The Elser Hotel Miami

4.0 star property
VIP Access

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Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Ocean View Two Bedroom Suite with King/Queen | Hypo-allergenic bedding, Tempur-Pedic beds, minibar, in-room safe
Lobby
Balcony view
Full-sized fridge, microwave, oven, stovetop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪2 min walk‬
  • Bayfront Park
    ‪2 min walk‬
  • Kaseya Center
    ‪4 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

City View Three Bedroom Suite with King/Queen/Two Twins

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins ADA

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Queen

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen ADA

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed ADA

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Three Bedroom Suite with King/Queen/Queen

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Bay View Studio with King Bed ADA

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Three Bedroom Suite with King/King/Queen

  • 107 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed ADA

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View One Bedroom Suite with King Bed

  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Bay View Two Bedroom Suite with King/Queen

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen ADA

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

The Elser Hotel Miami

Hotel with bars, steps from Bayside Marketplace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a sauna are on-site. Housekeeping is available on request.
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Beds feature Tempur-Pedic mattresses. 55-inch Smart televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elser Hotel Miami's great location gets high marks from our customers. During your stay, you're just a quick walk from Bayside Marketplace. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Bayside Marketplace and Downtown Miami Shopping District
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
As a guest of The Elser Hotel Miami, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami hotel is smoke free.

Vice Versa – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vice Versa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1916 out of 2599 reviews
Rating 8 - Good. 345 out of 2599 reviews
Rating 6 - Okay. 146 out of 2599 reviews
Rating 4 - Poor. 88 out of 2599 reviews
Rating 2 - Terrible. 104 out of 2599 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary E, Marquette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay the night before a cruise from the Port of Miami! The views are spectacular! Bedding was most comfortable!
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities

Modern and great location.

Location good, over the road to bayside market place. Boat trips and bus tours also start over the road. Lift procedure was bizarre but worked well. You were allocated a lift according to the floor you wanted but had to get to the right lift quick or it went without you. Shower good, bed very soft gave my husband back ache. Sofa quite badly stained. Balcony and view great to have. Didn’t use pool but it was beautiful. Quiet, didn’t hear noise or doors banging but did hear police sirens. I don’t know if I’d stay again, maybe stay south beach next time.
Stayed 1 night in Jan 2025

8/10 Good

Eric

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, convenient to everything around Brickell, & a beautiful view.
Stayed 1 night in Jan 2025

10/10 Excellent

Moishe

Stayed 17 nights in Dec 2024

10/10 Excellent

WILLIAM, Kingwood

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Bruna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our ocean view 2 bedroom unit and its spectacular view. One thing that put a damper on our stay though, was the valet service (took too long and some of the valet drivers had a bad attitude and lacked professionalism).
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy and convenient check in and nice rooms. did not need/use the valet
Stayed 1 night in Jan 2025

10/10 Excellent

Agustin, Maitland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, would highly recommend. Worth every single penny!!!
Stayed 1 night in Jan 2025

8/10 Good

Florienne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Yasaman

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful building, awful parking situation and size of lobby was so small that you always saw traffic of incoming and outgoing guests. Staff wasn’t helpful with any of our issues.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at New Years. Perfect location and beautiful hotel. Jasmine was wonderful and helped us check in and out as well as get items like more coffee and laundry detergent. We will be back for sure. I highly recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in Miami
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Automation createz a voidence

WAs new and employees doing all they could to help on a crazy busy d a y. Checking out became a horrid and exasperating experience. Tbey surcharged me for parking, other amenities, that I was NEVER ADVISED OF AND put it on my chargecard without my authorization. Ghey have never responded to my and my cards requests to refund the nite we DIDMT stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Darla, Mitchell

Travelled with partner
Liked: Cleanliness, amenities
Pleasant staff, clean and suites have washer and dryer’s for those on longer trips.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chenfei

Stayed 5 nights in Jan 2025

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orange bowl stay

Check in great. Room very nice and well stocked with snacks and beverages. Washer and dryer in the room a bonus. Beds comfortable. Lighting in room and bathroom very poor. No daily room service. Had to ask for .ore towels, only 2 in the room. Towel bar laying on the floor, told front desk, never fixed. Good place to stay with family, close to everything and not be on south beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chloé

Stayed 1 night in Jan 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, but….

Front desk was great at check in, bell service was very helpful. Room was outstanding, clean, comfortable and stocked with more than we could ask for. It’s literally across the street from tons of live entertainment, restaurants and shops. Downside was the description of the ‘cafe’ which we had planned our morning for. There was no ‘cafe’ It was a cart by the door with a coffee carafe that was empty. Same for the condiments. I asked the uninterested employee standing by the desk where the cafe was and she pointed at the cart. I told her it was empty and the only response I got was, ‘I’ll tell them’ as she proceeded to text someone and dismiss me. We’d definitely stay again, but definitely plan on somewhere else for coffee and any type of breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Orbelin

Stayed 1 night in Jan 2025

8/10 Good

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel but some challenges with staff capacity to follow up on smaller items such as not having clean towels at the pool, taking a long time and several follow ups to get sheets for the spare bed etc.
Stayed 3 nights in Dec 2024