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NH Collection Mexico City Reforma

4.0 star property

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Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Outdoor pool
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Outdoor pool
Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Bar

Explore the area

Map
Liverpool No 155, Mexico City, 06600
  • U.S. Embassy
    ‪7 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds) | Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, Terrace (View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Galeria Plaza Reforma

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2845)
The price is €204
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Galeria Plaza Reforma

About this property

NH Collection Mexico City Reforma

Eco-certified hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the breakfast at NH Collection Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport, local-area and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

NH Collection Mexico City Reforma Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 708 out of 1470 reviews
Rating 8 - Good. 351 out of 1470 reviews
Rating 6 - Okay. 186 out of 1470 reviews
Rating 4 - Poor. 122 out of 1470 reviews
Rating 2 - Terrible. 103 out of 1470 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Liliana, El Paso

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel. But there was no heating in the rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Santiago, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, professional and go beyond expectations.
Stayed 2 nights in Dec 2024

6/10 Okay

Christian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff’s demeanor was unfriendly and indifferent. Despite repeated requests for the bottle of wine that was supposed to be provided for each room, I was consistently ignored and never got it. The hotel’s location near various restaurants and its walkable distance are commendable, but these advantages are overshadowed by the subpar cleanliness of the rooms and the inadequate cleaning of the bathrooms. The photographs provided do not accurately reflect the actual condition of the accommodations. Best to stay elsewhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bravo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2024

4/10 Poor

Angelica, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service
I have stayed at this property a few times, and they were very good before. This time I did not receive the size of bed I paid for, the food in the restaurant was clearly brought out after it was out the previous day, and the valet parking was nowhere in sight when we arrived after 12 am. I had to park my own car more than once. I might not come back to this hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

henri

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Raymundo

Business traveller
Disliked: Property conditions & facilities
Hotel being remodeled, needs more work!
Trip happened in December and it was fairly cold. The heater in the room did not work properly, I had to changed room and still the heater did not work.
Stayed 4 nights in Dec 2024

4/10 Poor

Paola

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Although it looks like a 4 star hotel, it’s actually a 3 star disguised with pretty facilities. The rooms although look nice, are uncomfortable, lack basic amenities (trash can in the bathroom, more than two towels, hard beds), and ours had the fire alarm on top of the bed, so all night we had a flash over our heads interrupting our sleep. We were suppose to have a wine bottle as a welcoming gift as part of the Expedia VIP access, and didn’t get it in any of the two stays we had booked. The first night, we were sent to and occupied room, we asked three times for an extra towel (we were three people) and never arrived. It should be advertised as a 3 stars hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Alvaro

Disliked: Property conditions & facilities
If your a tourist just be self aware when there is some kind of money exchange for service especially at night, I had not the best experience due to not understanding a business operation policies . But this hotel is very safe and accommodating to all guest,I was given a room in poor conditions and staff made sure I was upgraded immediately without hesitation witch changed my perspective on how this business operates.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Juan

Stayed 7 nights in Dec 2024

6/10 Okay

Leroy

Liked: Staff & service
Disliked: Amenities
They forgot to clean my room 2 nights in a row, never got my VIP gift which was a bottle of wine
Stayed 5 nights in Dec 2024

10/10 Excellent

Keren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ivonne, Doral

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, making us feel welcome when we arrived. The room was spotless and very comfortable, with excellent bed quality," The hotel offered great value for the price, and we would definitely stay here again. My only observation was the restaurant, The first day, the food was cold, scrambled eggs, and services was not as good as expected. Thanks
Stayed 4 nights in Dec 2024

2/10 Terrible

Arismeydi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathtub was dirty and the thing had mold
Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER CLEAN AND SECURE!
Stayed 5 nights in Dec 2024

10/10 Excellent

Abby, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find the location really nice! The famous Handshake speakeasy is literally in our lobby! Also there is a Casa Tono is just arround the corner, I go there for lunch and dinner a few times! Love the location and everything.

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Javier, Leon

Stayed 1 night in Aug 2024

6/10 Okay

Marian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Staff & service, property conditions & facilities
Conveniently located, great breakfast.
Stayed 5 nights in Nov 2024