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Zocalo Central & Rooftop Mexico City

4.0 star property
VIP Access

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Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
Lobby lounge
Exterior
Reception
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Bar
  • Gym
  • Laundry

Explore the area

Map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Metropolitan Cathedral
    ‪3 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Family Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Zocalo Central & Rooftop Mexico City

Colonial hotel with free breakfast and free valet parking
This hotel features a restaurant, a health club and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Zocalo Central & Rooftop Mexico City gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at Balcon del Zocalo
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the dining, from the bar and restaurant to the breakfast
  • Just a 3-minute walk from Metropolitan Cathedral and 5 minutes on foot from Zócalo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a terrace, and multilingual staff are also featured at the business-friendly Zocalo Central & Rooftop Mexico City. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Mexico City hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Balcon del Zocalo – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Café Central – On-site coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zocalo Central & Rooftop Mexico City

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2095 out of 2371 reviews
Rating 8 - Good. 196 out of 2371 reviews
Rating 6 - Okay. 52 out of 2371 reviews
Rating 4 - Poor. 15 out of 2371 reviews
Rating 2 - Terrible. 13 out of 2371 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Lester

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cockroach in the room, linen with stains
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property with helpful, multi-lingual staff! The room was comfortable and clean. The location was incredibly convenient for what I wanted to see and do in Mexico City. All around 5 stars
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Facility But Not My Best Stay

Really nice facility. Liked the 24 hour food availability. Was very difficult to get to the hotel on the weekend due to traffic/road closures in historic center. Really frustrating trying to drive there. Had phoned front desk for help and one of the people told me that I should find another parking option. Other front desk person was shocked I had been told that when I parked elsewhere and walked to the hotel. Expresso machine (pod) was jammed and broken. Think this was an exception/one off. They said they would fix it. Overall was very happy with my room (was beautiful) and the facility. Was really unhappy when I made a reservation at restaurant days before, they made me wait for 20 minutes on arrival on time for 7:30 reservation, even though it wasn't busy, and then tried to seat me at the bar. I had asked to see my table and they made me wait 20 minutes even though nobody else was at the bar when they finally got around to trying to seat me. I ate there earlier and the food was very good, but the the staff up front were smug, unfriendly, and need to do a better job. The staff at the front desk of the hotel and the parking helper was super helpful though and I appreciated their extra efforts. Overall I would recommend, but also want to give honest feedback in hopes they will address issues.
Stayed 1 night in Feb 2025

10/10 Excellent

NAHUN ORLANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Deanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect, café open 24 hours attendants are always so friendly and helpful. Highly recommended!
Stayed 4 nights in Jan 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose Luis the Bell Boy was very attentive and helpful with us. All the staff was very nice and friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great staff! Highly recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel for tourists!

This is a terrific hotel for tourists. The staff is extremely friendly and helpful and the hotel is clean and well maintained. There is an all-day free snack bar, a nice feature. Special thanks to Kenia, who helped with finding a doctor when some health issues arose! I would just make one caveat about room choice. Our room was very small and with little light. It was called a “deluxe” room (a step up from cheapest). I spoke to other guests who had slightly pricier rooms, which seem to have a full view of the square. It is worth it to pay up for a better room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Georgy

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This place is great and we did not know but it seems like there is a snack bar which is more of like a restaurant food included for free open 24 hours
Stayed 3 nights in Jan 2025

10/10 Excellent

Evelyn Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the 24 cafe was amazing! It offered salad, sandwiches, coffee, soda, fruit etc. the beds were comfy. Room was clean. So many restaurants and bars nearby to eat/drink. Convenient pharmacy next door to the hotel too. All the workers were helpful with food recommendations and excursions. Lots of stores close by to shop. Uber rides available and cheap.
Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is incredible! The rooftop waitstaff were friendly and attentive daily, and the reception staff and door men were always friendly and helpful. Overnight and morning/evening reception went above and beyond during our last night when my partner had a medical emergency. They had excellent suggestions for doctors and pharmacies and were so kind and concerned for my partner. This is my third time at this hotel and we’ll definitely be back
Stayed 5 nights in Jan 2025

10/10 Excellent

Adriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zócalo Central es mi opinión automática cuando pienso en ir a CDMX. Es fantástico. El staff es súper amable y servicial. Lo mejor su Rooftop!
Stayed 3 nights in Jan 2025

10/10 Excellent

Irasema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a café that was open 24 hours with free food and drinks, including coffee and beer for anyone staying at the hotel. They also had a tour of the historic district for three hours that was included if you were staying there. All of these things were unexpected and were great amenities. The included buffet breakfast in the rooftop restaurant was also delicious with a great view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , loved included dining and 24 hrs cafe .
Stayed 4 nights in Jan 2025

8/10 Good

Rajmonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, room comfort

Wonderful place

Wonderful 5 night stay! Breakfast was one of the best ever, service was excellent and the location unbeatable!
Stayed 5 nights in Jan 2025

10/10 Excellent

PABLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Jan 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt very safe ,close to shopping,sightseeing, ect
Stayed 6 nights in Jan 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Staff professional, friendly, helpful. Clean hotel. Amazing breakfast and lunch
Stayed 2 nights in Jan 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and very helpful staff. Food excellent and wonderful view from the restaurant. Bedroom very comfortable. We have stayed twice at this hotel and will be back.
Stayed 8 nights in Jan 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to explore the city. And car service options were easy and affordable. Staff was excellent, free snacks and drink made staying in when necessary great and the view from the rooftop is outstanding
Stayed 3 nights in Jan 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay at this hotel. The water pressure is great, the property is close to many of the historical sites and the staff is friendly and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025