Eco-certified hotel in Mexico City with a 24-hour front desk
Along with a business centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Housekeeping is available on request.
One Ciudad de México Alameda offers 117 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 22-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.
This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at One Ciudad de México Alameda. During your stay, you're just a quick walk from Palacio de Bellas Artes. Features include free WiFi in public areas, plus a business centre and laundry facilities.
Free WiFi
Amenities include a front desk safe, a business centre and laundry facilities
Guests have great things to say about the helpful staff and the location
Steps from Alameda Central and 9 minutes on foot from Palacio de Bellas Artes
WiFi is free in public spaces. You'll find a business centre on site. The eco-certified One Ciudad de México Alameda also features multilingual staff, laundry facilities, and a front desk safe.
This 3-star Mexico City hotel is smoke free.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Wheelchair-accessible parking available
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Turndown service
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
22-inch LCD TV with cable channels
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
One Ciudad Alameda
One Ciudad Alameda Hotel
One Ciudad Alameda Hotel Mexico De
One Ciudad De Mexico Alameda
One Ciudad De Mexico Alameda Mexico City
One Ciudad México Alameda Hotel Mexico City
One Ciudad México Alameda Hotel
One Ciudad México Alameda Mexico City
One Ciudad México Alameda
One Ciudad De Mexico Alameda
One Ciudad de México Alameda Hotel
One Ciudad de México Alameda Mexico City
One Ciudad de México Alameda Hotel Mexico City
One Ciudad de México Alameda Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent customer service by the front desk. They made our stay very pleasant and they were very attentive. We had a bad experience at another hotel outside of CDMX and when we we arrived at One Ciudad de Mexico Alameda it was amazing to be greeted by our name. The breakfast was delicious and it was nice to meet other travelers. Thank you for making us feel like at home.
I am glad I stayed here. The location is so convenient, close to metro and bus stations. The Palacio de Bellas Artes is just 3 minutes walk away. There is a door man 24/7. I feel completely safe. There are plenty of restaurant options just one block away. Would totally come back again.
I’m very pleased with customer service. The personnel was very helpful and friendly. Rooms little small but very comfortable and super clean.
Walking distance from Zocalo.
The hotel makes its best to keep it clean, but there are many drug addicts around the property and it makes it feel unsafe and dirty. The food is good, everything came out as expected
The breakfast area is just in main entrance, which was open all time, and the smell of smog was terrible. The rooms were very small, and when I asked for 2 additional pillows, the front desk people said that they don't leave in the room, so if I need I have to pick up by mayself....
No frills and affordable. Great location close to everything. Room was comfortable and clean and the breakfast was actually really really good. Chilaquiles and eggs and meat along with yogurt and fresh OJ! The room was tiny, and I bonked my head a few times on the wall TV. One of the lights was also not working. But the shower worked fine and the service was excellent.