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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Lobby lounge
Lobby
Indoor pool
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪4 min drive‬
  • American Family Field
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Milwaukee-West Medical Center by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1000)
The price is €109
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Holiday Inn Express Milwaukee-West Medical Center by IHG

About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with free local area shuttle and 24-hour health club
An indoor pool, a restaurant and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and a hairdryer. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Milwaukee West Wauwatosa. During your stay, you'll be within walking distance of Milwaukee County Zoo. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square metres) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

Innovation – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Lounge – This bar only serves dinner. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 490 out of 1220 reviews
Rating 8 - Good. 276 out of 1220 reviews
Rating 6 - Okay. 207 out of 1220 reviews
Rating 4 - Poor. 125 out of 1220 reviews
Rating 2 - Terrible. 122 out of 1220 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful!!
Stayed 3 nights in Jan 2025

4/10 Poor

Amanda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Abdullaziz

Stayed 1 night in Jan 2025

4/10 Poor

Demetris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
The first room that we were put in was dirty, hadnt been vacuumed, trash had not been removed, there were dirty towels in the bathroom, and the carpet was wet. There were also clothes in the cabinet.
Stayed 2 nights in Jan 2025

8/10 Good

Shacques

Stayed 3 nights in Jan 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean. Quiet. Basic. Friendly, helpful staff. Bar, pool and restaurant were not open during the week I was there so check ahead if that matters to you.
Stayed 6 nights in Dec 2024

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I picked this hotel because it had a pool and breakfast. Neither were available during my stay. Staff couldn't care less. I will not be staying there again.
Stayed 1 night in Jan 2025

10/10 Excellent

KYRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
This hotel offered great value for the money. The king suite was outstanding; we loved the separate living and sleeping spaces. My husband is something of an insomniac, and he could stay up and watch tv all night in the living room and not disturb me at all in the bedroom. We were there to visit my husband's two teenage children over the holidays and we could also comfortably entertain them in the living room for pizza, gift exchange and board games. All this and we paid less than we would have for a standard room at other comparable hotels in the area. It was conveniently located a short drive from many shopping and dining options. Front desk staff was very friendly and helpful, and the little market in the lobby was a convenient amenity. We have a new go-to when visiting the kiddos. The only downside was that we wanted to try out the onsite restaurant but it had REALLY limited hours. Maybe next time.
Stayed 4 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2025

8/10 Good

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff made this experience so smooth and amazing. Miss Stephanie greeted me with a warm smile and guided me on the best way to extend my stay and was so extremely nice. Miss Mary was extremely sweet while being trained by Stephanie while they updated my stay and Miss Flo was an absolute angel on my last night who saved me during a mini crisis with a large dog! please update the signage regarding large dogs for those who have a fear of them :) I would choose to come back to this hotel over and over just to interact with them! excellent care, excellent staff!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kellie

Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Mable

Stayed 3 nights in Dec 2024

10/10 Excellent

Consuella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bringing in a new year!!!
The hotel was beautiful and very clean. Because it was the holidays some of the services were not available but that was okay. They allowed me and my family to use part of the lounge area to bring in food and drinks. Because that was a charge for the conference room and we did not plan ahead for that, so we kind of sat on in front of bar made a little buffet and talked and laughed and congregated with each other! We clean the area that we use leaving it the way that we found it! Because just what you do when you raise right! LOL this hotel is five stars for me it checked off every thing on our list they were very hospitable great customer service the bartender which I forgot his name he was awesome he conjured up some really good drinks for us we paid we just had a really good time! Thank you
Stayed 1 night in Dec 2024

6/10 Okay

Gernettia

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Julie, Stevens Point

Stayed 1 night in Dec 2024

8/10 Good

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only interaction with the staff was the girl behind the desk. She was very nice and extremely professional. We felt fight at ease. The property is very clean - disappointing that the pool is not working!
Stayed 1 night in Dec 2024

10/10 Excellent

Mariana

Stayed 1 night in Dec 2024

10/10 Excellent

melissa, pecatonica

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in and out was fast!
Stayed 1 night in Dec 2024

8/10 Good

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great for reasonable price
Stayed 3 nights in Dec 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great customer service
Stayed 3 nights in Dec 2024