Overall, the house is beautiful: clean and with a terrific layout. However, there was one big issue, and some lesser ones. The hot water heater was not working properly. We accepted that this happens sometimes, but we knew from other reviews that this had been going on for at least several weeks already, and, frustratingly, the management was evasive about the problem. When we arrived, we were told that they were waiting for a part, it would be fixed soon, etc., what to do if it beeps, etc., but every indication they gave was that it was a sometimes issue that shouldn't bother us much. In reality, the igniter was failing to a point where anytime anyone opened a hot water tap, there would be an error, leading to loud beeping in the bedrooms adjacent to the heater (= lost sleep), regardless of the time of day or night (and, of course, no hot water). After the first few days of cold showers, we figured out some ways of dealing with it (after fifteen minutes of restarts, the igniter would usually function, so the key was to make sure it didn't turn off again until you were done), but it was an annoyance. Worst of all though was that the management wasn't forthcoming about the issue and how to work around it to make ourselves as comfortable as possible. The other negatives were: 1-all of the outdoor space is surrounded by what appear to be construction sites for other homes being built on the same property, so the outdoor space was not pleasant (no activity, just an eyesore); 2-the myriad signs reminding us that we would be charged if we don't obey this or that rule just radiated an unwelcoming vibe; and 3- the quirky stall type doors on two of the en suite toilet areas made for a bit of awkwardness. Bottom line: if outdoor space is not a priority for you, and they fix the hot water system, this would be a lovely place to stay in Moab.