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Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

4.0 star property

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Photo gallery for Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Lobby
Aerial view
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Gym

Explore the area

Map
Cooper Penn, Falmouth, Trelawney
  • Burwood Beach
    ‪13 min walk‬
  • Blue Waters Beach Club
    ‪13 min walk‬
  • Luminous Lagoon
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

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About this property

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only offers 352 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor tennis court and a water park with a lazy river and waterslides are featured at the property. 3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only. During your stay, you'll be within walking distance of Jamaica Beaches. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy seafood at Dorado – Seafood Grill, one of the property's 11 restaurants and 11 bars/lounges
  • Splash around at the water park with a lazy river or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures, facials or massages at The Royal Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Within a 15-minute walk of Jamaica Beaches and Burwood Beach
  • Airport shuttle service available for a fee
Some rates at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 11 bars/lounges. WiFi and wired Internet are free in public spaces. This eco-certified property also offers a water park, outdoor tennis courts and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Falmouth property.

Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Dorado – Seafood Grill – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Armadillo -Tex Mex – This steakhouse specialises in Tex-Mex cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Zen – Teppanyaki & Asian – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Calypso -West Indies – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Miniature golf
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo -Tex Mex
  • Calypso -West Indies
  • Dorado – Seafood Grill
  • Grazie Italian Trattoria
  • Zen – Teppanyaki & Asian

Things to do

  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • TV in common areas
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive
Royalton White Sands Resort Spa All Inclusive

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 169 out of 388 reviews
Rating 8 - Good. 78 out of 388 reviews
Rating 6 - Okay. 61 out of 388 reviews
Rating 4 - Poor. 36 out of 388 reviews
Rating 2 - Terrible. 44 out of 388 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

6/10 Okay

D'wayne

Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More authentic Jamaican food I mean it was Jamaica
Stayed 5 nights in Dec 2024

10/10 Excellent

Stacy, chicago

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Anthony M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad but it could've been a lot nicer.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone
Stayed 3 nights in Dec 2024

10/10 Excellent

tyrell

Stayed 1 night in Nov 2024

10/10 Excellent

Tafari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Trisane

Liked: Cleanliness
Disliked: Room comfort
5
Why is it an all inclusive hotel but yet you have to pay for some food options I don’t get that at any other hotel will never book again
Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was blood on the sheets, there was a bad leak from bathroom and ac unit. The leak was in from of door as I walked in I slipped and fell. I let guest service know and the downgraded our room in the middle of the night. I was speaking to the night manager letting him know how inconvenient it was and hung up the phone
Stayed 4 nights in Nov 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the infinity pool and the room.
Stayed 3 nights in Nov 2024

4/10 Poor

Bianca Latrice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Carlyle

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities
I can not be more disappointed and dissatisfied with this property; they really ruined my vacations. They mixed up my reservation with an other guest with the same last name and they checked me in an inferior room category that was unpaid when mine was paid and I had a superior room. It won’t be a problem if they would have corrected their mistake immediately but they made me sleep in that inferior room 2 days of my 4 days stay, they didn’t gave me anything they promised me, interesting enough it was never a manager around te talk to, they completely ignored me and my husband, they never solved anything. The room didn’t have towels, iron, iron board and other amenities that we have to constantly keep asking for and they never bring to us or if they did they took several hours or a day or 2. (The iron never arrived and we were there for a formal event so we could never iron our clothes… imagine…) the food is very deficient and the drinks absolutely horrible.. worst I have never ever try in any other resort. It was SOOOOO many things that were wrong with this hotel that I will never finish. We basically paid for a room and an experience that we never received and they ruined our vacation. We wasted so many hours and days fighting with them to get nowhere.. truly horrible!!! Not only for my husband and I but for the 30-40 ppl in our family that were there for the event we were all attending.
Stayed 4 nights in Nov 2024

10/10 Excellent

ASHANTI

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Julius

Stayed 2 nights in Oct 2024

6/10 Okay

Renee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like your excursion service. I bought the horseback riding package and was forced to ride in a STORM, because they refused to give a refund. Horrible and never again.
Stayed 5 nights in Oct 2024

8/10 Good

mark

Stayed 2 nights in Oct 2024

8/10 Good

Denitra, Atlanta

Liked: Staff & service, amenities, property conditions & facilities
The adult side did not have a tub in the room at the Hideaway Royalton in Jamaica and Expedia made it seem as if they had the tub / jacuzzi in the room. The view wasn't an ocean view. The rooms was very small and the glass in the shower was not as clean. The sensors for the air conditioner was not working properly. The doors would be closed and the air conditioner would not come on... However some of the staff provided outstanding services: Manager Jefrey Ruthanne, Clevon, Dantay the photographer .
Stayed 4 nights in Oct 2024

10/10 Excellent

Danielle, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was slow, but Samantha was thorough and very personable and friendly. Some things missing out the room.
Stayed 4 nights in Oct 2024

6/10 Okay

Janet

Liked: Cleanliness
This is not a 5* Resort, but it could be!
The Good - Room key as a wrist band is genius! - Fitness staff (Lanarcha, Kadija, Whitney, Travis); the variety of fitness classes available, and the gym. - Shelly Ann in the Grazie restaurant, and Samantha on reception. - Spa treatment. - Well-kept beach; the hotel is also clean and well-kept. Do Better -The check-in experience was the worst we've ever had. -Appalled by the use of disposable plastic cups; not just at the beach/poolside, but also in the restaurants at dinner. -Without exception, the hotel ran out of basic food and drink items every day which is unacceptable for a supposed 5* resort. -Catering for specified dietary requirements is poor (but shout-out to Shelly Ann; she went above and beyond at breakfast after I expressed concerns). By chance we spoke at length with Mario, F&B Manager, who promised to look into things but disappointed to have no follow-up from him at all. -Staff need better training to deal with dietary needs; there was a lack of understanding, and many were far too blasé especially in Gourmet Marche (the buffet restaurant) -We were told that cushions for the beach chairs were 'first come, first served'...seriously, in a supposed 5* hotel! Our 'do better' issues were not unique...others had similar experience (and some cases, worse). We raised all these while we were there, but it all fell on deaf ears (apart from Shelly-Ann). We made the most of our stay, but would not return to Hideaway, or go to another Royalton resort.
A nice touch (on day 8 of 12!)
View from our balcony
Stayed 12 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Karam

Disliked: Property conditions & facilities
Dont stay here.
The worst experience Ive ever had at a Royalton. From roaches to ocean view rooms with views of trees. Most things were not working and most foods were unavailable. Save your money and go somewhere else.
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
The representative kept swiping my card at the front desk at check in my card lock after telling her not to do it so many times. Their was lost of electricity Sunday October 20th.October 22 electricity was lost again The elevator wasn’t working. I can’t walk up and down the stairs. Everything was very inconvenient for me. I wasn’t even comfortable without thinking something was going to happen to me.
Stayed 3 nights in Oct 2024

6/10 Okay

Zacaria

Disliked: Staff & service
Stayed 4 nights in Oct 2024

2/10 Terrible

Malik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Resort
The hotel room service was horrible. The workers all had bad attitudes. The a/c stopped working. The transportation that was supposed to be included was not included. Everything was a mess in regards to the resort. 0/10 would not recommend to anyone. You better off staying on the beach in a lawn chair, you’ll get a better breeze.
Stayed 4 nights in Oct 2024