2/10 Terrible
Lateria
Business traveller
20 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight flight and booked two rooms to sleep before our early morning departure. We arrived at the property at 11:30 pm attempting to check in. The door was locked so we spoke with the receptionist on the phone. She advised that she couldnt check us in and that the system locks from warlier thst day. We spoke about the fact that the reserve was made. I tild her that i was at the property and i coupd hear her st the desk and through the phone.
After she explained i couldnt check in i asked to be transfered to a manager,and i was ssnt to a dialyone. Later i knocked on the door and she allowed me in reception. When o hot inside i explained the situation ahain and she said..oh you cld check in iys just before 12.
Im not sure if there is a language barrier,but this situation could have ended badly for me if i had jist walksd off after speaking to her the first time. After a long journey it took me 20 minutes to check in and no one else was there !
There was scraps left out for breakfast and the toom was not the cleanist. I would advose yo go elsewhere. DONOT STAY HDRE !
Lateria
Stayed 1 night in Dec 2024