and extremely welcoming. Wonderful experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, facilities and location were all excellent. Would highly recommend staying here.
Stayed 5 nights in Jan 2025

6/10 Okay

Jair

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mari

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Husnain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, incredible staff made us feel right at home with our 15 month old daughter.
Stayed 5 nights in Jan 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

We had a spur of the moment trip, staying for 6 days at the Marquis Reforma. The hotel was lovely, our room was large, the staff always friendly and attentive. Calling in advance, the consider was helpful, arranging tours with excellent guides and making reservations at several good restaurants. Breakfast was ok, not great, but the Italian restaurant on the Matinee level was lovely on the outdoor terrace and with very good food. Best thing was location and we walked to museums and restaurants. Our hotel was located within a 5 minute walk of Ritz and St Regis and was a 5 star hotel at half the price
Our room
From the must see Archaeological Museum a 15 minute walk away
Stayed 6 nights in Jan 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with great ammenities. Gym is beautiful and big. Location is unique.
Stayed 3 nights in Jan 2025

8/10 Good

Ulises, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place , staff very friendly and nice
Stayed 3 nights in Jan 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and personalized stay. The people here work hard to make sure the guests have what they need during their stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Property conditions & facilities
Close to Temayo and other museums.
Stayed 4 nights in Jan 2025

10/10 Excellent

F E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay near multiple sites worth visit

very quiet, excellent location
Stayed 9 nights in Jan 2025

8/10 Good

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel friendly staff, good value
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesse, Roseville

Stayed 7 nights in Dec 2024

10/10 Excellent

JUAN, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Arnold Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the newly renovated rooms (top two floors, PH and 10th) are really nice with hardwood floors, but the lower floor rooms are tired and dated, with dusty carpeting throughout. We spent four nights in an older room before moving to spend the last three nights in a renovated room. we should have moved sooner.
Stayed 7 nights in Jan 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and the property is very nice. The location is close to so much and nearby neighborhoods are very walkable. Would stay here again and most likely we will be staying here our next trip.
Stayed 6 nights in Dec 2024

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Marquis Hotel in CDMX, and while the accommodations were fine, my overall experience was overshadowed by an upsetting incident. I accidentally left my daughter’s blouse behind and immediately contacted the hotel to retrieve it. Despite multiple calls, I was repeatedly told that nothing was found. The lack of accountability and follow-up is extremely disappointing for a hotel of this caliber. It felt as though my concerns were dismissed, and I expected much better customer service. While the stay itself was adequate, this experience has left me frustrated and unlikely to return.
Stayed 1 night in Jan 2025

10/10 Excellent

devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in barely friendly staff. Definitely looking forward to returning.
Stayed 11 nights in Dec 2024

6/10 Okay

Mimi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property with zero luxury. Outdated facility. Terrible coffee, no coffee pods on the room. Spa is outdated. Temperature is off in the steam room and jacuzzi. The front desk was rude. The room service was better but the food is not up to par. I will not stay here again
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024