2/10 Hirveä
Patty W.
17.1.2023
Huonoa: Siisteys
RATS
Unfortunately, there was a rat in the living room. Consequently, we spent the majority of our time with rat issues ... either one running around the living room/kitchen area and sitting on the furniture or men sent to trap/kill rats. The termite technician told us that he had advised the host/owner the previous month that rats had chewed through the back door into the laundry room. We have pictures of rat feces behind entertainment center, indicating rats were in the house before we arrived. When contacted, the host immediately went into "cover his ass," blaming the vegetation around the house, or an open patio door to the pool ... stating he had a monthly service dedicated to pest control ... therefore, he did not have a rat problem. Really? A rat in the living room is a problem! He falsely claimed, in later communication, that he offered us a full refund. That never happened. The host never called us or came by to see us. His only concern was our review. He offered a partial refund, by text 5 days after our departure, ONLY if we would NOT write a review, which we rejected. We advised him a full refund was in order and, more importantly, he should get his house in order so he could provide what he claimed his property to be. Clearly, it is not. The host knew he had a rat problem when he listed this property.
Patty W.
Yöpyi 5 yötä joulukuussa 2022